Returning to hospitality: how do I get back into the business?

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What options are available to returners? Our expert offers some ideas?


The issue


I have a degree in music and have worked for five years in classical music as a coordinator for all aspects of the business, including working directly with the public and managing top-level performers.


However, my lifelong ambition has been to manage a restaurant, and this year my personal circumstances are right for me to make this happen.


My catering experience includes:

  • bar tending in a pub
  • silver-service waitressing
  • working as a general assistant for a contract caterer

Although this was about five years ago, I have first-hand experience of what is involved and what to expect, including the long hours.


What would be the best route for me to take? Should I do a business management course? Or is it better to try to get a trainee position or apprenticeship with a larger company?


Expert answer

Hannah Bailey, chief operating officer at the Chess Partnership, replies:

It's always good to see people from different professions wanting to enter the catering industry and develop a career.


Looking at what you have done to date, your experience is fairly limited and at a very hands-on level. I appreciate that there will be skills and attributes you have that can be transferred, but experience is always highly sought after at management level in restaurants.


Take action

I wouldn't advise you to do a management course. Instead:

  • Look to join a company with a management training scheme or one that offers NVQs. This would allow you to enter at more of a supervisory level and progress to management internally, thus benefiting from the experience along the way and becoming a more effective manager.
  • You probably want to look at the big companies as they are more likely to offer such courses. Even some of the high-street chains do this. Try to find a strong, recognised brand or establishment as this is better understood on your CV.

...and remember

A lot of it is about the right attitude and you will progress quickly if you have this



British Hospitality Association Springboard UK Limited Hit Scotland
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