Novotel London Brentford. We are looking for a Assistant Conference Coordinator to work in our Conference department delivering exception Customer service. The position is available from 3rd July 2017 If you:- * Have a big smile * Live Life Genius * Passionate about Customer Service Then we have the position for you! The duties of the Conference Assistant include:- * Handle Customer inquiries * Be Organised and Efficient * Provide Great Customer service * Assist with providing pricing and preparing contracts for meetings and events * Preparing and delivering the guests morning and afternoon breaks * Cleaning duties also involved The successful candidate will enjoy a number of benefits such as: * Meals on duty * Uniforms and dry cleaning * Accor Bienvenue Card * Bonus Breaks * Be our best headhunter * Accor Employee Bonus Scheme * Employee Advisory Service * Childcare Vouchers. Anticipated Start Date: 10-07-2017 Skills / Qualities * Friendly and Approachable * Smiling * Team spirit, * A thorough and organised approach, * Concern of the cleanliness and the hygiene, * Adaptability, * Confident
Doubletree by Hilton Nottingham Gateway completed a £6m refurbishment two years ago and is currently seeking an experienced conference and events coordinator to work within the Sales Team. The ideal applicant will have two years’ experience or more in a similar role seeking a new and exciting challenge. Essential qualities would be Excellent customer facing skills Good telephone manner Self-motivated The ability to work on own initiative Attention to detail is essential To apply for this role please could you click on the apply button below and submit your CV.
Eastwood Hall, Nottingham Located just a short drive away from the city of Nottingham, Eastwood Hall is a contemporary 150 bedroomed hotel ideal for hosting weddings, conferences, and more. From training sessions and conferences to team-building activities and product launches, Eastwood Hall, Nottingham offers 36 flexible meeting spaces set in 26 acres of land. Conference and Events Co-ordinator What is the main purpose of the role? Reporting to the Conference Planning Manager, you will assist the conference and events sales department to co-ordinate and maximise conference and event enquiries and bookings to maximise revenue. You will build strong relationships with your clients through regular contact by telephone, e-mail and in person. You will also actively seek client feedback and sales leads wherever possible. All bookings will be made via our in-house system, creating written confirmations & function sheets. The Ideal Candidate We are looking for someone with previous hospitality or conference & events sales experience. It is essential that you have excellent communication skills with the ability to liaise with clients and colleagues at all levels are essential. To be successful in this role, you’ll be highly organised with an eye for detail and you’ll thrive working under pressure and to tight deadlines. Given this role will involve using our boo
Key Purpose: The main function for this role is to ensure all function details and requirements are fully completed to the customer’s satisfaction and clearly communicated to the Operations team and to maximise the revenue capture concerning the selling of all conferences & events. This is a full time role, working 40 hours a week. Shifts include weekends and late nights revolving around the business needs. Key Task and Responsibilities People Build productive working relationships with guests and colleagues through maintaining a high profile within the workplace Ensure clear and accurate communication between departments to allow all requests to be met on time and to the expected standard. Assist in maintaining the cleanliness of the department. Ensuring that the Customer experience is truly engaging throughout each and every interaction throughout their stay Wear the appropriate clothing including uniform for the role and maintain a high standard of personal grooming To ensure all booking information is recorded accurately and
The Conference & Events Coordinator will be responsible for undertaking the sales and events bookings and administration for our busy Events space. The ideal candidate will ideally have previous experience working within a conference sales office. They will have a proven track record of organising and coordinating meetings and / or conference events and be a confident salesperson, with experience in selling facilities. The Conference & Events Coordinator will have excellent interpersonal skills and be confident building and maintaining solid internal and external client relationships. They need to have a great eye for detail and be highly organised and observant. We’re looking for someone who can maintain a positive and calm outlook, can communicate effectively both verbally and in writing, carry out instructions, be able to pay close attention to detail and a desire to provide exceptional customer service. Experience within a customer facing sales role and a good knowledge and skill set for the position is essential. Full training is provided including multi skilling across the hotel. In return, we will give you a competitive salary and benefits package, and opportunities to learn new skills and grow your career. If you feel you have what it takes to join please apply.
