The job you are looking for is no longer available.

Food & Beverage Supervisor

  • Salford (M5), Salford
  • Unspecified

Food and Beverage Supervisor

Start Date: 1st November 2017

AC Hotel Manchester Salford Quays, 17, Trafford Road, Manchester, M5 3AW

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 17 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe.

Main Duties

The Food and Beverage Supervisor role involves a range of duties, including: assisting in the responsibility for the day to day operation of the Food Services Department comprising the restaurant, bar, room service and lounge. Supervising the food services team, ensuring opening and closing shift procedures are followed, upselling, training, rotas as well as supporting the team delivering excellent customer service ensuring brand values and standards are delivered on every occasion the Food and Beverage Supervisor is a key member of our food and beverage services team.

Key Personal Attributes

To join the Valor team we need individuals who are caring and take pride in all that they do. Who are personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Food and Beverage Supervisor role include:

  • Identifying customer service problems or issues before they arise.
  • Displaying a positive, friendly and informal manner with customers.
  • Showing a sense of urgency on behalf of customers and actions requests quickly.
  • Undertaking work in a well-organised and systematic way.
  • Working effectively with colleagues and other departments.
  • Striving for excellence by paying attention to important detail.
  • Ensuring promises are kept by following through on customer requests.
  • Maximising sales opportunities through upselling, cross-selling and achieving add-on sales.

Previous Experience

The successful applicant must have previous experience in food and beverage service in a hotel/hospitality related role, with attention to detail, cash handling and experience of supervising other team members. The successful applicant must be able to work with minimum supervision, be able to work flexible hours on any day of the week.

Benefits Package:

In return we offer a very competitive salary and excellent benefits package including the opportunity to achieve NVQ/SNVQ qualifications and the use of hotel leisure facilities, uniform and meals on duty.

Hotel Description:

By focusing on the little things, we've created something big. Something new.

Each of our spaces is built from the ground up with a visionary's spirit and a designers' eye. It's an experience that feels stylish, yet efficient. Alluring but purposeful. Every detail is considered to provide just the beautiful essentials.

A New Way to Hotel. AC Hotels by Marriott
is a design led, lifestyle brand within Marriott International, Inc, a global collection of 30 brands and this is a fantastic chance to work within this unique brand.

The first AC Hotel by Marriott to open in the United Kingdom, AC Hotel Manchester Salford Quays occupies a coveted spot in the heart of the vibrant Salford Quays district. The innovation of MediaCityUK, the sporting history of Old Trafford and the diverse cultural offering of The Lowry Theatre are all a walk away. The excitement of the location is augmented by the style of the hotel.

Our 142 bedrooms combine modern design with sleek furnishings to create an atmosphere of calm. Through the rest of the hotel we offer three meeting rooms, the Quays Suite, capable of hosting 100 people. Whether for work, leisure or a combination, the AC Lounge, is a perfect, multi-purpose venue. A creative hot spot during the day and social hub at night. Sip a signature cocktail or nibble on tapas style dishes from a menu which blends our Spanish roots with local produce. If peace and quiet is called for, settle in the AC Library for a meeting or just to relax. Don't let your fitness regime slip, AC Fitness is our complimentary state-of-the-art gym, open 24/7.

  • Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
  • Please visit http://www.valorhospitalityeuropejobs.com to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Kitchen Porter position and receive a free Customer Service development profile worth £25.

Please note: You should never need to provide bank account details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on our site please contact us with the advertiser's company name and the title of the job vacancy.