DoubleTree by Hilton Southampton is a newly franchised property from Hilton Worldwide and has recently become rebranded.
We aim to be the first choice venue in the area, known for service, standards and food. We are therefore always looking for customer-focused individuals who are strong team members.
This is an excellent opportunity for an enthusiastic, positive, flexible and passionate Front Office Supervisor to be part of our Front Office Team.
The successful applicant ideally be coming from a large 4* background with experience of successfully supervising all aspects of the reception operation.
You will be responsible for a team of approximately 6 team members in a busy, fast paced & customer focused environment. You will be able to motivate your team and engage with them to increase service standards with a focus on guest experience at the forefront.
We are looking for somebody who will go the extra mile at all times to deliver a great customer experience and surpass customer expectations encouraging repeat business and being the ‘face’ of the hotel
What will it be like to work for this Hilton Brand?
It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton™ understands that doing the little things well can mean everything. If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it’s at the DoubleTree at Hilton where the little things mean everything.
We offer a variety of employee benefits which includes:
Continuous learning and development is paramount to the hotel. As such, you will have access to Hilton Worldwide University courses to help develop and support you throughout your career with us.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.