Revenue Office Administrator Salary £13,810 - 32.5 hours per week over 5 days Crowne Plaza Stratford-Upon-Avon,Bridgefoot, Stratford-upon-Avon, Warwickshire , CV37 6YR In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with 17 properties in the UK and exciting expansion plans to add more hotels. Main Duties: The Revenue Office Administrator role involves a range of duties, including ensuring all our booking systems are up to date. This may include balancing of Room Types over a given period ensure correct availability in order to maximise revenue, inputting rate restrictions, updating rooms held on Groups or Allocations & ensuring systems balance accordingly, and managing room allocations. The Revenue Office Administrator will maintain the hotels information on the designated online travel agents and brand websites ensuring they up to date at all times. You will also assist in providing statistical information and reports to allow analysis of hotel performance. Key Personal Attributes To join the Valor team we need individuals who are caring and take pride in all that they do. Who are personable, reliable, inspirational, driven and enthusiastic by nature. Key Performance Behavioural Indicators The
ibis London Greenwich. Ensures that administrative procedures never take priority over guest relations Handles phone calls Communicates to other departments Handles reservations Helps encourage customer loyalty by building friendly, personalized relationships Welcomes guests as soon as they arrive with great care and attention if necessary. Anticipated Start Date: 21-08-2017 If you believe that this opportunity is for you. Great! We hope to hear from you soon. Enthusiastic and spontaneous with a big smile and a can do attitude, apply now!
Meeting & Events Executive Adding Colour to Life Success doesn’t just happen, it’s planned, are you a natural and passionate organiser? If you say Yes I Can! here at the Park Inn by Radisson, London Heathrow we’re looking for connected people just like you! At the Park Inn by Radisson London Heathrow, we stand out together as one team and make memorable moments for our guests, because we are a hotel you can rely on! Our Meeting & Events Executives love the details, they are positively competitive and ambitious to achieve results by always having a Yes I Can! approach. Tuning in and building relationships with our guests to create vibrant and fun corporate and leisure events is a must! Key Responsibilities Meeting & Events Executive: • Maximises revenue and guest satisfaction by receiving and responding to Meetings & Events enquiries and related room reservations • Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Meetings & Events function within the hotel • Supports the Sales teams in generating leads and referring business by analysing current business, denied business and identifying potential new business through the office • Follows-up with guests to determine satisfaction; measures results and supports strategies to improve the quality of the guest experience Requirements of Meeting & Events Executive: • A proven track record in a sim
ibis London Greenwich. Ensures that administrative procedures never take priority over guest relations Handles phone calls Communicates to other departments Handles reservations Helps encourage customer loyalty by building friendly, personalized relationships Welcomes guests as soon as they arrive with great care and attention if necessary. Anticipated Start Date: 22-09-2017 If you believe that this opportunity is for you. Great! We hope to hear from you soon. Enthusiastic and spontaneous with a big smile and a can do attitude, apply now!
We are now looking for a passionate a Food and Beverage Administrator to join The Landmark London, one of the most popular 5-star hotels in London. As a Food and Beverage Administrator, you will be responsible for co-coordinating and supporting the Food & Beverage Department in administration,and reservation and to liaise with all the other hotel departments in order to ensure smooth F&B Outlets operation. You will be creating an atmosphere of hospitality and guests delights, while coordinating the operation of Food & Beverage Outlets. Ideally, you will have experience within a role within a similar environment. In return we offer fantastic industry leading rewards and benefits for the roles (Conditions apply): ·Discounted Accommodation for team members and their friends & family (including sister properties) ·50% Discount on Food and Beverage in all outlets ·Training and development opportunities ·Company pension scheme ·Opportunities for promotion and transfer across the group ·Social events and activities ·28 Paid holidays per year, included Bank Holi
Why wait until the New Year to make your next career move- CONTACT BRITANNIA NOW! Come and join our exciting administration team at the Britannia Reservation Centre Reservation Administrator · Are you looking for a new challenge? · Will you bring excitement to this growing department? If this is you, apply now. Main Responsibilities · To input bookings received via fax and email into booking systems. · To update all reservations with amendments, billing instructions etc. · To support team members and management with query resolution. · To professionally deal with all telephone enquiries. In return for your commitment, we will support you in this new opportunity, with: · Very competitive salary · Up to 28 days holiday including bank holidays per annum Discounted weekend breaks Meals on duty Accelerated promotion prospects Britannia Hotels are an Equal Opportunities employ
Luton Hoo, Bedfordshire, now has an exciting opportunity available for a Kitchen Administrator - 32 hours per week to join our Kitchen Team Kitchen Administrator Overview: This is a administrative role within the Kitchen department, working 32.5 hours over 5 days. The Kitchen Administrator will support the Executive Chef with the overall administration for the department. The role will involve ordering, stock take, building and maintaining supplier relationships, data entry, strong time management and organisational skills, maintaining Health and Safety and Training records as well as the issuing of weekly rota's. Attributes/Experience You should have experience in a previous administration role, ideally in a kitchen or food and beverage environment, although this is not essential. You will be able to use MS Office to a good standard and be proficient in Excel. You will have excellent verbal and written communication skills. You will need to be methodical, organised and be able to work with paper-based and IT systems. Attention to detail is key and accuracy in inputting data is essential. You will have good planning and prioritising skills in order to support the department. Benefits As an Investors In People accredited employer, Elite