Novotel London Excel. If you are a PASSIONATE and experienced Events professional who LOVES proactive Sales as much as Operations, this rare opportunity may be the perfect match for you! ? You have an impeccable personal presentation to compliment your strong communication, networking and organizational skills. You love building relationships and influencing others.? Reporting to the Conference and Events Manager, you will be part of a team with a strong Revenue focus and authentic service culture to ensure a memorable experience is provided to all conference guests through every stage of their event, from planning to execution. ? Novotel London ExCeL, a beautifully contemporary 4-star hotel in the Royal Victoria Dock. With 257 bedroom opposite the ExCeL Exhibition Centre, located near the O2 Arena and Canary Wharf, is the perfect location for any meeting or event in the East London area.. Anticipated Start Date: 24-07-2017 In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in UK.
We are now looking for a passionate and enthusiastic Conference and Banqueting Staffing Coordinator to join the Banqueting Team at The Landmark London, one of the most popular 5-star hotels in London. As a Conference and Banqueting Staffing Supervisor, you will make sure that banqueting operations department runs smoothly and you will ensure that there is casual staff booked for functions.You will help the Banqueting Operations Manager manage and supervise the banqueting staff in such a way that company standards are achieved and maintained in respect of quantity, quality and service. Ideally, you will have experience within a role within a similar environment. In return we offer fantastic industry leading rewards and benefits for the roles (Conditions apply): ·Discounted Accommodation for team members and their friends & family (including sister properties) ·50% Discount on Food and Beverage in all outlets ·Training and development opportunities ·Company pension scheme ·Opportunities for promotion and transfer across the group ·Social events and activities ·28 Paid holidays per year, inc
De Vere Beaumont Estate Are you looking to join a property steeped in history and boasting over 400 bedrooms? Then look no further than De Vere Beaumont Estate! Set in 40 acres of magnificent landscaped gardens, ideal for team building or as a stunning backdrop to a wedding, this beautiful estate also features elegant fountains and a restored 14th century chapel. There are 75 meetings rooms and grand event spaces for up to 550 people as well as a fine dining restaurant and extensive leisure facilities. Due to its proximity to Heathrow airport, this vast property is also home to major international conferences so there is certainly never a dull day here! Conference and Events Co-ordinator What is the main purpose of the role? The Conference and Events Coordinator will assist the department to co-ordinate conference and event bookings to maximise revenue. You will build strong relationships with your clients through regular contact by telephone, e-mail and in person. You will also actively seek client feedback and sales leads wherever possible. All bookings will be made via our in-house system, creating written confirmations & function sheets. The Ideal Candidate We are looking for someone with previous hospitality or conference & events sales experience. It is essential that you have excellent communication skills with the ability to liaise with clients and colleagues at all levels are e
Crowne Plaza Gerrards Cross is looking to recruit a vibrant full time Conference and Events Co-ordinator , to develop and promote our recently opened conferencing and meeting room facilities. This is an exciting and challenging opportunity for an experienced individual who is used to providing excellent customer service and attention to detail. Crowne Plaza Gerrards Cross is conveniently located between Beaconsfield and Gerrards Cross with easy access to the M25 and M40 and linked by the A40/740 bus. Outline of Role: Reporting to the Sales office Manager and Director of Sales, the Meeting & Events Sales Coordinator assists the conference and events department to maximise event enquires and maximise revenue. You will build strong relationships with your clients to coordinate successful events, ensuring an accurate production of function sheets and communicating these details to the operations team. You will also actively seek client feedback and sales leads wherever possible. All booking will be made via out in house Opera system, creating proposals, written confirmation and following onto contracts, deposits and function sheets. Duties are varied and include:
BEST WESTERN The Stuart Hotel, Derby City centre 100 bedroom business hotel with full service restaurant, bar, conference and banqueting facilities. We are looking for a dynamic Conference & Banqueting coordinator who appreciates the importance of providing a high level of customer service. You must be customer driven and wanting to provide exceptional customer service at all times and be able to to Duty Management shifts as required. You must have previously worked in a busy hotel where you have had a varied experience in restaurant, bar, conference and events. REQUIREMENTS · Minimum of 2 years’ experience ·Knowledge of driving standards with acute attention to detail; the ability to organise and plan ahead. · Ability to lead, multi-task and make sound decisions ·Confident and professional attitude · Be standards and quality driven with an eye for exacting detail. Please email your updated CV
