ibis budget Manchester Salford Quays. You take care of the different services available to customers (reception&reservation, snacks&drinks, breakfast, generic guest relation) to look after them and make their stay satisfied and above expectation. Your mission along your everyday work is nothing more than satisfy their needs and provide polite but professional costumer service. You will be fully trained on every level to confidently deliver service and enjoy what you are doing and collecting the rewards: positive guest comments, incentives, recognition!. Anticipated Start Date: 26-06-2017 Are you dreaming of being a hero helping people? Bored when doing something alone? Do you always want to be the winner in any card game? Remember the feeling when passed your first marathon? You are feeling well doing 8 tasks at the same time? No worries, you are still more than welcome to work with us if none of the above matches but you are: -passionate to look after someone even if you dont know him/her -willing to deliver high quality of service, -understand what emotions you can create to others with your body and verbal language, -complaint is a challenging task not a problem for you, -never worked in a hotel a minute yet but keen to learn everything how to deliver service technically and through communication, -you understand that your colleagues as important as your guests -or just want to have fun times when working and being yourself b
Head Chef for Multipurpose Catering Venue Are you a Head Chef or experienced Sous Chef wanting to step up into your first Head Chef role? Love variety and working with a broad mix of customers?! Then join one of the Times Top 100 contract caterering employers! Running a residential education and activity campus in the beautiful London countryside (South East Buckinghamshire), your main focus as a Head Chef will be ensuring clients and guests receive the best possible service and a truly memorable time. From residents, to school groups, charities, performing arts to sports teams, training, meeting and activity programmes, faith retreats, and corporate team-building, there'll be a broad mix of costumers. Sometimes you'll have 800 guests on site, and sometimes 50, so you keep one eye on costs and efficiencies, ensuring minimal (but sufficient!) labour costs. To succeed as Head Chef you will: · Be a chameleon: It's a 7 day operation, so you'll work 5 days out of 7. You'll work alongside the Chef Manager but will also be in charge of the operation on his days off (and give clear handover briefs when he covers for you!). · Juggle like a pro: Oversee the Front of House team and whole catering operation, working closely with/ or cover the Chef Manager to deliver wholesome, British meals with love. The ca
The exciting role of Guest Relations Agent has arisen within the Front Office team at the five-star Lowry Hotel. Working on the reception desk, this guest-facing role involves working as part of the Front Office team, ensuring all guests of the hotel receive a professional reception service. The role involves receiving, registering and rooming guests on arrival to the hotel and attending to all their requests, including cashiering requirements throughout their stay and ensuring a good impression remains as the guest departs. The role involves the highest standard of guest care and a personalised, professional service at all times. The ideal candidate will have previous experience in a similar role, and excellent guest care and social skills, be standards driven, and the ability to use their own initiative and work as part of a dynamic team. The hours of work are on a shift basis including weekends, early starts and late finishes. In return for your commitment to delivering five star service and standards, we offer excellent training
We are proud of our brand, a growing group of aparthotels, all located in prime cities near to the hustle and bustle of city life……… Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: To give our guests more space, more freedom, more of the things they want and less of the things they don’t. So, we’ve got rid of the mini bar and swapped it for a fully equipped kitchen. No more rushing down for breakfast. Cook breakfast in the apartment. Or, pick up a fresh coffee and croissant from the ‘Grab & Go’ selection in the lobby. Simply put, staying at Roomzzz is like having your own stylish city centre apartment. But with someone else to tidy up and bring you fluffy towels. So treat the place like home. Relax, unwind, take it easy. Our guests deserve it. Guest Service Assistant We are proud of our friendly, professional team members and we are looking for someone with a great smile and a warm personality! You will enjoy welcoming our guests, being a point of contact if they need any help or recommendations on the local area. You will enhance the customer journey from start to finish. We do provide a 24 hour reception service to our guests so your rota will be on a rotation basis of 12 hour shifts around the clock. Similar experience in a hotel environment would be helpful but it’s not mandatory, however, a great personality is………………. In addition to working within our team, you wi
