We have an exciting opportunity as a Meeting and Events Coordinator on a full time permanent basis in our busy meeting and events sales office. As a Meeting & events Coordinator you will be responsible for recording and processing Meeting and Events enquiries that are made by phone, email or face to face both efficiently and accurately. You will also be responsible for converting enquiries into sales in order to maximise revenue and occupancy, and will be required to make speculative sales calls to new and lapsed customers to create new sales leads. You will have a good knowledge of the hotels facilities and services and will pass this information on to the guest whenever the possibility arises to maximise hotel sales. The successful candidate must be able to demonstrate that they can multi ask effectively, be enthusiastic and positive in their nature and have an excellent telephone manner. Ideally you will have previous experience of working in sales administration role ideally within a hotel environment. Previous experience of using a hotel booking system is advantageous but not essential.
Harbour Hotels is a collection of prestigious hotels nestled in some of the most beautiful locations throughout the South of England. The new luxury Southampton Harbour Hotel and Spa at Ocean Village is due to open in October 2017.This 85 bedroom yacht-inspired hotel featuring an indulgent spa, award-winning Jetty restaurant concept and HarBar on the 6 th will bring 5-star luxury to the marina making it one of the most desirable locations in the UK. We have a superb opportunity for a Reception Manager to join the Team. As Reception Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. A minimum of 3 years’ Front Office experience is required at Supervisory level or higher, together with full knowledge of OPERA. Pre-opening experience would be a distinct advantage. This is a fantastic opportunity for a Reception Manager to join a team of leading professionals within a fast growing hospitality brand. Please reply with full covering letter and CV stating why you would like to be part o
The Hilton at the Ageas Bowl is a fantastic new offering answering to a growing demand for upscale accommodation among both leisure and business travellers from within the UK and overseas. A hotel of choice for both the savvy business traveller who recognises and values true comfort, business convenience and assurance of quality and efficiency, as well as the leisure traveller who wants the combination of location, style and relaxation. We offer 171 Guest Rooms including 7 Suites and a Presidential Suite, the first eforea spa in the south UK and the largest hotel meeting facility in the region for up to 700 delegates. An ideal venue and location with direct access to Southampton Airport, Southampton Cruise terminal and other leisure attractions. The Solent Region has a broad range of activities available to our guests, the Hilton at the Ageas Bowl will be seen as the destination itself, offering true Hilton hospitality, whilst having the opportunity to watch domestic and international cricket. A great destination where guests can be themselves, hosting business meetings, sight seeing or just purely relaxing. The Ageas Bowl is the iconic home of Hampshire Cricket, located on the outskirts of Southampton. The world-class venue, defined by its contemporary architecture, is set in 150 acres of landscaped grounds and is serviced by excellent transpo
Events Coordinator Reporting to the Conference Planning Manager, you will assist the conference and events sales department to co-ordinate and maximise conference and event enquiries and bookings. Maintain regular contact with clients regarding enquiries for conferences and banquets by telephone, e-mail and in person. Build strong working relationships with your clients & effectively manage the diary to maximise revenue. You will also actively seek client feedback and sales leads wherever possible. To use our in-house system for all of your bookings, creating written confirmations & function sheets. Events Coordinator - Key Responsibilities and Duties Positively approach all sales opportunities in order to maximise sales and revenue by yielding the business in order to achieve the Hotel’s sales plan. Consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings. Produce statistical information Help host events during busy seasonal times. Liaise with external suppliers ensuring the
