Claridge’s is a world renowned London hotel destination located in the heart of Mayfair. With its Art Deco elegance and luxury, Claridge’s has long been synonymous with the highest levels of service, glamour and beauty.
Our team possess an uncommon passion enriched with an intuitive service style that reflects the elegance and timelessness that has been long established in Claridge’s.
Claridge’s forms part of the Maybourne Hotel Group which is London’s ultra-luxury hotel company and has recently been awarded ‘Top 50 Great Places to Work in the UK 2011’ by the Financial Times.
Scope and Purpose
As a Room Service Waiter/ess you will prepare mis-en-place for the service and you will ensure that service to all guests is efficient and courteous and exceeds our legendary standards at all times.
You will also be answering the telephone to take food & beverage orders, maximising revenue where possible and you will ensure the correct accompaniments are presented on our exquisite trolley service.
Entry Requirements
We are looking for a strong, motivated individual, ideally someone who has worked in a similar role within the hospitality or travel and tourism industry. The person will be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
Other skills that will need to be demonstrated include:
- Passion for Food & Beverage
- Good wine knowledge
- Strong customer care skills
- Ability to work under pressure
- Excellent attention to detail
- A high standard of personal presentation
- Confident, professional and welcoming personality
- Ability to deal with high profile clients in a professional manner
Benefits Package
- 28 days’ paid holiday during each holiday year including Bank holidays
- Company pension scheme ^
- Season ticket loan after 6 months’ service
- Excellent employee recognition programmes
- Preferential room rates for yourself and family
- Vast range of learning and development programmes
- Opportunities for promotion and transfer across the group
- Free staff social events
- Discounted gym membership
- Childcare voucher scheme
- Free Employee Assistance Helpline for you and your family
Plus many other additional benefits including a further fantastic range of benefits offered to all employees through one of the UK's leading benefit providers!!
^ Conditions apply
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We look forward to hearing from you.