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Park Plaza HotelsLimited is owner, operator and franchisor of hotels in Europe, the Middle East and Africa. The majority of the group’s hotels operate under the Park Plaza Hotels & Resorts brand (part of Carlson Hotels Worldwide), over which the Group has exclusive rights in 56 countries in EMEA, or art’otel, a brand which the company fully owns. Park Plaza Hotels also manages the luxury all-suite Plaza on the River – Club and Residence, London. Through it strategic partnership with Carlson, one of the world’s largest travel and hospitality companies, Park Plaza Hotels has access to Carlson’s powerful reservation and distribution system, airline partnerships with 21 airlines, loyalty programmes such as goldpointsplusSM for guests and Look To Book®for travel agents and cross-selling opportunities. There are currently over 35 hotels and aparthotels and nearly 7,000 rooms in the Group’s portfolio. By the end of 2012, the Group’s committed projects and territorial franchise agreements are expected to increase the number of rooms to over 13,000. Projects under development include Park Plaza Marrakech (2009), art’otel marrakech (2009), art’otel cologne (2009), Park Plaza Westminster Bridge London (2010), Park Plaza Nuremberg (2010), art’otel amsterdam (2011) and art’otel london hoxton (2012). Park Plaza Hotels’ shares are admitted for trading on London’s AIM Stock Market. We have an exciting opportunity for an individual to be part of this rapidly expanding company. The modern 4 star Park Plaza Nottingham is perfectly located in the city centre, just 100 metres from Old Market Square and some of the best shopping, bars and restaurants anywhere in the UK. Our stunning hotel offers 178 modern guest rooms including executive rooms, suites and a presidential suite. It is our aim to maintain a culture of learning and development, recruiting friendly and service minded team members, enabling us to produce a truly outstanding 5 star service for our customers, at 4 star prices. For further information on the Park Plaza Nottingham please see our company website at www.pphe.com The Role As Housekeeping Supervisor, under the general guidance of the Head Housekeeper and Assistant Head Housekeeper, you will help direct and manage all operations and employees in Housekeeping so as to obtain the highest quality of cleanliness, and to provide efficient, prompt, courteous, trouble free and proactive service to customers; hence maximising guest satisfaction. The role involves supervising and motivating the housekeeping team to ensure that the rooms are cleaned to the required high standard and on time for check in. You will be required to complete all required paperwork following the correct procedures. All work will be in line with the hotel’s guidelines and business plan, the departmental business plan, and Park Plaza Hotels’ corporate guidelines and service concepts. The Person We are looking for someone who is passionate about hospitality. The ideal candidate will be organised, an excellent communicator, a hands on supervisor who has excellent attention to detail. Experience of working in a housekeeping department of a similar quality hotel is required and previous experience of working with Fidelio / Opera is beneficial. The ideal candidate will be individual and passionate about their work and be able to contribute to creating an environment that inspires the housekeeping team and promotes employee morale and teamwork. The Benefits Within Park Plaza Hotels we have an open and supportive working climate where trust is a key word. We offer excellent primary and secondary remuneration, an extensive development and social plan and a pleasant and informal work environment in an international setting. Eligibility & Expiry: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. What’s next? In order to be considered for this fantastic opportunity you should apply via caterer.com, outlining why you are the right candidate for this opportunity. Due to the vast quantity of applications received, regretfully we are only able to contact those who have been successful in obtaining an interview. If you have not heard from us within a week your application has not been successful. We look forward to hearing from you!
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