The Company
Since its inception in 1990, Macdonald Hotels has grown from its initial two hotels in Scotland to over 70 hotels nationwide. The estate is extremely diverse, with properties ranging from baronial castles, former coaching inns and manor houses to traditional and modern hotels, all at the top end of the market. The business continues to grow, with a massive investment in the fabric of the properties with design and roll--out of home grown leisure &fine dining brands and, of course, in our people.
The Culture
At Macdonald Hotels we prides ourselves on not being a chain. Our wide-ranging career opportunities really do reflect the diversity of our core estate. Although quality is a constant, we actively promote the individual nature of our exceptional portfolio, whether highland castle, luxury spa resort or stunning city hotel. Quality is key to all of our operations, many of which boast a rosette standard fine dining offer, and we firmly believe that it takes unique individuals to support such distinguished hotels.
It is our people who bring our unique properties to life, and ensure our mix of leisure and business travellers visit us again and again. We ve strived to achieve a service culture, which is based on traditional hospitality values but evolved to meet the needs of today s leisure or business traveller. Key to exceeding our guests expectations is our ability to unlock the potential of our people.
The employee proposition
We have a passionate and progressive approach to business so look to our teams to share this to take ownership, to use their initiative and deliver best in class service from check-in to check-out. At Macdonald Hotels our Managers are actually allowed to manage, our Chefs get to create and our teams all have the opportunity to genuinely influence the overall guest experience. We provide ongoing training and development support at every step of your career journey with us, extending to:
Chefs Apprentice Scheme to equip trainee chefs with the complete raft of kitchen skills enabling them to progress through the ranks, as many have done, to run their own rosette standard operations.
Team Manager Designate Scheme a modular programme designed to cover the wide ranging responsibilities of a HoD, coaching team members to Deputy GM level.
NVQ s utilising college links to provide on and off--job training supported by personal development planning and mentoring sessions to develop rounded skillsets and achieve recognised qualifications.
All these initiatives are underpinned by our Commitment to Excellence Programme, underlining our dedication to delivering best-in-class service throughout the entire cycle of a guest stay.
Company Address
Central Offices
c/o The Berystede Hotel
Bagshot Road, Sunninghill
Ascot
Berkshire
SL5 9JH