KSB Recruitment are working with a large Investment and Development company based in Longbridge who are looking for a Facilities Administrator to join their team on a full time basis for a three month period. Applicants must have previous recent experience in a similar role and be available for an immediate start. Our client is looking for candidates with a strong eye for administrative detail and who will be able to quickly integrate into the established team. Duties that the role entails; Maintain and accurately document the company database across a range of business functions from Health and Safety to Security and Tenant enquiries. Dealing with initial enquiries from tenants and passing onto the relevant departments. Sorting and filing documentation of a sensitive nature both manually and digitally Be proficient in the full Microsoft Office Suite and be able to quickly learn and adapt to bespoke company programmes. Ensuring that all enquires and tasks are dealt with in a timely manner to ensure the highest levels of service. A strong eye for detail with a good telephone manner and communication skills This positon will be three months in duration with an hourly rate of £8.75 and £9.50 per hour. The hours will be from 09.00 AM until 17.30 PM, Monday to Friday. If you are interested in t
Venues Administrator - £19,000 - £22,000 – Surrey – Leisure and Fitness Have you ever dreamed of a career in football?? My client is a leading 5-a-side football operator with centres throughout the UK. My client has a passion for delivering an excellent service to our players and with all-weather pitches across our centres, which are all FA accredited. With plans to expand the brand within the UK and USA creating some fantastic opportunities for all staff. If you believe Football is more than a game to us it’s a way of life the I am looking for people like you to join the team as Venues Administrator . Based in the support office Surrey, responsibilities will include database management, paperwork compliance, processing BACS payments and the debt recovery of outstanding payments for our football venues. Therefore, this role would be ideally suited to a Health Club membership administrator who is confident, well organised and methodical. Qualifying Questions Do you have previous experience in a fast-paced administrative role? Are you proficient on MS Office packages? Are you experienced on social media and other marketing tools? Are you confident and have excellent interpersonal and social skills? Do you have experience in database management & debt recovery? Venues Administrator - £19,000 - &poun
An exciting opportunity has arisen for a Front of House Manager to join the team at this prestigious private members club. The Front of House Manager will be overseeing the food and beverage service as well as organising weddings, private functions and formal dinners, leading a small, friendly front of house team. The right candidates must be able to provide outstanding customer service and possess excellent people skills. Although some weekend and evening work will be required, the role is predominantly Monday to Friday 9.00 to 5.30. Front of House Manager essentials: · Smart · Professional · Personal licence · Hospitality experience · Silver service experience · IT skills · Organised · Excellent time management Previous experience as a Wedding or Events Co-
Arora is a privately owned group of companies with a portfolio of owner operated hotels, multi-let office investments and development sites. The group is responsible for a combined turnover of over £270 million and assets valued above £1 billion. Due to the continual growth of the business an exciting opportunity has arisen for a newly qualified Talent and Culture Manager to join the company’s central Human Resources team. A proactive and visible member of the central HR team. The Talent & Culture Manager who ensures that they and the HR team add value, driving best practice in people management, leading change, challenging and influencing to achieve the best results for the business. Duties & Responsibilities Resourcing and Talent Planning · Responsible for developing, implementing and administering recruitment programs · Responsible for managing all employee recruitment related websites · Leverage various resources – internet, community organisations, local contact, print media, informal/formal networks, colleges, schools, trade associations – to directly and indirectly source talent · Ensure the maintenance of accurate and concise records and reports c
We are seeking a pro-active Food Buyer to join our friendly and supportive team at our Head Office in central London. Site/Location: London City Office, Cheapside Summary of Role Responsible for the structure, management and development of each category allocated in order to deliver the required financial performance and to support the requirements of Elior's clients and customers. Accountable for the production of financial benefits derived from purchasing practices related to the relevant categories, and to develop strategies for optimising long-term benefit. To support the Head of Purchasing in all aspects of the purchasing function, particularly regarding internal and external liaison and strategic imperatives. Key Tasks & Responsibilities As a Buyer you will need To ensure each category delivers the optimum solution for clients, customers and commercial results To develop category strategies for long-term benefit optimisation To manage category tenders from planning through supplier selection to contract completion To work with Sales, Operations, and Marketing teams to ensure that business requirements are clarified and met. To liaise with the international purchasing team based in Paris and drive international initiatives within category re
Front of House Manager We are looking for a talented Front of House Manager to join our team at Chapter Spitalfields. This vibrant, innovative community is home to almost 1200 students - 33 floors high, with several residential apartments and retail outlets also located on site, it offers modern living with breath-taking views of the City's incredible skyline. Greystar’s UK business of student rental assets is rapidly growing and we are fast becoming the market leading provider of exceptional student accommodation in London, through our Chapter platform. Our residents don’t just pay for accommodation they’re paying for a lifestyle and that means exceptional quality housing and services. The Front of House Manager will oversee and ensure the smooth operations of the Front of House team made up of 8 Customer Service Associates and 3 overnight security staff. Acting as a role model – you will possess strong leadership and team mentoring skills. Day to day tasks and activities include achievement of new and renewal leasing and occupancy targets, resident satisfaction and retention performance objectives and responding to questions, requests and complaints all while ensuring appropriate action is taken to resolve and address service issues.
NEW OPENING IN CHELTENHAM – RECRUITING FOR A NEW FLOCK! we are looking for the best talents to join our team. We want both passion and personality ; someone who is charismatic and who loves working with people ! We'd love it if you had previous hospitality experience but not to worry if not! We just want someone who has a passion for hospitality, people, and Babel. There is both part time and full-time positions available, please see below job roles we are currently recruiting for: -General Manager - Chefs (at all Levels) -Assistant Manager - Waiters & Waitresses - Bar Staff - Baristas
Adding Colour to Life Does the hustle and bustle of life excite you? Is guest service your ultimate passion? If you say Y es I Can! here at the Park Inn by Radisson, Harlow we’re looking for fun people just like you! At the Park Inn by Radisson Harlow, we stand out together as one team and make memorable moments for our guests. Our fun Front Office Department is the heart of the house, and our Front Office Managers exude patience, empathy and personality to host the show through a well-rehearsed, friendly and empowered team. A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation. Key Responsibilities: Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation Overseas and participates in the prompt and courteous check in and check out of guests Utilises leadership skills and motivation to maximise team member productivity and satisfaction People developer/exporter
An exciting opportunity for a Front Office Manager to join the team at award-winning Cantley House Hotel in Wokingham, Berkshire. Main Duties: The Front Office Manager role involves a wide range of duties including: ensuring the day to day running of the Reception and Nights departments. Managing and training the reception and nights team in all company procedures, standards & brand values, as well as ensuring the highest levels of customer service are consistently delivered to our guests so everyone has a memorable first and last impression at our hotel. You also have a key role in maximising room sales on daily basis to ensure financial targets are met. Key Performance Behavioural Indicators The key performance behavioural requirements of the Front Office Manager role include: Providing leadership which utilises the full potential of the team. Promoting effective relationships with individuals and other departments. Acquiring skills and knowledge relating to the job role. Setting measurable performance standards, objectives and goals to be achieved. Improving quality and service standards by paying attention to detail. Anticipating potential problems and business opportunities within the planning process. Demonstrating a systematic approach to organisation and administration.
Cheers Apero is an exciting wine bar and restaurant. We are looking for dynamic, standards driven individuals with a passion for hospitality and service. The working hours will be flexible to cover the business operating hours. If you feel you have the experience and drive to join this unique place please apply with your current CV. Due to the high volume of applications please note that if you do not receive a response from us within 14 days your application has been unsuccessful.
Role and Responsibilities The HR Manager / Advisor is expected to support the Head of Estates and the management team with a wide range of HR and current legislative advice. You will be working in a busy estate where the ability to think on your feet is expected. You will be expected to have extensive experience and help support the business in the following areas: · Assistance with recruitment and selection process to minimise poor selection and reduce recruitment fees. · Support Heads of Department with staff development, engagement and motivation strategies to increase staff retention rates · Develop and implement HR strategies to support the business and Heads of Department. · Oversee probation and performance appraisals and design and support systems to drive higher levels of performance. · Assistance with training needs, programmes and health & safety matters in conjunction with engineering. · Assistance with management and employee relations in regard to grievanc
We have an exciting opportunity for a Front Office Manager to join our newly renovated hotel. We are looking for someone who is a natural leader can build the morale of a team and deliver targets through teamwork. Job Scope The Reception Manager assists in overseeing and directing all aspects of day to day running and managing of Reception and Night team, ensuring consistently high standards of service are delivered to our guests. Promote the desired work culture around, Accor Values and Brand standards and deliver all KPOs agreed with Hotel Management. Key Job Responsibilities To ensure that Reception team is fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information onto the guest whenever the possibility arises in order to maximise hotel sales. To assist to develop the Reception team to provide a hospitable service to the standard laid down by the Standards Training Manual. To
We are currently looking to recruit a Restaurant Front of House Manager for the 60 cover Sir Walter Scotts Tearoom within our flagship Romanes and Paterson store on Princes Street in Edinburgh. The successful candidate will have experience in Front of House Food Service Management, with a hands on customer facing role, for a table service restaurant. They will be able to demonstrate business management skills as well as being responsible for driving sales & service levels, cost control, team management, recruitment & development, local marketing, menu planning, promotions & events.