Job Purpose The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Guest Service Assistant will check in and out guests efficiently, and make sure they have all they need for a great stay. Duties and Responsibilities: Welcome guests in a friendly, prompt and professional manner recognising IHG Rewards Club Members and also returning guests Check guests in, issue room keys, provide information on hotel services and room location Ensure required identification is taken from guests at check-in in line with local legislative requirements Answer phones in a prompt and courteous manner Up-sell rooms where possible to maximise hotel revenue Answer, record and process all guest calls, messages, requests, questions or concerns Record guest preferences in the system Check guests out, including resolving any late or disputed charges Accurately process all cash and credit card transactions using established procedures Issue, control and release guest deposits in line with hotel procedures Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Take acti
Job Purpose Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience. Primary Responsibilities To ensure all food preparation exceeds company and brand standards Ensure kitchen health & safety procedures are adhered to To ensure that all production areas comply with the required, hygiene, sanitation and cleanliness standards. To carry out administrative duties as required by the policies and procedures of the hotel eg. Kitchen diary, temperature contol,maintenance request lists, etc. Ensure correct stock rotation on all sections, fridges, freezers & dry stores. Check food stock levels of items to be ordered Ensure there is limited wastage and correct procedures are followed. Input on menu development Dealing efficiently with day to day guest service queries throughout breakfast and food serving periods. Clear/clean tables, buffet and kitchen Other ad hoc duties as and when required Report anything considered a health and safety hazard Prevent abuse and/or destruction of hotel property Be flexible at all times in order to cover the unexpected needs Responsible for looking after Hotel property at all times Ensure safety and hygiene standar
Holiday Inn Express Wigan will open at Martland Mill in Wigan August 2017. The hotel will feature 86 Next Generation Bedroom, two meeting rooms, a bar and restaurant. The Hotel will be managed by KRO Hospitality Ltd who own and manage several hotels in the North West including Holiday Inn Express Leigh – Sports Village and The Light ApartHotel Manchester. We are now looking to recruit our team who will be the success of the hotel. Guest Service Assistant Being a Guest Service Assistant (GSA) means being the person who makes our guests feel welcomed and pleased with their choice of accommodation. It means taking and showing pride in your hotel and delivering a great guest experience consistently. As a GSA you may be the first person a guest encounters at our hotel so you’ll need to be friendly, professional and confident. You’ll be the person a guest turns to if they have any concerns or complaints and you’ll be empowered to make things right. GSAs are the beating heart of our hotel; they get involved in everything from serving at the bar, preparing breakfast, and taking reservations, to ensuring our housekeeping and maintenance teams are aware of any issues. You’ll need to be great at juggling tasks and turning your hand to many different things.
LOVE PEOPLE AND LOVE FOOD AND DRINK? Then why not combine the two by joining our THAIKHUN Manchester Spinningfields team as a FRONT OF HOUSE TEAM MEMBER. The team here are looking for some new team members to join their existing fun and funky team, and are excited to get to know them and show them what is great about being part of their team :-) Who & what is Thaikhun Thaikhun is one of the newest concepts to come from the expanding Thai Leisure group, who currently operate a number of restaurants in the UK incorporating the Brands Chaophraya (the UK’s leading Thai Fine dining brand), Chaobaby and Yee Rah . THAIKHUN is a FUN, FUNKY, MODERN, EXCITING and ENERGETIC concept that incorporates the vibrancy of THAI STREET FOOD... The Manchester restaurant is located in the popular restaurant area Spinning fields. It offers a casual dining experience, with authentic Thai interior that is bursting at the seams with hand-picked bric-a-brac. It is truly an interactive dining experience with an ‘open
Rezidor Hotel Group Welcome to the Rezidor Hotel Group: the best place to say: 'Yes!' to a brilliant new career! If you're passionate about hospitality, you could enjoy a fantastic future with Rezidor: as part of our dynamic, rapidly expanding family, we will nurture and develop your exceptional abilities – taking you on an exciting career path. Rezidor's highly distinctive hotel brands are Quorvus Collection, Radisson Blu, Radisson RED and Park Inn by Radisson. They feature: More than 400 hotels and resorts 93,000 rooms in operation or under development More than 35,000 employees in almost 70 countries. Our properties are located in some of the world's most desirable locations, including major capital cities, stunning resorts and beautiful beaches. The people who work with us are our most important asset. As a successful and fast growing Company, we are always looking for the best new talent: for the ambitious stars of tomorrow who understand the crucial role played by every Rezidor team member in delivering our unique Yes I Can! approach to service and quality. We, at Rezidor, are passionate about all that we do, with both our guests - and with our dedicated team. We're passionate about our special