This is a really exciting opportunity for an enthusiastic person to join our young and expanding F&B team at Beechdown Meetings & Events. The venue has 4 Meeting Rooms of varying size, accommodating from 10 to 200 guests and caters for corporate meetings, private functions and weddings. It is an important part of Beechdown which also includes Basingstoke’s premier Health and Fitness Club, a Beauty Studio and Day Spa operation. All of which have thriving F&B operations serving 3000 club members and Spa visitors. The Weddings and Events Assistant role will include:·Diary Management, helping M&E Manager with Room Set-ups, chasing Provisional Enquiries, Raising Invoices, helping M&E Manager to run Weddings and Private functions, communicating with External Agencies and Internal Departments plus Motivating and Managing casual staff. The successful candidate will have natural sales abilities, strong administration and organisational skills and be adaptable to work five days out of seven including some weekend and occasional evening work. The candidate will be confidant and personable and able to build rapport with guests and staff and must have a passion about the Food & Beverage experience. This is excellent opportunity for a hard working, self motivated individual who wants to broaden their experience in the Weddings and Events environment. We offer a competitive salary of up to £24,000 depending on experience, free parking, meal
Events Manager – Outskirts of Southampton – £17k - £25k An independently owned outside events company on the outskirts of Southampton is currently recruiting for an Events Manager to oversee the smooth running of weddings and other events which take place across Hampshire and the surrounding areas. The role is predominantly hands on, looking after the operational management of the wedding or event and running food service. The role would suit both those who have only one years’ experience and are looking to develop, or those who have several years’ experience and the salary will be determined accordingly. This will be either a Junior or Senior Event Manager role depending on the candidate. You will work 5/7 days depending on the demands of the business. Weekend work is an essential part of the job. Transport is also essential. Your responsibilities will be: Hands on management of weddings and other events from start to finish Deliver functions on time and within budget Develop and maintain excellent client and supplier relationships Manage, motivate and support team of staff Handle customer queries and complaints May involve some sales and co-ordinating of events taking all the details The Requirements: Experience in hospitality events at a managerial level Proven management experience in catering and food
Company Information: Our client is an Award-Winning Boutique Hotel and Restaurant located in an upmarket town close to Bournemouth and Southampton. The operation also consists of a busy destination led food operation which is popular with the local clientele. The hotel is also popular choice for weddings and functions making this a very diverse business and a key market segment they are looking to expand upon for the future. Job description: The role of Wedding and Events Sales Manager will involve dealing with potential clients face to face and over the telephone and will include arranging show rounds and site visits which must be conducted in a professional manner at all times. You will be responsible for managing the administration process from the initial enquiry through to the conference or event on the day; this will include managing the negotiation and contractual agreements. You will also be one of the main contacts for the event on the day and prior to the event to ensure all the necessary information is collated correctly and distributed to the relevant departments in the hotel.
The Hilton at the Ageas Bowl is a fantastic new offering answering to a growing demand for upscale accommodation among both leisure and business travellers from within the UK and overseas. A hotel of choice for both the savvy business traveller who recognises and values true comfort, business convenience and assurance of quality and efficiency, as well as the leisure traveller who wants the combination of location, style and relaxation. We offer 171 Guest Rooms including 7 Suites and a Presidential Suite, the first eforea spa in the south UK and the largest hotel meeting facility in the region for up to 700 delegates. An ideal venue and location with direct access to Southampton Airport, Southampton Cruise terminal and other leisure attractions. The Ageas Bowl is the iconic home of Hampshire Cricket, located on the outskirts of Southampton. The world-class venue, defined by its contemporary architecture, is set in 150 acres of landscaped grounds and is serviced by excellent transport links. The Ageas Bowl is a truly exceptional multi-purpose venue, capable of hosting events spanning from large regional exhibitions to intimate corporate breakfast meetings and almost any bespoke event in between. We are seeking an experienced Conference and Banqueting Manager (Operations) Manager to manage our busy banqueting department at the hotel. This role is very hands on and will require someone who has exceptional pl
