ARE YOU LOOKING FOR A CAREER IN ONE OF THE UK'S LEADING HOSPITALITY COMPANIES? On our Retail Graduate Scheme, within just two years you could be running your own business in one of our market-leading brands! We are looking for driven and passionate graduates ideally with retail or hospitality experience to become one of our future star managers. With around 1,700 businesses and 14 well-loved brands in towns and cities across the UK; if you’re looking for a career in hospitality and dream of becoming a General Manager of your own pub, bar or restaurant then we’d love to hear from you. From traditional pubs to city centre bars - we’re confident that we have a role you’ll love! You will drive your own progression over a period of 18 – 24 months; gaining the leadership skills needed to manage a team and run a business through the following: * On the Job Learning * Technical training * Soft skill development * Off Job Development workshops * Networking opportunities What we'll offer you… * Join M&B as an Assistant Manager of one of our businesses * A flexible start date in a brand and location to suit you * 33% employee discount all of our business * High Street shopping discounts – saving you money! * Bonus potential of up to £1,500 per year * Formal support network * Private healthcare * Caree
Company Information: Our client is an Award-Winning Boutique Hotel and Restaurant located in an upmarket town close to Bournemouth and Southampton. The operation also consists of a busy destination led food operation which is popular with the local clientele. The hotel is also popular choice for weddings and functions making this a very diverse business and a key market segment they are looking to expand upon for the future. Job description: The role of Wedding and Events Sales Manager will involve dealing with potential clients face to face and over the telephone and will include arranging show rounds and site visits which must be conducted in a professional manner at all times. You will be responsible for managing the administration process from the initial enquiry through to the conference or event on the day; this will include managing the negotiation and contractual agreements. You will also be one of the main contacts for the event on the day and prior to the event to ensure all the necessary information is collated correctly and distributed to the relevant departments in the hotel.
Harbour Hotels is a collection of prestigious hotels nestled in some of the most beautiful locations throughout the South of England. The new luxury Southampton Harbour Hotel and Spa at Ocean Village is due to open in October 2017.This 85 bedroom yacht-inspired hotel featuring an indulgent spa, award-winning Jetty restaurant concept and HarBar on the 6th will bring 5-star luxury to the marina making it one of the most desirable locations in the UK. We are seeking an exceptional Sales & Events Coordinator to maximise sales and revenue for the venue and accommodation, ensuring the smooth operation and organisation of weddings and events to the highest level of service from enquiry to planning, through to assisting with delivery. As Sales & Events Coordinator, previous experience within a wedding and events background is essential together with a keen eye for detail, immaculate presentation, friendly welcoming personality and a passion for exceeding guest expectations. With a focus on training and development, this is a fantastic opportunity for a Sales & Events Coordinator to enhance individual skills and knowledge and to be part of a team of leading professionals within a growing hospitality brand. <p style="text-align: justify
Harbour Hotels is a collection of prestigious hotels nestled in some of the most beautiful locations throughout the South of England. The new luxury Southampton Harbour Hotel and Spa at Ocean Village is due to open in October 2017.This 85 bedroom yacht-inspired hotel featuring an indulgent spa, award-winning Jetty restaurant concept and HarBar on the 6th will bring 5-star luxury to the marina making it one of the most desirable locations in the UK. We are seeking a dynamic Sales & Events Manager to maximise sales and revenue for the venue and accommodation, ensuring the smooth operation and organisation of functions and events to the highest level of service from enquiry to planning, through to assisting with delivery. As Sales & Events Manager, you will have a proven track record in functions and events proactive sales in a hotel environment, with a passion and drive to take the business forward. You will need to be an effective communicator with a warm and welcoming personality, have exceptional attention to detail, an immaculate presentation and a passion for exceeding guest expectations. We are looking for a strong individual to manage and support the team to achieve financial targets. With a focus on training and development, this is a
Winchester Cathedral is the heart of one the UK’s most loved cities and known for a place of worship, history and culture along with one of the most successful Christmas markets in the country. Having invested significantly in their event space, the Cathedral has several beautiful, unique areas to hold varied event types. However, these remain somewhat of a hidden gem, with significant potential for growth. Given the beauty and uniqueness of the venue, we see weddings as a major focus area and as such, we are seeking an event sales person with demonstrable success in this sector. This role will suit someone with a passion for events, a creative mind and a structured approach to growing revenue across key sectors: wedding, corporate, social and community, while retaining a sensitivity to the core function of the Cathedral itself. The ideal candidate will be a self-starter and have a real drive to make their own mark in this fantastic job. Reporting into the General Manager, there will also be dotted lines into the Cathedral’s key personnel and excellent communication skills on a variety of levels will be a prerequisite for success. Core responsibilities