Housekeeping Supervisor- Manchester - 4* Hotels Servest are currently looking for a Housekeeping Supervisor to join our team based at a well-known hotel based in Manchester. As a supervisor you will be responsible for managing your team, allocating rooms, daily checks and audits as well as team rotas. Servest are a leading FM company who oversee the housekeeping in a large portfolio of exclusive hotels across the UK- we are looking for Housekeeping Supervisors to enhance our team, assist with training and to make sure standards are met within our contract Working hours : working 5 days out of 7 - total of 37.5 per week Shifts- flexibility with shifts needed between 8am-4pm Paid holiday allowance and free lunch when on duty Overview of the roles- Ensure all rooms / bathrooms are cleaned on a daily basis to a high standard Responsible for maintaining the cleanliness and property in your work area Responsible for achieving and exceeding our guest satisfaction score Ensure all cleaning products are stored safely and securely at all times To comply with Servest Health and Safety policy As a supervisor you will be overseeing a team of up to 5 room attendants The successful candidate will have the following skills and experience: Housekeeping experience within a hotel Ability to follow instructions. Maintain a positive and pro
Receptionist - Manchester – Luxury 4 Star Hotel – A talented and professional Receptionist is required in Manchester for this stylish hotel in the City Centre. The hotel has 200 plus bedrooms and offer stylish guests bedrooms a cocktail bar and casual fine dining restaurant and attracts a high-profile clientele along with extensive conference and banqueting suites. They are currently looking for a dedicated Receptionist to join their friendly team. As Receptionist you must have held a similar role within a high level hotel preferably to at least 4 or 5 star standard. You will be involved with all day-to-day reception duties and will ensure the smooth running reception desk at all times, dealing with guest queries and requests efficiently. You must provide first class customer service and should be highly organised with good communication skills, both face to face and over the phone. They are looking for someone with a great personality to share their passion for the hospitality industry in delivering service with a smile. You will be working in a busy environment which requires a consistency in customer service, flexibility and being able to work well under pressure. If you are a proven Receptionist looking for new challenges in an exciting hotel and believe you have the
We are looking for a Waiter/Waitress at all levels with bar experience within the pub industry. Fantastic atmosphere, beautiful food and career progression. Main Waiter/Waitress duties will include: * Taking food and drinks orders * Serving guests orders * Taking payments & dealing with cash * Cleaning up tables and maintaining overall cleanliness of the pub. * Bar experienced will be advantage
Housekeeping Supervisor Needed - Manchester City Centre - £8.97 per hour Do you have experience in hotel housekeeping as a supervisor? Do you have a keen eye for detail and a hard-working attitude? Do you want to work at a renowned 4 star hotel? If so read on…….. Search Hospitality is a leading supplier of quality room attendants to renowned hotels around Manchester and Manchester Airport. We like our staff to be as happy as our clients! Being part of Team Search…. You will be part of friendly talented team of like-minded housekeepers. Hard-working individuals who go that extra mile will receive incentives and pay rises to say thank you. We want to know how you feel about working for us and our clients and will continually take feedback and listen to your thoughts… we want you to be happy! You will get opportunities to progress and pick up new skills. We believe that within housekeeping you are the engine room of the hotel, without you there would be no hotel! It requires hard work and a strong work ethic. Because of this we pay well above the local average with hourly rates of pay between £8 and £8.97 per hour. And finally….. Housekeeping Supervisor Needed - Manchester City Centre - £8.97 per hour
WANTED. PEOPLE PERSONS. Chill#96 is opening soon. And we're on the hunt for cool people to join our amazing team. We're looking for: Chill Bar and Coffee Shop Manager Food and Beverage Team Leader (Restaurant Team Leader) Baristas Mixologists Commis chefs Food & Beverage team members (waiter / waitress) IF YOU CAN LIGHT UP A ROOM AND INSPIRE PEOPLE AROUND YOU, SEND YOUR CV BY CLICKING THE APPLY LINK BELOW TODAY CHILL #96 ON PORTLAND STREET IS OPENING SOON, AND THIS NEW CAFÉ BAR IS PACKED WITH LOCAL FLAVOUR. IT'S THE PLACE TO STEP IN - THEN CHILL OUT. NOW WE'RE HUNTING FOR THE NEXT COOL RECRUITS TO JOIN OUR AMAZING TEAM IN MANCHESTER. You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
We are looking Night Porter/Receptionist to join our team at the Holiday Inn Bolton Centre. The hotel has 132 bedrooms, with extensive food & beverage offerings and busy conference and banqueting suites, including our unique offering of Cloisters Suite, a leisure club. Key Responsibilities: To carry out full security check throughout the night in order to ensure security of the premises and our guests are exact and any discrepancies to be reported immediately. To ensure all guests are offered full porterage services upon arrival and departure from the hotel. To be fully aware of all the hotel activities. To arrange transport for guests where required. To serve refreshments to guests. To strictly adhere to Health, Safety and Hygiene working practices in order to satisfy legislation. To be fully aware of all night time bomb threat and fire procedures laid down by the hotel. Consistently deliver Holiday Inn Brand Promises and superior customer service This is a temporary ongoing position paying £7.50 per hour. We offer a range of benefits including meals on duty, membership of leisure club and the opportunity to join a really great team that has exciting plans for the future. Please send CV and covering letter to . Please be aware only suitable applicants will be contacted.
