Shift Leader, Courtyard by Marriott, Edinburgh City Centre

Courtyard by Marriott Edinburgh is looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do. Courtyard by Marriott offers over 1,000 hotels in 42 countries, Courtyard is everywhere today’s traveller needs – or wants – to be.

The Exciting Opportunity

The position of Shift Leader has become available at the new Courtyard Edinburgh. Reporting into the Front Office Manager, you will be responsible for delivering an exceptional service to all hotel guests. Ensuring that all brand standards are adhered to and that excellent standards of customer service are delivered. Your role will include reception duties, supervising the receptionists and dealing with all guests requests. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.

Where Will You Be Working?

This well located hotel, a short stroll from the vibrant Edinburgh City Centre has a modern feel whilst retaining the features of a Georgian building, once the home of Robert Stevenson, designer of Bellrock Lighthouse and grandfather of Robert Louis Stevenson. The Hotel has 240 well-appointed rooms, The Lantern Room Restaurant, bar and terrace area. The hotel also comprises 1 small meeting room and a small gymnasium.

What’s In It For You?

People love to work with Redefine BDL Hotels because…

  • We focus on health, wellbeing and our communities
  • Our people are truly engaged at work
  • There’s open, clear communication from the top
  • We’ve got great career development opportunities
  • There’s a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

  • Discounted hotel room rates for you AND your friends and family that will make you really popular!
  • Incentive programmes
  • Money off high street retailers
  • Flexible working arrangements because we know your life comes first
  • Free meals on duty

What Are We Looking For?

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. The ideal candidate will have experience of working in a similar role.

The Bigger Picture

Courtyard Edinburgh is managed by Redefine|BDL Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

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