Role Title: Conference and Events Coordinator Reporting to : Conference Sales Manager Role Objective Are you an enthusiastic customer focused individual who loves to deliver exceptional service? Then we want to speak to you. We are a long-established Hotel and Conference chain with a proven track record and were looking for a Conference and Events Coordinator to join our team. Main Responsibilities o Receiving conference and event enquiries by phone, fax, and e-mail. o Obtaining the required information to successfully quote back to the client. o Source venues within the Britannia Hotels group for the client. o Update and maintain records of all enquiries given to the hotels in the enquiry system. o Maintain a good working relationship with regular clients and agents. o Responding to conference enquiries for the group and performing sales calls to generate enquiries o This list is not exhaustive and you may be asked to do other duties as and when required. Person Specification o Extensive use of computerised systems, including Outlook, Word, Excel, ACT!, Internet <span style=""
De Vere Canary Wharf In the heart of the Capital sits De Vere Canary Wharf, one of London’s most premier business addresses for outstanding conference and meeting facilities and exclusive private dining. It’s a central meeting point for any business goer – and we want to meet you! Joining our team gives the opportunity to work across 17 training, conference and meeting rooms, plus a bar and exclusive restaurant. It's a premier location and we need a premier team to match! Conference Planning Executive What is the main purpose of the role? Reporting to the Cluster Conference Planning Manager, you will contribute to the growth of the Conference & Events business by ensuring the successful co-ordination of all conference and events by the co-ordination team. You will ensure all clients receive a polite, professional and efficient service, ensuring all venue standards are maintained and all current legislation is adhered to. Through a full understanding of our offering including Conference & Events, Private Dinners, reception Drinks and Banquets as well as an awareness of what our competitors are doing, you will ensure that all team contact with customers and guests transpires to become a reflection of the venue’s consistent delivery of the highest quality standards of product and service. The Ideal Candidate We are looking for someone with the enthusiasm and
Role Title: Conference and Events Coordinator Reporting to: Conference and Banqueting Manager Role Objective To assist the central conference desk manager, and to provide a central enquiry and booking service to Britannia Hotel’s Conference and Event client, by being both proactive and reactive. Main Responsibilities o Receiving conference and event enquiries by phone, fax, and e-mail o Obtaining the required information to successfully quote back to the client o Source venues within the Britannia Hotels group for the client o Maintain the optimum turnaround for the business (1 hour), and issue a proposal within this timescale o Perform the required chases in the standard timescale of 7-10 working days o Update and maintain records of all enquiries given to the hotels in the enquiry system o Maintain a good working relationship with regular clients and agents o Generate sales leads from the Internet, Journals, Directories, as well as leads referred by the hotels o Maintain and update as required the agents ACT! 200 database, and ensure that the up to date copy is available for all hotels
Role Title: Conference and Banqueting Sales Coordinator Reporting to: Conference and Banqueting Manager Role Objective To maximise the C&B Revenue Yield from the C&B space. Ensuring Customer Satisfaction. Main Responsibilities o Sell the Conference & Banqueting space at the best available rate maximising yield and achieve the budgeted sales. o Be aware of competitors, their products, facilities, rates & policies and to develop and present to the hotel team, products in which to beat the competition. o Be aware of future business peaks & troughs and major events in the area. o Sell the hotel by re-active and pro-active “cold calling”. o Carry out the necessary research identifying sales opportunities, using hotel database, client files, business & local media. o Liaise with Conference Agents weekly / monthly as required. o Prepare & issue correspondence /quotations for C&B business. o Co –ordinate & Sell Christmas in-conjunction with the Sales & Rooms Team o Complete Weekly C&B Sales Reports & attend meetings as requir
Conference and Events Coordinator Location: Chipping Norton Salary: Competitive This is a full time position working 40 hours over 5 days Mondays to Fridays, 9am to 5.30pm. About the company Set in 440 acres of stunning Oxfordshire countryside our client boasts two individual hotels including Crowne Plaza. The two hotels provide over 350 bedrooms, state-of-the-art meeting facilities for up to 450 delegates plus 4 bars and 4 restaurants. Also located at the Resort is an 18 hole championship standard golf course and a Health Club with spa treatment rooms. The role of the Conference and Events Coordinator The successful candidate will be responsible for all aspects of Conference and Events bookings within the hotel from the initial meeting, converting tentative business through to picking up lead from the sales team and produce the functions sheets for the operations team. This role requires a confident and courteous individual who has excellent customer service skills with a thorough understanding of hotel operations and strong organizational, administration and IT skills. High standard of both written and verbal communication is essential and knowledge of “Opera system” would be of advantage. Main Duties and Responsibilities of the Conference and Events Coordinator To co-ordinate
