Hotel Reception Supervisor St James’ Court a Taj Hotel and Taj 51 Buckingham Gate What does it take to be part of our Heritage? Would you like to come and work as a Hotel Reception Supervisor for an international brand that is world renowned for excellence, commitment to its employees and warmth and hospitality to its guests? Working for the Taj Group sets you aside from other leading hotel brands worldwide. We instil a concept called Tajness into the DNA of all of our employees through our brand values of Mutual Respect and Sincere care; this means not only that we are able to offer every single guest a unique experience during their stay with us, but also the happiness in the workplace that our associates deserves. St. James’ Court, A Taj Hotel, London is a quiet masterpiece , Taj 51 Buckingham Gate Suites & Residences is a 5 star including three restaurants, Michelin-starred Quilon, two bars, a state-of-the-art gym and wellness centre, Taj 51 Buckingham Gate provides the discerning luxury traveller with a suite experience that will make your stay in London genuinely special. Benefits for the Hotel Reception Supervisor Role Ten complimentary nights inc: breakfast worldwide in Taj Hotels (dependant on contract) 50% discount on F&B and SPA within hotels in the Taj Group 25% discount
Hotel Reception Manager for 4 star Luxury Hotels Urgently Required What's it all about? Are you an experienced Reception Manager or Supervisor to take on a new challenge in beautiful surroundings of the Warwickshire, Worcestershire & Staffordshire countryside? The ideal person will be very motivated and passionate about customer service and development of their team. You will be smart and presentable, confident and have outstanding customer service skills. What will you be doing? You will be responsible for a team of receptionists ensuring that all bedrooms are fully occupied as often as possible by driving your team to achieve 100% occupancy. You will pass your enthusiasm and experience over to your team to deliver the highest level of customer service at all times ensuring that Brand standards are achieved consistently. You will support your team with arrivals and departures, manage the daily operation of the front desk, check all floats and cash to ensure every shift is balanced. You will need to have a proven ability to show that you can manage the daily operation of the front desk, from arrival to departure, ensuring the team covering the different shifts, morning, noon and night ensure the handovers are completed by every reception team member. The ideal candidate: Will have a minimum of 2 years as a Reception Manager o
Hotel receptionist required in Leeds. Main duties are checking customers in and out,taking booking over the telephone,using front of desk hotel management software,dealing with customer requests and being versatile when the hotel is quite to do other aspects of hotel work. Hours and days are from Tuesday-Sunday 13.00 until 21.00. Ideal candidate will have reception experience and live in and around the Leeds area.
NOTTINGHAM PLACE HOTEL LONDON | 37 NOTTINGHAM PLACE | LONDON | W1U 5LT | SMALL BOUTIQUE HOTEL conveniently located at the heart of Central London is looking for a full time HOTEL RECEPTIONIST for an immediate start . Hotel reception experience is essential. You must have previous experience in a hotel reception and reservation role. Knowledge of Opera PMS would be an advantage. To carry out all necessary operations when guests arrive and depart. Respond to a wide range of guest requests and promote hotel facilities. Manage invoicing payments and cash operations. Team player. Guest oriented and service minded. Good interpersonal skills. Sales oriented. Ability to listen and anticipate. Diplomacy and self-control. Well organised. We look forward to hearing from you!
A leading hotel based in the New Forest is seeking a polished and professional Hotel Receptionist to join their busy Front of House team. This role is a full time role, working 40 hour a week and a mix of early and late shifts (up to 9pm) working 5 out of 7 days including weekends. This is a very busy and varied position and duties will include meeting and greeting guests, checking in and checking out guests, answering a busy switchboard, taking reservation enquiries, plus dealing with a variety of requests from guests and other ad hoc duties. The successful candidate will have previous Hotel Reception experience, be highly professional and possess first class communication skills. If you have the right experience and are looking to working for this leading luxury hotel then please contact Hiley Elite Recruitment
Amazing opportunity for Hotel Receptionist! Our client is looking for an experienced front desk person with a proven track record within a 3 or 4 star hotel for busy 4* hotel based in Central London. We are looking for candidates with previous hotel reception experience and knowledge of the Fidelio/Opera software package. You will be the first point of contact for all members on the Reception desk, dealing with all situations in a courteous and professional manner. Providing a professional and friendly service, to all members, guests and visitors. This role is based on working 5 days out of 7 on a rota basis and will include weekends and bank holidays. The shift pattern involves working between 7.00am-3.00pm or 3.00om - 11.00pm. If you have the necessary experience and are interested in hotel please send me your CV!
