Front Office Assistant Needed! Located just outside the city centre, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to plenty of activities. Set sail on a cruise from Southampton docks, take the family for a fun day out at Paultons Park or visit Marwell Zoo. We are just minutes from Southampton Airport and two large train stations, making getting around the city easy As part of our Front Office team, we are currently looking for an enthusiastic, experienced, positive and flexible Front Office Assistant. You will join the Front Office Department as a key member of the hotel team. You will be able to deliver high standards of services to all hotel guests and drive profit from the business focusing on quality. This position would suit someone who has a passion to work, is self-motivated and enjoys working with people. You are a flexible hands-on person who can work well within a team with fantastic inter-personal skills. You are motivated and excited to come to work every day with an ability to meet targets and work with your colleagues ensuring the success of the operation. As a Front Office Assistant you will: • have a proven ability in a customer service environment • demonstrate excellent verbal and written communication skills • enjoy working within a team • have strong organisat
Exciting opportunity for Front Office Supervisor! Located just outside the city centre, minutes from the M3 and M27 motorways, DoubleTree by Hilton Southampton offers easy access to plenty of activities. Set sail on a cruise from Southampton docks, take the family for a fun day out at Paultons Park or visit Marwell Zoo. We are just minutes from Southampton Airport and two large train stations, making getting around the city easy. This is an excellent opportunity for an enthusiastic, experienced, positive and flexible Front Office Supervisor to be part of the Front Office team at DoubleTree by Hilton Southampton. You will oversee Front Office operations to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. You will join a team of 15 in the Front Office Department as a key member of the hotel team. You will be able to deliver high standards of services to all hotel guests and drive profit from the business focusing on quality. This position would suit someone who has a passion to work, is self-motivated and enjoys working with people. You are a flexible hands-on person who can work well within a team with fantastic inter-personal skills. You are motivated and excited to come to work every day with an ability to meet targets and work with your colleagues ensuring the success of the operation. A Front Office Supervis
The Hilton at the Ageas Bowl is a fantastic new offering answering to a growing demand for upscale accommodation among both leisure and business travellers from within the UK and overseas. A hotel of choice for both the savvy business traveller who recognises and values true comfort, business convenience and assurance of quality and efficiency, as well as the leisure traveller who wants the combination of location, style and relaxation. We offer 171 Guest Rooms including 7 Suites and a Presidential Suite, the first eforea spa in the south UK and the largest hotel meeting facility in the region for up to 700 delegates. An ideal venue and location with direct access to Southampton Airport, Southampton Cruise terminal and other leisure attractions. The Solent Region has a broad range of activities available to our guests, the Hilton at the Ageas Bowl will be seen as the destination itself, offering true Hilton hospitality, whilst having the opportunity to watch domestic and international cricket. A great destination where guests can be themselves, hosting business meetings, sight seeing or just purely relaxing. The Ageas Bowl is the iconic home of Hampshire Cricket, located on the outskirts of Southampton. The world-class venue, defined by its contemporary architecture, is set in 150 acres of landscaped grounds and is serviced by excellent transpo
Harbour Hotels is a collection of prestigious hotels nestled in some of the most beautiful locations throughout the South of England. The new luxury Southampton Harbour Hotel and Spa at Ocean Village is due to open in October 2017.This 85 bedroom yacht-inspired hotel featuring an indulgent spa, award-winning Jetty restaurant concept and HarBar on the 6 th will bring 5-star luxury to the marina making it one of the most desirable locations in the UK. We have a superb opportunity for a Reception Manager to join the Team. As Reception Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. A minimum of 3 years’ Front Office experience is required at Supervisory level or higher, together with full knowledge of OPERA. Pre-opening experience would be a distinct advantage. This is a fantastic opportunity for a Reception Manager to join a team of leading professionals within a fast growing hospitality brand. Please reply with full covering letter and CV stating why you would like to be part o
Please reply with full covering letter and CV stating why you would like to be part of the Harbour Hotels brand. We have a superb opportunity for a Night Manager to join the Team. You will be responsible for looking after the hotel and guests throughout the night. You will need a good knowledge of reception ideally with Opera, able to run end of day reports and perform check in and check out processes. A sound knowledge of Health & Safety including Fire Safety is also required. This position would suit someone with previous hotel night experience, who is self-motivated, organised and has a passion for service excellence. Pre-opening experience would be a distinct advantage. With a focus on training and development, this is a fantastic opportunity for a Night Manager to enhance individual skills and knowledge and to be part of a team of leading professionals within a growing hospitality brand. Please apply with full covering letter and CV, stating your suitability for the role.