Conference and Events Co-ordinator Solihull £18K A sports club on the outskirts of Birmingham are currently recruiting for a Conference and Events Co-ordinator to take responsibility for organising all corporate events within the business. This venue caters for Conference and Events, Weddings and other high-volume functions, as well as serving guests visiting the club. The job will involve working alongside the Management team to ensure all guests are satisfied with the venue and their experience at the centre, some of the roles this will include are; taking booking, showing guests around the venue, going through menu plans as well as being operational during the event. Conference and Events Co-ordinator Requirements: Conference and Events Sales experience Ideally from the hotel industry Ability to build rapport with all types of people Excellent organisation and communication skills Have a friendly and enthusiastic attitude A passion for the hospitality industry Self-motivated and pro-active Be able to demonstrate effective organisational skills Take pride and attention to detail in your work Confident, professional and welcoming personality Ability to cope under pressure If you feel that you would be the ideal candidate for thi
Company Information: Our client is Leading Hotel Group, this hotel has won awards for both service and dining and is consistently striving to achieve and maintain standards, food being a key driver and pinnacle part of this hotels success alongside the busy conference and events operation. This hotel is a popular choice for both corporate and leisure guests over the years have quickly established itself in the local market as a leading hotel with a high level of repeat clientele. The hotel prides itself on their service and standards across the business and this operation specifically knows how to go that extra mile for their guests exceeding expectations across the business. They are currently recruiting for a Senior Conference and Banqueting Coordinator to assist with overseeing the conference and events office and team. Job description: The role of Conference and Banqueting Coordinator will involve dealing with potential clients face to face and over the telephone and will include arranging show rounds and site visits which must be conducted in a professional manner always. You will be responsible for managing the administration process from the initial e
Events Coordinator Home House represents a truly unique experience in the concept of private member’s clubs. All that you would expect in terms of luxury, service and privacy are the Club’s cherished hallmarks. Located across three Georgian town houses, Home House Private Member’s Club offers its affiliates the dramatic fusion of the old and the new. With 2 signature restaurants, extensive drawing rooms and a range of bars throughout the club – the Food and Beverage offering is second to none. Home House is unique, bringing together people from all cultures in a vibrant melting pot, where members come to the House to meet friends, do business and relax. The House offers members a community; a hub from which to base both their social and professional lives. Currently we are recruiting for dynamic people to join Home House. We are looking for an Events Coordinator to join our superb sales team! Ideally, our new colleague will have a minimum of 2 years’ experience in a hotel, restaurant or similar luxury environment. Strong selling skills are a must along with the drive and passion to work in a busy and vibrant environment. We are looking for: Outstanding attention to detail whilst working within a fast-paced environment Superb organisational skills A warm and charming personali
Corporate Events Coordinator Location: 1 Waterhouse Square, London, EC1N 2ST Salary: £25,500-£30,000 dependent on experience Job type: Permanent Ref: 9830 We are currently recruiting for a busy and exciting role as a Corporate Events Coordinator for three of our London venues. You will be responsible for driving the business forward and developing strategies and initiatives to achieve targets and increase events in collaboration with the Hospitality Manager. Also, you will be responsible for optimising opportunities to generate income, engage the local business community and ensuring that the site and its assets are safe and secure. You must be able to deliver events to an exemplary standard as determined by English Heritage's standards, and the expectations of any discerning corporate client. You will ensure that exceptional service is offered from first enquiry to the event itself, and that the visitors and guests experience the magic of our venues in all their glory. You will have excellent customer service skills, the ability to work as part of a team as well as being able to work independently, and you will have experience managing a team. You will also be able to demonstrate exceptional organisation skills as well as being a great communicator with strong interpersonal skills with both visitors and colleagues. English Heritage cares for over 400 historic monu
As Groups & Events Co-ordinator you will support the Director of Sales and Marketing to proactively drive business to our hotel. You will be responsible for the entire co-ordination, from the very first inital meeting, to the follow up after departure. You will be expected to communicate all requirements fully to the relevant departments in the hotel and to external venues if required. You will thrive in a high-pressured and dynamic environment ensuring a consistently high level of productivity, paying particular attention to detail, recognising and converting sales and business opportunities for the hotel. You will be an expert communicator with an outstanding personable manner able to convert simple discussions or enquiries into confirmed or increased sales. You will have impeccable presentation and be highly efficient in your work. Ideally, you will have experience in a similar role in a luxury hotel where you will be able to demonstarte the successes you've acheived. Benefits 28 Holidays including Bank & Public Holidays, per holiday year Special colleague room rate across our 11 luxury hotels Discounts on our destination Restaurants & Bars Discounts on our Spa Treatments & Products Public Transport Season ticket loan Laundry of uniform Exciting range of learning and development programmes Opportunities for promotion and transfer across the group Colleague recognition and reward progra