A fantastic opportunity for an experienced Day and Evening Hotel Receptionist to start working for a modern, established 4* Hotel a s a Senior Receptionist. The position is of full time hours ( approximately 40 per week ). This position is the ideal position for someone who already works as a hotel receptionist and wishes to move up to the next level. The main responsibilities will be: Being the main supporting role for the Front Office Manager and assisting them with their duties (as and when required) while also undertaking the main responsibility of working on the hotel reception desk. Being a strong member of the reception team who will be able to train new starters and also be a support to your fellow colleagues. Constantly seek to achieve the highest levels of customer satisfaction. Checking guests in and out Dealing with guest inquiries and resolving customer complaints Ability to problem solve various situations Balancing and banking your shift Operating the switchboard Liaising with all departments on a day to day basis Taking room reservations and ensuring all administrati
The Hotel … Carden Park Hotel is the very definition of luxury and comfort for both business and leisure guests visiting the Cheshire area. Guest’s can enjoy our sumptuous guest bedrooms and suites, many of which overlook the wonderful scenery that Carden Park as to offer with views over two golf courses, the Cheshire landscape and surrounding Welsh hills beyond. Golf is available on a choice of The Nicklaus or Cheshire Courses and the Carden Park Leisure and Spa offer’s a selection of over 40 spa treatments and spa days to melt any stresses melt away. We have two award winning restaurants, Redmond’s Restaurant where guests can experience a delicious menu with dishes made with locally sourced ingredients. The Vines takes it’s inspiration from our onsite vineyard for a more relaxed dining experience. For a quick snack the Carden Library or Morgan’s Lounge Bar is the perfect venue for the ultimate afternoon tea or speciality coffee with the day’s newspaper. The Future … We have almost completed refurbishing our guest bedrooms and suites to the highest standards to ensure our guests every need is met and catered for.We continue to improve our guest offering m
As a Hotel Receptionist you will be responsible for offering a welcoming and seamless check-in and escort to the guest's room, and a personalised farewell. The Receptionist will deal with any guest queries, and you will ensure that all guest requests and instructions are planned and carried out. Receptionists are also responsible for basic accounting for guests, and you will handle cash and foreign currency exchange. As a part of your daily tasks you will also be required to take and amend reservations, and offer the hotel's services to ensure that the hotel maximises revenue at every opportunity. As this role will also entail some switchboard responsibilities, a confident telephone manner and the ability to deliver service excellence when not face-to-face with our guests is essential. You will be an exceptional team player, have excellent interpersonal skills and be a confident and natural communicator. You are a highly-motivated individual with previous hotel reception experience within a similar environment and be familiar with computerised front office systems. Benefits 28 Holidays including Bank & Public Holidays, per holiday year Special colleague room rate across our 11 luxury hotels Discounts on our destination Restaurants & Bars Discounts on our Spa Treatments & Products Public Transport Season ticket loan Laundry of uniform Exciting range of learning and development programmes Opportunitie
Fantastic opportunity for an experienced Day and Evening Receptionist to start working for Mercure London Paddington hotel acquired by London Town Group. The position is of full time hours ( approximately 40 per week or part time shifts also available ). As a team member your duties will include: · Constantly seek to achieve the highest levels of customer satisfaction. · Checking guests in and out . · Dealing with guest inquiries and resolving customer complaints . · Ability to problem solve various situations . · Balancing and banking your shift . · Operating the switchboard . · Liaising with all departments on a day to day basis . · Taking room reservations . · Undertaking a high volume of administrative duties.