Mercure Winchester Wessex Hotel. Job Title: Events and Sales Co-ordinator Job Purpose: To promptly handle all event enquiries, ensuring prompt conversion to confirmed bookings whilst maximizing the revenue for all space on hold. Ensure that throughout your own work and team contribution that your monthly budgets are achieved. To fully understand and perform job duties and responsibilities as well as personal competencies as described below, working with your team to deliver outstanding customer service. To provide a professional and efficient complete wedding service, including enquiry handling, initial and subsequent wedding show-rounds and driving booking conversion. Establishing a close rapport with each Bride and Groom to ensure the service we deliver exceeds their expectations. To deliver and exceed hotels annual wedding financial targets Job Requirements: Ability to build and maintain strong relationships Previous experience in similar role Effective communication, negotiation and administrative skills Strong competency in using Microsoft Office, Experience with Opera would be an advantage Adaptable to meet all guests needs Understanding of MICE functionalities preferred, room layouts, packages etc. Capable to manage own time and work load. Main Duties: Ensuring all telephone, personal and written enquiries are deal with promptly (within 8 working hours), in a friendly and professional manner in line with the
Brand new Village Hotel Opening in Portsmouth We are pleased to open up our Management recruitment campaign for our brand new Village Hotel in Portsmouth you will receive a competitive rate of pay plus benefits including Free Parking, Discounted Food & Beverages, Discounted Spa Treatments and Holiday Allowance. Positions available: Restaurant/Pub Manager Director of Sales M&E Ops Manager M&E Sales Manager Host Manager Housekeeping Manager Night Manager Leisure Ops Manager Membership Sales Manager Financial Controller Our Portsmouth hotel is in a great location where you will have the opportunity to develop and grow with the business. Here at Village Hotels we offer contemporary, comfortable and affordable accommodation. Our hotels are mainly located on the outskirts of large towns and cities within England, Wales and Scotland. We operate at the luxury/lifestyle end of the market with typically between 110/160 rooms. Each of our 28 hotels is equipped with fantastic leisure, and dining facilities. They also have a Starbucks,
Conference and Events Co-ordinator – £18k A stunning property on the outskirts of Southampton are currently recruiting for a Conference and Events Co-ordinator to take responsibility for organising all corporate events. The job will involve selling the venue and the catering packages to clients holding events, and relationship building to maximise sales. The successful candidate will have experience organising corporate events and conferences. The hours are Monday to Friday, 45 hours per week. Conference and Events Co-ordinator Responsibilities: Proactive selling of the venue and catering Approach leads and build relationships to maximise sales Show rounds, closing sales, monitoring invoices Focus on customer care and client relationships Take phone and email enquiries, quote rates Liaising with clients and organising the details of their event Help host events to promote the hotel Conference and Events Co-ordinator Requirements: Conference and Events Sales experience Ideally from the hotel industry Ability to build rapport with all types of people Excellent organisation and communication skills Have a friendly and enthusiastic attitude A passion for the hospitality industry The Reward: A salary of £18,000 Free parking Work for a dynamic and growing company B
First Established in the late 1860’s Hampshire Cricket has developed and over time we outgrew our Northlands home in Southampton moving to our current location in 2000. Originally named the Rose Bowl, the Ageas Bowl is the picture-perfect home of Hampshire Cricket and Hilton at The Ageas Bowl - but the venue's offering doesn't stop there. The iconic stadium also houses an elite sports medicine centre, Perform at The Ageas Bowl, which offers a vast range of services and treats professional athletes as well as the public. Whilst the venue's Colin Ingleby-Mackenzie stand plays home to the rapidly expanding Poseidon Boxing Club, an amateur club which welcomes everyone and anyone, with no pressure to compete. Then there is Hampshire Cricket in the Community, the official charity of Hampshire Cricket, uses the power of sport, the world-class facilities at the Ageas Bowl and the Hampshire Cricket team to inspire people living in and around Hampshire to play cricket, engage in education and live well. The Ageas Bowl Stadium is looking for a talented and driven Conference and Banqueting Manager (Operations)to deputise for the Catering Operations Manager, the position is primarily responsible to take complete control and accountability for the day-to-day food and Beverage operations of the Events department
Mercure Southampton Centre Dolphin. The Mercure Southampton Centre Dolphin Hotel has stood in the heart of the city for over 500 years, offering exceptional hospitality to the many travellers who have stayed. To further enhance our guests experience we seek to recruit a Guest Relations Manager who will work in this historical, charming, Grade II listed environment and manage the Guest Journey. This is a senior position in the Management Team and requires an individual who can establish and develop personal contact with the guests, with the aim of enhancing their experience of comfort, warmth and care. They will encourage guest feedback and investigate and respond to compliments and complaints, with strong decision making ability. To be successful in this role you will need to have had experience in a similar position, ideally in a 4* hotel or cruise ship. You will be customer focused and committed to delivering exceptional levels of hospitality at all times. As a true professional, you will be able to liaise with all departments and motivate your colleagues to establish a culture of genuine care. You will also need to be highly organised with excellent communication skills, both written and verbally. This is a full time position, however flexibility will be a critical part of the role, as it is key for the successful candidate to be on duty at peak times of the guest journey throughout the hotel. Some Duty Management shifts will also be r
We have currently have an excellent opportunity for an enthusiastic, experienced, positive d Sales Executive to be part of a Sales team, you will need to be proactive in your approach and have excellent relationship building skills This contemporary hotel features 173 beautifully appointed bedrooms, stylish Restaurant and Bar and a luxury spa facility with treatment rooms and tranquil chill out area. The hotel enjoyed an investment of £4 million in 2014 and in May this year the hotel will open Southampton’s first signature chef’s restaurant, Marco Pierre White’s Steak House Bar & Grill. The Grand Harbour Hotel is Southampton's largest conference hotel with 10 meeting and event suites and facilities to accommodate up to 500 delegates in the stunning Mayflower Suite. The hotel is also one of the largest South coast conference hotel outside of Brighton and can be reached in just 75 minutes by train from London Waterloo This is an exciting role at the four-star Grand Harbour Hotel, on a full time basis. Working as part of a proactive Sales Team, reporting to the Director of Sales & Marketing . This magnificent hotel is an iconic landmark on the Southampton waterfront. With a city centre location, the hotel is the perfect port of call for business or pleasure. This is a great opportunity to further develop your skills with the potential of
KUPP - NEW RESTAURANT OPENING - SOUTHAMPTON WESTQUAY WATERMARK – RECRUITING FOR A NEW FLOCK! Front of House staff After our great success in Paddington & Exeter, KuPP is rolling into Southampton and we want you to work with us! An ambitious SUPERVISOR? A budding BARISTA? Or a wonderful WAITER? We’d love to hear from you! It would be great if you had previous hospitality experience, but not to worry if not! All you need is a ‘can-do’ attitude and we can teach you everything else! There are many front of house staff roles to choose from and we’re sure that you will find the one that suits you just right. We have the following full-time and part-time front of house staff positions available: Waiter & Waitress Bartender Barista Team Leader or Supervisor Front of House staff - And what is in it for you? Well, you will work in a fun, fast paced, friendly environment where we encourage you to bring your personality and sense of humour to work. Front of house staff benefits: Competitive salary Pension scheme Flexible hours
JurysInns Group Ltdis one of the fastest-growing hotel groups in Europe, with 37 property locations in the UK, Ireland and Europe with more to come... Jurys Inn We are looking for enthusiastic, genuine, friendly people who strive to exceed expectations and deliver excellence in everything that they do. We have an opportunity for you to join our Management Team as Sales Manager Jurys Inn Southampton is the city's largest hotel with 270 newly refurbished bedrooms. In an exciting time for the property, with an entire ground floor refurbishment due to be completed by the close of the year, you will be a key player in driving the business forward. Your role will be to actively promote and sell the brand and services, maximise revenue and achieve sales targets while managing key accounts. The role also involves generating a demand and subsequently a pipeline of accounts for the hotel, building and developing strong relationships, managing new client accounts, revenue generation, along with local PR and marketing. In this fast paced environment, we are looking for someone who is energetic, determined with a positive can do attitude. Previous experience in a similar role within the industry is a must. If you are flexible, well organised, possess excellent communication skills, can work on your own initiative as well as motivating others, have
Harbour Hotels is a collection of prestigious hotels nestled in some of the most beautiful locations throughout the South of England. The new luxury Southampton Harbour Hotel and Spa at Ocean Village is due to open in October 2017.This 85 bedroom yacht-inspired hotel featuring an indulgent spa, award-winning Jetty restaurant concept and HarBar on the 6 th will bring 5-star luxury to the marina making it one of the most desirable locations in the UK. We are seeking to recruit an exceptional Spa Manager with previous experience gained in a similar environment with fitness and beauty facilities. Ideally you will be NVQ Level 2 & 3 qualified with ESPA training and experience being a distinct advantage. As Spa Manager you will build professional relationships with members and guests and lead the team in demonstrating a customer focused service. Personal qualities will be a passion for health and fitness, excellent personal presentation, the ability to plan and problem solve effectively, business acumen, sales awareness and the ability to motivate and manage your team. You will be responsible for the day to day management of the club's facilities and staff and monitor the Spa’s financial performance and develop a sales culture to encourage revenue and membership growth. Pre-opening expe
Front Office Assistant Needed! Located just outside the city centre, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to plenty of activities. Set sail on a cruise from Southampton docks, take the family for a fun day out at Paultons Park or visit Marwell Zoo. We are just minutes from Southampton Airport and two large train stations, making getting around the city easy As part of our Front Office team, we are currently looking for an enthusiastic, experienced, positive and flexible Front Office Assistant. You will join the Front Office Department as a key member of the hotel team. You will be able to deliver high standards of services to all hotel guests and drive profit from the business focusing on quality. This position would suit someone who has a passion to work, is self-motivated and enjoys working with people. You are a flexible hands-on person who can work well within a team with fantastic inter-personal skills. You are motivated and excited to come to work every day with an ability to meet targets and work with your colleagues ensuring the success of the operation. As a Front Office Assistant you will: • have a proven ability in a customer service environment • demonstrate excellent verbal and written communication skills • enjoy working within a team • have strong organisat
Please reply with full covering letter and CV stating why you would like to be part of the Harbour Hotels brand. We have a superb opportunity for a Night Manager to join the Team. You will be responsible for looking after the hotel and guests throughout the night. You will need a good knowledge of reception ideally with Opera, able to run end of day reports and perform check in and check out processes. A sound knowledge of Health & Safety including Fire Safety is also required. This position would suit someone with previous hotel night experience, who is self-motivated, organised and has a passion for service excellence. Pre-opening experience would be a distinct advantage. With a focus on training and development, this is a fantastic opportunity for a Night Manager to enhance individual skills and knowledge and to be part of a team of leading professionals within a growing hospitality brand. Please apply with full covering letter and CV, stating your suitability for the role.
Exciting opportunity for Front Office Supervisor! Located just outside the city centre, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to plenty of activities. Set sail on a cruise from Southampton docks, take the family for a fun day out at Paultons Park or visit Marwell Zoo. We are just minutes from Southampton Airport and two large train stations, making getting around the city easy. This is an excellent opportunity for an enthusiastic, experienced, positive and flexible Front Office Supervisor to be part of the Front Office team at DoubleTree by Hilton Southampton. You will oversee Front Office operations to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. You will join a team of 15 in the Front Office Department as a key member of the hotel team. You will be able to deliver high standards of services to all hotel guests and drive profit from the business focusing on quality. This position would suit someone who has a passion to work, is self-motivated and enjoys working with people. You are a flexible hands-on person who can work well within a team with fantastic inter-personal skills. You are motivated and excited to come to work every day with an ability to meet targets and work with your colleagues ensuring the success of the operation. A Front Office Supervis