Novotel London Paddington. At Novotel London Paddington, we are looking for charismatic personalities! Our next front office team member will be a very guest oriented superstar with the ability to multi-skill and work well under pressure. Your duty is making sure our guests will have the most memorable stay. Flexibility is essential due to the nature of the industry! We would love to hear from you, please send your application today.. Anticipated Start Date: 01-07-2017
Front Office Associate (Nights) Our Front Office Associate (Nights) will be an enthusiastic and unique individual who will have experience in the 4* market preferably gained in London for at least 1 year. The ideal candidate is likely to be in an existing customer facing position with a track record. Dorsett Shepherds Bush, is a listed building with 317 rooms, 2 restaurants, a Spa, 3 meeting rooms and an executive lounge. The hotel opened its doors in June 2014 and over the last years gained the reputation of delivering excellent guest experiences in a beautiful hotel with comfortable and well-appointed rooms. The Front Office Associates (Nights) will be responsible for supporting the Assistant Front Office Managers and Front Office Manager. He/she will ensure we provide the best customer care to all our guests. You will be detailed orientated and will be part of the team to set and maintain standards. The role involves the following (however not limited to): · Ensure a high level of
At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title. Join us as a full time Guest Relations Team Leader for our Front Office Team. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who meets the below requirements and will be responsible for the following: As a Guest Relations Team Leader you will ensure that the highest standards of hospitality and welcome are demonstrated at all times on front desk. Some of the key responsibilities of the role arte for you to supervise the Lobby area on a daily basis ensuring consistent delivery of our key objectives in the Lobby. To deliver on ‘At Your Side – InterContinental Service Experience’ and ensuring that the Lobby team are doing so. To play a key role in creating a team orientated, professional, and learning working environment. In return for your hard work, you can look forward to a highly competitive salary and benefits package – including uniform, laundry, meals on duty, pension scheme and health cash plan to name a few. What’s more, because your career will be as unique as you are, we’ll give you all the tail
At Redefine|BDL Hotels we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do. The Exciting Opportunity The Front Office Manager contributes to Redefine|BDL Hotel’s goals and values by supporting the Operation Manager with managing the Front Office Team Where Will You Be Working? Sitting on the banks of the River Thames in the heart of Reading, the Crowne Plaza Reading provides a tranquil venue in an easily accessible location, with extensive facilities appealing to both the business and leisure traveller. Guests are treated as individuals, however long their stay, and can indulge in the hotels contemporary and spacious interiors, quality food and genuine personal service. Facilities include 122 bedrooms, 6 meeting rooms, revive Health Club and Spa, Riverside Restaurant. The Front Office Manager will lead a team of 13 colleagues, which includes Nights Team, Duty Managers and Reception Team. What Are We Looking For? We’re looking for an individual who has; Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk. Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback t
At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title. Join us as a full time Guest Relations Associate (Receptionist) for our Front Office Team. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who meets the below requirements and will be responsible for the following: As a Guest Relations Associate you will ensure that the highest standards of hospitality and welcome are demonstrated at all times on front desk. Your key responsibilities will include check in and check out, billing, messaging and guest relations. You will have a good knowledge of the hotel's facilities and services and will pass this information on to the guest whenever the possibility arises, in order to maximise hotel sales. In return for your hard work, you can look forward to a highly competitive salary and benefits package – including uniform, laundry, meals on duty, pension scheme and health cash plan to name a few. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
We are currently seeking Catering & Cleaning Assistants to work at Southampton General Hospital and be part of our team. We currently have 50 positions available 7 days a week for the following shift times: 7 am - 3.30 pm 5 pm - 10 pm 12-pm - 8 pm Weekends will be included as you will join our staff rota system. All applicants will require previous cleaning experience and immediate starts are available for the correct candidates All Candidates will require an enhanced DBS to be considered for the work or willing to apply for one Pay rates from £7.50 per hour
Receptionist, Hotel Du Vin Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin . Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. We create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.
Denham Grove, Uxbridge If you are looking to join a dedicated team within hospitality set in the peaceful countryside, yet with great accessibility to London - then look no further than Denham Grove in Buckinghamshire. This warm and welcoming 100 bedroomed hotel has an array of opportunities, whether it is supporting meetings and events, working in the kitchen, or front of house; there has never been a better time to join this friendly team. Night Porter What is the main purpose of the role? You’ll maintain an optimum and exceptional level of customer care and service to both internal and external customers, whilst staying fully conversant with the hotel, the company product and facilities. You’ll deal with guest comments and complaints in a constructive and empathetic manner, the objective being to resolve the complaint prior to departure. You’ll also carry out regular check / patrols around all areas of the building, taking appropriate action to ensure standards of cleanliness, safety and general appearance are maintained. The Ideal Candidate The ideal Night Porter will be passionate about delivering high levels of customer service, ensuring all health and safety and hotel standards are adhered to and have the drive, determination and commitment to make things happen. Candidates must have previous experience of working within a hotel or cruise ship environment with experience ga
ibis budget Southampton Centre. Delivers a wide range of guest services (welcome, reservation, arrival, departure etc) Provides a personal welcome for guests and creates a warm and friendly atmosphere He/she helps provide continual satisfaction for guests by ensuring top quality service in compliance with current standards and procedures Helps gain the loyalty of existing clientele Handles any guest complaints or problems to guest satisfaction In charge of invoicing and cash operations Checks cash levels and ensures that holdings are securely stored Is responsible for closure of hotel operations at the end of the day and complete end of day reporting May be required to check deliveries Helps ensure the technical maintenance of the hotel and keeps any equipment (s)he uses in good condition Ensures the safety of the people and property in the hotel. Anticipated Start Date: 01-07-2017 MUST BE ELIGIBLE TO WORK IN THE UNITED KINGDOM.