Fantastic opportunity for an experienced Day and Evening Receptionist to start working for Sheffield Metropolitan hotel recently acquired by London Town Group. The position is of full time hours ( approximately 40 per week or part time shifts also available ). As a team member your duties will include: · Constantly seek to achieve the highest levels of customer satisfaction. · Checking guests in and out . · Dealing with guest inquiries and resolving customer complaints . · Ability to problem solve various situations . · Balancing and banking your shift . · Operating the switchboard . · Liaising with all departments on a day to day basis . · Taking room reservations . · Undertaking a high volume of administrative d
The Allerton Court Hotel is now recruiting for a Hotel Receptionist. Full Time Hours are 40 per week worked on a 5 out of 7 basis. Part Time will be days out of 7 as agreed. There is no set working pattern and shifts will vary, this is definitely not a 9 to 5 job. Duties involve welcoming and checking in guests upon their arrival at the hotel and offering an excellent standard of hospitality throughout their stay; Taking payments upon departure and helping with onward travel arrangements where requested; Being the first point of contact for any questions or queries guests may have; Answering the telephone; Doing basic administration; Taking reservations; and all other duties that you may expect in a busy hotel reception. Applicants should be personable; well presented; have a good general education; be fluent in English both written and spoken; be IT literate and numerate. A background or experience in a customer service related role would also be of benefit along with the ability to work totally flexible hours. To apply send your CV to the address provided or come into the hotel and collect an application form. Due to the level of expected applications only short listed applicants will be contacted. If you have not had a response to your application within 14 days then you must assume that yo are unsuccessful. No Agencies
Our Hotel client requires an experienced Hotel Receptionist to start IMMEDIATELY for an ongoing placement (approx.1 month) to join their friendly Font office team Aprrox. 24 h/w No live-in accommodation , so ideally someone local or a car driver Duties and Skills required for the Reception role: Taking reservations via the phone, email or directly Ensuring all details are accurately in-putted into the system Checking guests in and out of the hotel Balancing and Banking Switchboard Operator Dealing with guest enquiries and resolving any complaints Liaising with all departments on a day to day basis MUST have Opera experience Competitive salary (D.O.E.) If you are immediately available with the relevant Hotel Reception experience and have no prior commitment or notice to be given please send your CV today! We value all applications, however due to the volume of response we are currently receiving, we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agen
Our Hotel client requires an experienced Hotel Receptionist to start immediately , to join their front office team to cover absences and holidays for up to 1 month Duties and Skills required for the Night Porter/Auditor role: Ideally have Brilliant PMS or previous IHG experience would be advantageous but training can be given Checking guests in and out of the hotel Switchboard Operator Taking room reservations General Assistant duties Posting, balancing and banking Flexibility is a MUST as the cover will include weekdays and weekends with AM/PM shifts If you are immediately available with the relevant Hotel Reception experience and have no prior commitment or notice to be given please send your CV today We value all applications, however due to the volume of response we are currently receiving, we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK . As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
Our Hotel client is located in stunning Guernsey and they are now looking for an experienced full time Hotel Receptionist to join their front office team Duties: Delivering excellent customer service Answering the telephone Dealing with guest queries and resolving any complaints Cash Handling, completing audit procedures Checking guests in and out Taking room reservations Liaise with other departments ensuring full communication and information is passed on Requirements Be computer literate, experience of Roomaster would be advantageous MUST have previous hotel Reception experience Excellent understanding of spoken & written English Excellent attitude to customer service In return our client can provide Live-in accommodation at £170 pcm (Single room/own shower) with full board If interested and experienced please send your CV today We value all applications, however due to the volume of response we are currently receiving; we are only able to contact candidates whose skills and experience closely match the requirements of our clients