Key Purpose: The main function for this role is to ensure all function details and requirements are fully completed to the customer’s satisfaction and clearly communicated to the Operations team and to maximise the revenue capture concerning the selling of all conferences & events. This is a full time role, working 40 hours a week. Shifts include weekends and late nights revolving around the business needs. Key Task and Responsibilities People Build productive working relationships with guests and colleagues through maintaining a high profile within the workplace Ensure clear and accurate communication between departments to allow all requests to be met on time and to the expected standard. Assist in maintaining the cleanliness of the department. Ensuring that the Customer experience is truly engaging throughout each and every interaction throughout their stay Wear the appropriate clothing including uniform for the role and maintain a high standard of personal grooming To ensure all booking information is recorded accurately and
We are looking for a talented and experienced BDM in Hospitality that can lead the sales team and help drive sales. We need someone with experience in Hospitality Management who can inspire and motivate a team yet retain a hands-on approach, building on recent successes to consistently deliver the highest standards of customer service, conversion and successful delivery of a wide range of events. The role requires someone who is commercially minded with the ability to demonstrate a track record of developing efficient and cost effective processes and who has first class communication skills and a keen eye for detail. Responsibilities & Requirements · Ensure that all hospitality services are delivered to the highest standard · Confidently manage a small team of direct reports · Must enjoy being hands on and customer facing · Organise and coordinate a high volume and a wide variety of events
Position purpose: To fully support the Sales team with all sales and marketing activities and maintain the hotels online profile. Major/Key Responsibilities: Online Content & E-Commerce: · Actively manage and update hotel content on Brand.com and other third party websites for all hotels and Marco Pierre White · Social Media – Create social media strategy across all hotels and F&B outlets to ensure all platforms are engaging and up to date with relevant content. · Research and identify new contacts, develop sales leads, via telephone sales, market research, in-house sales, direct mail, cold calling etc., and respond to sales opportunities in order to maximise revenue. Generate and develop sales leads and contact potential clients to build business relationships. · Pro-actively source and report competitors and hotels industry information that will assist in long and short term planning.
We are currently seeking a strong candidate to join our team here at the Botleigh Grange Hotel, Hampshire. The candidate will ultimately be responsible for the smooth running of all the food and beverage outlets, including the hotel restaurant and bar, extensive conference and banqueting facilities. Previous experience in running large events, including weddings would be advantageous. Duties also include maintaining stock for all liquor outlets and front of house dry stores, staff supervision, mentoring/training for over 25 staff and daily liaison with the kitchen team. Will also be proactively involved in the upselling for the bar and restaurant and be involved in the training for staff in this area. Will also be involved in the development and evolvement of the menus for all aspects of the hotel. Experience in a similar role within the hotel or catering industry is essential. Competitive salary plus gratuities applies.
Mercure Winchester Wessex Hotel. Job Title: Events and Sales Co-ordinator Job Purpose: To promptly handle all event enquiries, ensuring prompt conversion to confirmed bookings whilst maximizing the revenue for all space on hold. Ensure that throughout your own work and team contribution that your monthly budgets are achieved. To fully understand and perform job duties and responsibilities as well as personal competencies as described below, working with your team to deliver outstanding customer service. To provide a professional and efficient complete wedding service, including enquiry handling, initial and subsequent wedding show-rounds and driving booking conversion. Establishing a close rapport with each Bride and Groom to ensure the service we deliver exceeds their expectations. To deliver and exceed hotels annual wedding financial targets Job Requirements: Ability to build and maintain strong relationships Previous experience in similar role Effective communication, negotiation and administrative skills Strong competency in using Microsoft Office, Experience with Opera would be an advantage Adaptable to meet all guests needs Understanding of MICE functionalities preferred, room layouts, packages etc. Capable to manage own time and work load. Main Duties: Ensuring all telephone, personal and written enquiries are deal with promptly (within 8 working hours), in a friendly and professional manner in line with the
Assistant Manager As a company, we pride ourselves on our commitment to develop, attract and keep the best managers in the industry, and with the planned expansion and number of new restaurant openings taking place year on year, the potential to grow within the business is limitless. A large number of General Managers within Wildwood progressed internally from an Assistant Manager role. If you are a career driven Assistant Manager wanting to progress your career further and reach your full potential within the industry, this may be the role for you! Who we are We opened the first Wildwood in 2008 and we have gone from strength to strength ever since. We believe in keeping it simple, focussing on great food, exceptional service and spectacular sites, it seems to be working as we have now grown to over 50 restaurants and we are planning to open around 20 sites in the next 12 months. If you are a talented assistant manager and share our passion for creating fantastic guest experiences we need to speak further. We’re looking for an assistant manager who: · Is warm, friendly and a natural with customers · Has at least one year in a management capacity withi
An exciting opportunity has arisen for a Special Events Coordinator to join the sales office team at the Macdonald Elmers Court Hotel & Resort. As the Special Events Executive, you will maximise function space, occupancy and revenue and will sell all hotel facilities, working towards achieving hotel targets and budgets. As a key member of the sales team you will handle a range of enquiries from potential customers, carry out show rounds and provide the continuity of service that our clients expect. The ideal candidate will have high attention to detail and accuracy, strong communication skills both verbally on the telephone and in person, team player and be very enthusiastic, hardworking and keen to learn and develop. Responsibilities will also include: Answer any booking enquiries relating to conference/banqueting, weddings and accommodation to Macdonald core standard Maximise meeting room occupancy and hotel revenue To coordinate confirmed business with particular attention to detail To coordinate reservations including bedroom blocks Production of weekly function sheets Carry out show rounds of the hotel to potential clients in a professional manner Handle complaints in a professional manner To have a proactive approach to selling function rooms Welcome guests on the day Opera trained would be ideal A
Role Title: Leisure Sales Manager Responsible for: Sales Hosts Reporting to: Leisure Club Manager Purpose of the Role: Your role is to deliver membership sales to agreed targets, sharing how good these facilities are with prospective new members and signing them up to a new way of life. You and this small team maximise leisure membership through effective lead generation and selling techniques, providing information as required and conduct confident and informed 121 sales tours. You and your team will be the first and last point of contact for our Leisure Members and guests so your role is to ensure our Leisure Reception is hosted and our guests are welcomed warmly and efficiently You achieve this by leading others to really deliver, providing high standards of service that reflect the individual needs of our members and prospective members – explaining the extensive features and benefits of joining our Leisure Cl
Assistant General Manager - Bill's Restaurants – Southampton As an award-winning restaurant, we serve great food from breakfast right through till supper without stopping. Inside and out, upstairs and down, from bustling mornings to cosy, candlelit dinners, we are busy all day. At Bill’s you can expect a warm welcome, great service and fantastic, freshly prepared dishes. Here at Bill’s we are currently looking for an outstanding Assistant General Manager to complete our dynamic team in Southampton..... It is essential that you have previous General or Deputy management experience in a volume driven restaurant environment. You are instinctively service inspired and don’t compromise for an easy life, always striving to encourage the highest standards in others. You’ve run shifts in a busy, high turnover restaurant with enthusiasm, coaching and motivating staff and adapting to the varied demands of each day. You’re a positive ambassador, hungry for a challenge and keen to make a real difference within one of the UK’s most exciting restaurant concepts. As a manager at Bill’s Restaurants you’ll always be part of a strong team – but you’re also a leader. In return we provide fantastic training with a structured Career Development Programme allowing you to excel in your role and progress within the company. With other benefits including Extra Shift Pay , Company Discount
Assistant Manager – Southampton – Leisure & Gaming brand - £23,000 + Bonus My client has a number of fantastic vacancies within its well established Leisure industry business. With over 140 clubs across the UK the company offers excellent career progression and development into the role with great training. Assistant Managers Salary: £23,000 Location: Southampton The Role Responsible for the day to day running of the site with a Hospitality/F&B focus Accountable for driving business performance and making sure the customers are happy with their experience every time they come Provide excellent customer service and inspire the team to do the same Fully operational and ‘hands on’ position Vibrant managers with a proven track record in leading or supervising a customer facing team within a fast-paced hospitality, retail or leisure business to join our talent pool Recruiting, training, coaching and developing a team who will deliver exceptional customer service and a great memorable customer experience Devising, implementing and monitoring sales activities in order to achieve both gross and net % sales targets. We are looking for talented individuals that are full of personality, spark and charm! People that genuinely enjoy working with
