Claridge’s is a world renowned London hotel destination located in the heart of Mayfair. With its Art Deco elegance and luxury, Claridge’s has long been synonymous with the highest levels of service, glamour and beauty.
Our team possesses an uncommon passion enriched with an intuitive service style that reflects the elegance and timelessness that has been long established in Claridge’s.
Claridge’s forms part of the Maybourne Hotel Group which is London’s ultra-luxury hotel company and has recently been awarded ‘Top 50 Great Places to Work in the UK 2011’ by the Financial Times.
Scope and Purpose
As a Room Attendant you will responsible for maintaining approximately 9 gorgeous rooms per day, ensuring the highest possible standard of cleanliness and good order and that guest supplies are replenished. You will also keep the maid service area, cupboards and guest corridors tidy and clean. Furthermore, you will report defects in the rooms and hand any lost property to the Housekeeper.
You will also assist in any way that may be necessary to ensure the efficiency and smooth running of the Housekeeping Department.
Entry Requirements
The Room Attendant position requires someone that is a motivated individual, ideally someone who has worked in a similar role within the hospitality or travel and tourism industry. As a Room Attendant it is paramount that you are a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
You will have a desire and passion for perfection and want to deliver an exceptional service to our guests. As a Room Attendant you will have an excellent eye for detail along with a good understanding of 5* service standards.
Other skills that will need to be demonstrated include:
·Strong customer care skills
·Good level of English
·Ability to work under pressure
·Excellent attention to detail
·A high standard of personal presentation
·Confident, professional and welcoming personality
·Ability to deal with high profile clients in a professional manner
Benefits Package
·28 days’ paid holiday during each holiday year including Bank holidays
·Company pension scheme ^
·Season ticket loan after 6 months’ service
·Excellent employee recognition programmes
·Preferential room rates for yourself and family
·Vast range of learning and development programmes
·Opportunities for promotion and transfer across the group
·Free staff social events
·Discounted gym membership
·Childcare voucher scheme
·Free Employee Assistance Helpline for you and your family
·Occupational health service
Plus many other additional benefits including a further fantastic range of benefits offered to all employees through one of the UK's leading benefit providers!!
^ Conditions apply
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We look forward to hearing from you!