Our Hotel client requires an experienced Hotel Receptionist to start next week to join their Front Office team and the hotel can provide accommodation if needed but PLEASE NOTE the right person MUST have experience of Opera Duties and Skills required for the Reception role: Taking reservations via the phone, email or directly Ensuring all details are accurately in-putted into the system MUST HAVE OPERA PMS Checking guests in and out of the hotel Balancing and Banking Switchboard Operator Dealing with guest enquiries and resolving any complaints Liaising with all departments on a day to day basis If you are immediately available with the relevant Hotel Reception experience and have no prior commitment or notice to be given please send your CV today We value all applications, however due to the volume of response we are currently receiving, we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK . As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
This 87 bedroom upscale and full-service hotel boasts a central location in Liverpool city centre. The Grade II-listed building, which was formerly the Municipal Annexe on the corner of Sir Thomas and Dale Street, will be unique to the city. It offers unrivalled grandeur from when it was first constructed in 1865 and will retain its architecturally significant features. The hotel features opulent bedrooms, a luxurious spa, swimming pool and relaxation zone, as well as a restaurant, residents’ lounge and a bar. In addition, it will offer extensive conference and meeting facilities. It can also cater for bespoke weddings and will offer a number of packages. As Receptionists, you will report directly to the Front of House Manager and will assist/support in all responsibilities that form your role within the Hotel Reception. You will ensure that there is a high standard of CARE, driving efficiency, passion and professionalism in your delivery of excellent customer service. The successful candidates will need to have proven experience as a Reception Shift Leader/Receptionist within Hotels only, preferable within the Hilton Brand. Key Task will involve the following: <p style="text-align: ju
Hotel receptionist We are looking for a dedicated and enthusiastic individual to join our team as a Front Office Team Member We are a busy 4 star hotel in Bayswater. With 70 Bedrooms we offer guests personal caring service that complements our great value Boutique hotel As a front Office team member , you be responsible for giving our guest a great stay, from your warm welcome, advice on how best to enjoy London, through to a smooth and stress free departure. The successful applicant will be an energetic person who speaks fluent English and is able to relate to all sorts of people. The duties involved will include · Welcoming and fare welling all guests · Processing reservations · Dealing with guest enquiries and providing local information · Adjusting the rates and availability to maximise revenue. The role will offer the right candidate the opportunity permanent full time work. The successful applicant will have worked in related areas in the past. We wil
Do you have a passion for customer service and want to work in a fast paced fun environment? We could have the role for you! We are currently looking to recruit a hotel receptionist to join the team at the Holiday Inn London Gatwick Airport. The role is 33 hours per week and will involve evening, weekend and occasional night work on a rota basis. The front desk is the focal point of our guests experience being the first impression on arrival and the last impression upon departure. As a hotel receptionist you will check guests into their rooms, fulfill their requests and manage their queries, you will answer the hotel switchboard and divert calls as required. You will prepare guest accounts and take payment upon departure. The successful candidate will be able to demonstrate that they can multi task effectively, be enthusiastic in their nature and that they are self motivated. The successful candidate will have previous experience of a customer service role and be able to use a computer to a competent level. Previous experience of a hotel PMS system would be an advantage. In return we offer, 28 days holiday, free meals on duty and access to hotel discounts worldwide.
Hotel Receptionist Celebrating over 25 years of experience, Bartle Hall Hotel is locally renowned as one of the Northwest’s premiere Luxury Hotel and Wedding Venues. Family owned and run, Bartle Hall Hotel welcomes its guests warmly and you cannot fail to feel the immediate comforts of the elegantly furnished surrounding. Due to an internal promotion we are now looking to recruit an experienced Hotel Receptionist. To provide all guests with a level of service that exceeds their expectation and offers the highest level of hospitality. Operational duties will include: Greet and welcome the guests at the hotel and respond to all incoming telephone enquiries and email enquiries Managing the Events Co-ordinators diary Register the guests and take payment from their accommodation – preparing invoices To attain the highest level of professionalism in terms of product knowledge, appearance and customer care. Responsible for the security and safety of guests in house and ensuring they are aware of fire safety instructions Using Reservation Management Software General Admin