Events Coordinator Reporting to the Conference Planning Manager, you will assist the conference and events sales department to co-ordinate and maximise conference and event enquiries and bookings. Maintain regular contact with clients regarding enquiries for conferences and banquets by telephone, e-mail and in person. Build strong working relationships with your clients & effectively manage the diary to maximise revenue. You will also actively seek client feedback and sales leads wherever possible. To use our in-house system for all of your bookings, creating written confirmations & function sheets. Events Coordinator - Key Responsibilities and Duties Positively approach all sales opportunities in order to maximise sales and revenue by yielding the business in order to achieve the Hotel’s sales plan. Consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings. Produce statistical information Help host events during busy seasonal times. Liaise with external suppliers ensuring the
Full Time, Part time and Weekend Positions Available! This is an excellent opportunity for an enthusiastic, positive, flexible and passionate Housekeeping Assistant to be part of the fantastic Housekeeping team on a Casual basis with option to work flexible hours. The Housekeeping Assistant role involves a range of duties, including: ensuring hotel bedrooms and other allocated areas are cleaned and maintained to a high standard every day. Responsible for routine and periodic cleaning, as well as reporting wear and tear you will ensure areas are presented to the standard required so that all of our guests are delighted with their rooms. You will work as a member of the hotel team and deliver high standards of services to all hotel guests and take care and pride in all you do. This position would suit someone who has a passion to work, is self-motivated and enjoys working with people. You will: support the team with cleaning duties ensure a clean and safe working environment at all times Personal Requirements: Proven ability in a similar role Hospitality background preferred but not essential Proven ability of working within a team Good communication skills What will it be like to work for this brand? It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire sta
Blue Arrow are currently recruiting for Domestic cleaners to work in a busy hospital in Southampton. Your main duties will be to Clean the hospital Wards including: Mopping Floors Hoovering Sanitising Dusting Changing Bins Toilet Cleaning You will be required to work on different Wards depending on what is required. You must be able to work to time limits and ensure all Health and Safety procedures are followed at all times. You will need to complete a CRB (Criminal Record Check) for this role. Training is provided. Must be available for Full time hours and be able to travel early in the morning either by public transport or own car. If you are interested in this role please apply now by attaching a c.v. Thank You Blue Arrow are a Recruitment and Employment Agency.
We have an exciting opportunity as a Meeting and Events Coordinator on a full time permanent basis in our busy meeting and events sales office. As a Meeting & events Coordinator you will be responsible for recording and processing Meeting and Events enquiries that are made by phone, email or face to face both efficiently and accurately. You will also be responsible for converting enquiries into sales in order to maximise revenue and occupancy, and will be required to make speculative sales calls to new and lapsed customers to create new sales leads. You will have a good knowledge of the hotels facilities and services and will pass this information on to the guest whenever the possibility arises to maximise hotel sales. The successful candidate must be able to demonstrate that they can multi ask effectively, be enthusiastic and positive in their nature and have an excellent telephone manner. Ideally you will have previous experience of working in sales administration role ideally within a hotel environment. Previous experience of using a hotel booking system is advantageous but not essential.
KUPP - NEW RESTAURANT OPENING - SOUTHAMPTON WESTQUAY WATERMARK – RECRUITING FOR A NEW FLOCK! Front of House staff After our great success in Paddington & Exeter, KuPP is rolling into Southampton and we want you to work with us! An ambitious SUPERVISOR? A budding BARISTA? Or a wonderful WAITER? We’d love to hear from you! It would be great if you had previous hospitality experience, but not to worry if not! All you need is a ‘can-do’ attitude and we can teach you everything else! There are many front of house staff roles to choose from and we’re sure that you will find the one that suits you just right. We have the following full-time and part-time front of house staff positions available: Waiter & Waitress Bartender Barista Team Leader or Supervisor Front of House staff - And what is in it for you? Well, you will work in a fun, fast paced, friendly environment where we encourage you to bring your personality and sense of humour to work. Front of house staff benefits: Competitive salary Pension scheme Flexible hours
Event and Catering Staff The Package £6.70 - £7.50 per hour Weekly pay The Company Catering Services International are a Recruitment Agency with 9 Branches around the UK. Since our formation in 1989 our ethos has been simple – by embracing the concept of the ‘collarless agency’ we fulfil the needs of both clients and candidates alike. CSI takes pride in recruiting only Consultants with Hospitality experience, we believe this is a key factor in providing quality and building positive relationships all round. The Role You will be working Events, Weddings and Festivals for a range of Clients across the Hampshire area. Shifts will mainly be evenings and weekends, though there may be other opportunities available if interest is shown. Advantages: