What's in a day?
You’ll report to the room sales manager and take an active role in increasing the number of room sales in the hotel.
Key responsibilities:
- Identifying new contacts and developing sales leads
- Ensuring enquiries become confirmed business
- Upselling where possible
- Producing written quotations and confirmation
- Checking customer satisfaction and resolving any issues to ensure repeat business
What sort of hours will I work?
You’ll be blessed with office hours compared with most roles in the hotel
What’s the best bit about being a room sales executive?
"It’s an excellent role to develop from and gain exposure to all parts of the hotel business," says Krishnan Doyle and the hospitality specialists at COREcruitment.
And the worst?
"There’s a lot of pressure from different departments."
What skills do I need?
- The ability to sell, sell, sell
- Top negotiation skills
- Great communication skills – both written and verbal
What qualifications do I need?
Any degrees or diplomas will stand you in good stead. However, most people move into this job from other hotel roles and take the opportunity to benefit from on-the-job and other training programmes.
Who would it suit?
You need to be a self-motivated, target-driven resourceful salesperson who enjoys the thrill of chasing a sale. Those who thrive will be great communicators who can convince other companies to work with them to increase sales figures.
What sort of salary can I expect?
Basic pay tends to be low - £20,000 or less, but with the killer commission you could earn on top, who knows?
Where can I go from here?
With a few years of experience you should slip effortlessly into your room sales manager’s shoes – or why not consider one of the other sales departments in the hotel, or in another sector of hospitality?
Look for room sales executive jobs