Our Night Porters are vital in managing a smooth hotel operation in the early hours. You're the main point of contact for guests throughout the night so great systems knowledge, confidence and communication skills are key. You'll keep up our high service standards and guest safety around the clock. You will also need to be well organised so that you can get the best out of your team and conduct a clear handover at the end of your shift.MAIN PURPOSE OF JOB: - The supervision & security of the hotel between 11pm and 7am, to ensure delivery of the highest standards of product and service, a passionate approach to exceeding our customer's expectations and as a champion of our vision and values, promote a professional and positive image to all of our guests and contribute to the hotel's targets. - To manage the smooth running of the night audit procedures and reception back office, to ensure delivery of the highest standards of product and service, a passionate approach to exceeding our customers expectations and as a champion of our vision and values, promote a professional and positive image to all of our guests and contribute to the hotel's targets. GENERIC KEY ACCOUNTABILITIES: People - To take pride in everything I do. - To consistently deliver outstanding hospitality. - To anticipate and react to the needs of our guests. - To be an ambassador for the Macdonald Brand. - To take ownership for my personal develo
Restaurant opportunities in our Woodford Park Garden Centre Restaurant, Cheshire SK7 Notcutts is a family owned National Garden Centre chain. As part of our core values, we believe in Passion and Inspiration and Expertise. At Notcutts we value our employees. They are our single best asset. Since we founded our company in 1897, we’ve been lucky to have the very finest people on our team, making Notcutts a great place to work and a great place to shop. We are passionate about what we do and seek to provide our customers with inspiration from our knowledgeable and enthusiastic team. Notcutts restaurants are renowned for delivering exciting & tasty dishes & bakery from locally sourced produce, by its team of passionate chefs. We are currently looking for the following Restaurant & Café Front of House colleagues to work alongside our existing team in our Woodford Park Garden Centre Restaurant in Stockport, Cheshire. Café Assistant - 30 hours/4 days per week inc alternate weekends Must be Fully flexible Meets National Minimum / National Living Wage pay rates
Receptionist AC Hotel Manchester Salford Quays, 17, Trafford Road, Manchester, M5 3AW In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 19 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe.. Main Duties: The Receptionist role involves a range of duties including: delivering the highest levels of customer service to our guests at all times, checking guests in ensuring they are aware of all the hotel services, allocating their rooms upon arrival, checking guests out at the end of their stay in accordance with company procedures, processing charges for services and payments, liaising with Housekeeping for availability of clean rooms, dealing with all guest enquires during their stay which may include directions, car parking, areas of local interest, operating the switchboard & taking reservations as required, always maximising all opportunities to sell rooms at best possible rate, delivering brand values & standards. Key Personal Attributes To join the Valor team we need individuals who are caring and take pride in all that they do. Who are personable, reliable, inspirational, driven and enthusiastic by nature. Key Performance Behavioural Indicators The
Senior Host – Luxury Town House Hotel Didsbury House Hotel – Didsbury Would you like to be part of the Didsbury House Hotels Team ( M20 5LJ ) and Eclectic Hotels? Why Eclectic?Eclectic Hotels is an award winning hotel group with 4 luxury boutique hotels in Manchester and a Private Members Lounge “On the 7th” at Media City UK. Quality is what we are all about at Eclectic and that’s starting from our individually designed bedrooms containing original pieces of artwork to the Egyptian cotton linen. We believe that the customer truly comes first and that if we get every minor detail right then everything else will follow. We have built Eclectic around our culture of honesty, warmth, family and friends. With that in mind our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognised for your individual contribution then this is the company for you. Didsbury House features 27 bedrooms with residents bar and lounges all reflecting the hotels eclectic design and providing a chic urban retreat for both business and leisure guests wishing to enjoy a relaxed stay in Manchester. Responsibilities of the Senior Host include reception
Blue Arrow Manchester are looking for Bar/Cocktails and Waiting staff/Silver service. We currently dealing with multiple renowned and busy venues in Greater Manchester and have both flexible full-time & part-time hours available! What you will need: Previous experience in Bar, Cocktail preparation, Waiting on and silver service. Flexibility regarding shifts & location. Fit around your lifestyle Hard working & reliable. Confident Passion for delivering great customer service What we will offer you: Shifts at some of the most renowned businesses within Greater Manchester. Both day, evening and nights shifts are available. Holiday Pay. Competitive pay rates. CV enhancing skills If you meet the criteria above and would like to apply please press the button below and send across your CV! Or alternatively call Jake Payne or Ruth Davis on 0161 228 7542