What does the job involve?
As Conference and Event Sales Co-ordinator, you'll deal with guests over the phone to book events.
Key responsibilities
Important areas of a co-ordinator's work include:
- dealing with guests over the telephone
- taking and inputting conference dates
- negotiating rates
- upselling, or offering more expensive event or conference packages
What skills do I need?
You'll spend a lot of your time dealing with the public over the phone so you should have:
- Excellent people skills to help you in your day-to-day dealings with guests.
- Strong negotiation skills: you'll be negotiating with customers over rates.
- Good telephone skills.
What qualifications do I need?
There are a number of vocational courses available, and many hotel companies offer training programmes for sales staff on the specific skills they will require.
Is it the right job for me?
To be a successful Events Sales Co-ordinator you must enjoy working with the public. You should be comfortable using the telephone as sometimes telesales will be part of your job, and you'll need the confidence to negotiate with customers.