| What is the Position? What will my position be?Floor Supervisor / Floor HousekeeperWhat team will I be part of?HousekeepingWho will I report to?Assistant Executive HousekeeperHotelHilton London PaddingtonLocationLondonCountryUnited KingdomHours of Work39 hours per weekSalary£14,000 gross per annum What is the Hotel Like?Hilton London Paddington is one of the capital’s grandest hotels. Offering a full range of modern business and leisure facilities in a fantastic central location, we adjoin one of London’s principal stations with express rail access to Heathrow What will I be doing?The Housekeeping Department is responsible for the upkeep and cleanliness of the entire hotel including guest rooms, public areas, Food & Beverage outlets, sports facilities, back of house areas and Team Member facilities. Specifically, you will be responsible for: - Allocating work duties to Team Members and supervising contractors
- Carrying out routine inspections of all check out rooms and spot checks of all occupied rooms
- Reporting and follow up on any maintenance defects or other issues
- Routine inspections of service areas, store rooms and corridors
- Scheduling and supervising deep cleaning and any other projects
- Managing and training Room Attendants and other Team Members to ensure their performance is to the standards required
- Efficient stock control and the maintenance of equipment
- Providing excellent guest service, including VIP and other special requirements
What are we looking for?- Previous experience in a Housekeeping supervisory role
- A successful track record of managing a team
- Good organisational skills, problem solving ability and an eye for detail
- Good communication skills and a passion for delivering exceptional levels of guest service
What benefits will I receive?Your benefits will include a competitive starting salary and holiday entitlement; membership of The Hilton Club which provides reduced room rates in our hotels plus discounts on a whole range of products and services; and a range of other excellent benefits that you would expect from a global Hotel organisation. |