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Sales Manager

  • The City, City of London (EC3), EC3N 1AX
  • Unspecified Competitive Salary & Benefits

Sales Manager ** New Opening Hotel ** Canopy by Hilton London City

We have an exciting opportunity for a Sales Manager to join the opening team at Canopy London City.

Reporting to the Director of Sales and Marketing, the Sales Manager will be responsible for booking corporate negotiated business in both domestic, European, and international markets while increasing market share. This includes conducting customer sales calls, presentations, preparing and executing action plans, negotiating rates/contracts to increase and maintain a solid customer base. Whilst proactively seeking and successfully converting groups.


About the role

·To manage a local corporate accounts/Hilton Corporate accounts, to include prospecting new business, managing and maintaining existing accounts to grow performance and increase market share.

·Prospect new business for groups and IBT.

·Ensure Delphi is updated with all account information following all meetings, all correspondence and client entertainment.

·Develop the existing customer base, increase production and revenues while harnessing key account relationships.

·Within established parameters, quote and negotiate rates with customers, handle and follow up on inquiries, proposals and contracts and RFP’s within the Hilton guidelines.

·Conduct site inspections for potential customers, entertain, facilitate FAM trips, plan and execute sales trips and assume the responsibility as the direct sales contact within your markets.

·Complete a pre-determined number of new key prospecting calls per week, while maintaining and improving our customer database: Delphi.

·Maintain a strong liaison between Sales, Marketing, Event Sales and Operations to ensure all VIP’s and preferred accounts are managed accordingly.

·Interact and manage the Key Account process through Global Sales as needed.

·Prepare weekly, monthly, quarterly and annual reports as required

·As directed, participate in trade shows, conventions and promotional events within the hotel, the industry and customer organizations.


About you

We are looking for a motivated Sales Enthusiast who we anticipate will have experience in a similar role within Hilton Hotels. Pre-opening experience is a plus! In addition, you will need to demonstrate:

·Proficient user of Delphi, Opera and Microsoft Office programmes

·Proven experience in the hospitality industry

·Experience in a public contact position, preferably in an upscale or lifestyle brand hotel

·Ability to multitask in a fast paced environment with excellent attention to detail

·Strong verbal and written communication skills in English

·Consistently positive attitude, self-motivated and enthusiastic

·Ability to collaborate and be able to work effectively as a part of a team or independently.

·Flexibility in working time, if required

·You must have the right to live and work in the UK to be eligible for this role


About the hotel

Canopy by Hilton London City is part of 4C Hotel group. 4C Hotel group is an international hotel operator and developer. Our core values are, care, constant innovation, communicate and conscience. At 4C Hotels, we believe in nurturing opportunities for people to grow and developing order to reach their true potential, both in our industry and within the broader community.

Canopy is an upscale lifestyle brand of Hilton and is the energizing, hotel in the neighbourhood offering simple, guest directed service, thoughtful local choices, and surprisingly comfortable spaces so guests simply feel better going forward. We create a positive stay.

Canopy London City is due to open this summer with 340 bedrooms, a destination restaurant, a café bar on the ground floor and a rooftop bar with views of the city. The hotel will be the first under Hilton’s Canopy Brand in the UK.


About the benefits

·Competitive salary

·Free meals on duty

·28 days holiday inclusive of bank holidays which will increase through length of service

·Workplace pension scheme

·Healthcare cashback plan (HSF)

·Hilton worldwide discounted employee/friends and family room rates

·Social events throughout the year including annual awards celebrations

·Opportunities to be involved in charity and community events

·Learning & Development opportunities


If you feel you have all the skills and experience mentioned above, then please apply to join our team today!

4C hotel group is an equal opportunities employer, committed to hiring a diverse workforce and sustain an inclusive culture. In addition, 4C hotel group provides a reasonable accommodation for applicants/incumbents with disabilities. Please advise if you require a reasonable accommodation.

No agencies please.

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