| | Job Description
In the heart of the Midlands, set in rural Warwickshire countryside, yet only 4 miles from the NEC complex and Birmingham Airport, is Forest of Arden, a Marriott Hotel & Country Club, one of the top UK golfing destinations. Beyond the greens, this elegant country hotel holds even more pleasures: a blissful Spa, tennis, fitness centre & pool complex. For a touch of retail therapy, the hotel is a short drive away from the Bullring, Birmingham and Touchwood, Solihull. At the end of the day, retreat to one of our newly refurbished bedrooms featuring luxury bedding and high-speed Internet. Savour fine cuisine and wines in the Oaks Restaurant; or stop by the Zest Restaurant and Bar for casual fare throughout the day. For all events, our comprehensive conference facility offers 1,081 square metres of space and includes a 400-seat Marquee from May to October. So whether you re visiting the NEC or planning a relaxing break, the Marriott Forest of Arden Hotel & Country Club is the ideal Midlands venue.
Requirements
Experience: Previous experience of food service in a similar style of operation preferred but not essential Skills and Knowledge Strong Communication skills (verbal, listening, writing) Pro-active and reliableAble to work alone and within a teamFlexible hours in line with business needs Must be well presented and have excellent personal hygieneEducation or Certification Good level of English essential Basic Food Hygiene Certificated
Responsibilities
To ensure that you have a full product knowledge of all menu items and their service to ensure customer satisfaction.To maintain a high standard of service within conference events at all times as laid down within the company service standards.To promote sales and achieve maximum sales potential for both food and beverages.Clear and lay tables throughout and after service. Ensure that the still room is and service areas are clean and tidy at all times. Deal with customer queries and try to resolve immediately. Making full use of the Guest Response procedures.To communicate with others in department to ensure excellent customer relations.To ensure that service to the guests is of a prompt and efficient manner in line with company standards. To play an active part in the Marriott International training and culture of the company
Benefits Package
Discounted hotel accommodation worldwide Free meals on duty & Uniform Employee recognition schemes Many local commercial discounts Opportunities to transfer to properties all around the world Free/discounted use of Golf and Leisure Facilities
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| | At Marriott we recognise and celebrate the diversity of all parts of society, and strive to promote and reflect that diversity within our working practices and values. We recognise this in our approach to recruitment, reward, promotion opportunities, training & development of our people, on merit and without reference to their gender, marital status, ethnic or national origin, age, religion, sexual orientation, or any disability. | | |