The Ark Conference Centre in Basingstoke, Hampshire provides a stunning new experience for conferences, training events, seminars, breakfast meetings, AGM's and product launches, in addition to dinners, parties and celebrations. We wish to recruit an experienced Conference & Events Sales & Marketing Manager to manage all aspects of the sales & marketing functions. You will need good customer service skills, have a confident outgoing personality plus the ability to use own initiative. Main functions of the job are: - Market Conference Centre and generate new business - Respond to enquiries and assist clients with planning their events - Maximise repeat business by building good customer relationships - Deliver sales targets - Manage Ark website and social media Key attributes are: - Excellent communication and customer service skills - Good organisational skills - The ability to keep calm under pressure - Proactive and self motivated Your normal hours of work excluding lunch breaks will be 40 hours per week. However you will be required to work the hours necessary to carry out the duties and responsibilities of your position, therefore some flexibility in your hours of work are essential during busy periods and emergencies. If you have the experie
Receptionist at New Place Hotel New Place is a Grade I listed manor house, set between Portsmouth and Southampton. We currently have a fantastic opportunity for a full time Receptionist. This busy hotel requires a dynamic, well-motivated individual to become part of our Reception Team. Previous experience is desirable, however not essential as on the job training will be provided. The position will involve welcoming customers to the venue, as well as operating our switchboard and taking reservations, and therefore customer service skills are essential. Hours will be varied, with 5 working days and 2 days off, including some weekends with various shifts starting from 7:00am until 3pm and 2.30pm until 10:30pm. Benefits included for a Receptionist: Family & Friends discounts across the Group Meals on duty Free use of the Leisure facilities Uniform provided. 28 days holiday including bank holidays We are looking for someone with a great personality to share their passion for the hospitality industry in delivering service with a smil
Company Information: Our client is a corporate and expanding hotel group who offer excellent training and career progression which is available with this role. The hotel is a very busy corporate led hotel during the week with a strong leisure weekend trade. They are currently recruiting for an on property based Sales Manager to join the sales team and focus on the local Corporate clients. Job description: As Sales Manager your primary focus will be new business generation for this hotel and cross sell to other hotels within the group this will be a mixture of new business and existing accounts. You will be targeted on 10 face to face on property appointments per week as well as room revenue generation. The role will also be involved in marketing and promotional activity for the entire operation and through the yearly calendar of events. You will also be expected to be capable of building positive client relationships and ensure these are maintained fully to capture further revenue generation opportunities and sales leads. Ideal
This is a fantastic opportunity for a talented individual to join our Reservations department as a Reservations Team Member. As Reservations Team Member, you will be responsible for handling bedroom reservations made by phone, fax and e-mail. Your responsibilities will include:- Converting bedroom accommodation enquiries into confirmed bookings Recording and processing bookings, cancellations and amendments via phone, email and fax Managing bookings that failed to arrive Being attentive to guests, fulfilling their requests and anticipating their needs Communicating special requirements to other departments Promoting and selling the hotel facilities Maintaining a high level of product and service knowledge Adhering to the hotel selling strategy Preparing reports using the Opera reservation system and data entry using other computer software such as Word and Excel The successful applicant would be customer focused with excellent communication, organisational and IT skills. You should be able to prioritise your workload, have a passion for driving results and be self-motivated. Experience in hotel reservations and Opera systems would be an advantage. You must be eligible to work in the UK. BENEFITS PACKAGE INCLUDES:- Free Uniform Free Meals on Duty Free Use of Health Club and Discounted Beauty Treatments Free Car Parking 28 D
JurysInns Group Ltdis one of the fastest-growing hotel groups in Europe, with 37 property locations in the UK, Ireland and Europe with more to come... Jurys Inn We are looking for enthusiastic, genuine, friendly people who strive to exceed expectations and deliver excellence in everything that they do. We have an opportunity for you to join our Management Team as Sales Manager Jurys Inn Southampton is the city's largest hotel with 270 newly refurbished bedrooms. In an exciting time for the property, with an entire ground floor refurbishment due to be completed by the close of the year, you will be a key player in driving the business forward. Your role will be to actively promote and sell the brand and services, maximise revenue and achieve sales targets while managing key accounts. The role also involves generating a demand and subsequently a pipeline of accounts for the hotel, building and developing strong relationships, managing new client accounts, revenue generation, along with local PR and marketing. In this fast paced environment, we are looking for someone who is energetic, determined with a positive can do attitude. Previous experience in a similar role within the industry is a must. If you are flexible, well organised, possess excellent communication skills, can work on your own initiative as well as motivating others, have a gen