Membership Manager for EXPANDING Luxury Business Club Collection up to £37,000 basic plus package THE COMPANY Exclusive London Members Club brand Expanding and growing portfolio State of the art meeting spaces Luxurious business lounges 4 additional sites being opened in 2017/2018 Professional and creative environment Clients - Business leaders and Entrepreneurs THE ROLE We are looking for a dedicated Membership Manager who can proactively market and sell membership sales activity across all categories and all club locations. Exceeding client’s expectations through delivery of exceptional service is a must. As an Ambassador for the business, you will represent the brand and company both internally and externally. This is a key role for the business where you will work closely with the CEO/Founder, Commercial Director and other members of the team to grow membership, revenues/profitability, ensuring continued market representation to achieve the club’s vision. IDEAL CANDIDATE Membership Sales/Sales experience in a similar high-profile London venue Proven track record converting enquiries to confirmed sales High standards, great attention to detail and a positive can-do attitude Great guest focus, able to exceed client’s expectati
Membership Sales Executive Home House represents a truly unique experience in the concept of private member’s clubs. All that you would expect in terms of luxury, service and privacy are the Club’s cherished hallmarks. Located across three Georgian town houses, Home House Private Member’s Club offers its affiliates the dramatic fusion of the old and the new. With 2 signature restaurants, extensive drawing rooms and a range of bars throughout the club – the Food and Beverage offering is second to none. Home House is unique, bringing together people from all cultures in a vibrant melting pot, where members come to the House to meet friends, do business and relax. The House offers members a community; a hub from which to base both their social and professional lives. Currently we are recruiting for dynamic people to join Home House. We are looking for a Membership Sales Executive to join our superb Sales team! Ideally, our new colleague will have a minimum of 2 years’ experience in a hotel, restaurant or similar luxury environment. Strong selling skills are a must along with the drive and passion to work in a busy and vibrant environment. We are looking for: A super-sociable and engaging individual A genuine interest in working within an eclectic membership community, building long-term relationships A warm an
Membership Sales Manager - Exclusive Club - The City - 35K OTE THE COMPANY Exclusive Private Members Club High profile members Multiple food & Beverage outlets Meeting spaces Well known location THE ROLE I currently have the pleasure of recruiting for a Membership Sales Manager for an exclusive private members club in London. The role will be focused on growing their existing memberships while also maintaining the current members as well. Our clients are looking for the ideal candidate that will not only be the face of the business but also be the go to person for the members. You will be working closely with the Director and GM of the business to ensure that the memberships grow at the desired rates along with the other members of the team. This will be working towards achieving the clubs vision for the next few years. The club is a great mix of modern and traditional, with a strong history behind its origins. They are proud of their product and the sanctuary it provides its members. IDEAL CANDIDATE Membership Sales/Sales experience in a similar members club environment. a background from leisure membership or industries like real estate or brokerage backgrounds would be considered. Proven track record converting enquiries to confirmed sales
Head of Corporate Sales at The Ned How The Ned Happened Taking over the City’s disused Midland Bank Building, Soho House & Co. and New York’s Sydell Group have collaborated to restore the beautiful Grade I listed building. Hosting 9 restaurants, bars, a member’s club, Barber & Parlour, Ned’s Club Active & Relax, two swimming pools, along with six dedicated event spaces. Friendliness, efficiency and a ‘can-do’ attitude are what people should come to expect when they visit us and our success will depend on your willingness to go that extra mile. We’re building a great team, and everyone will have the opportunity to learn and grow their skills. Private Parties and Events The Ned has six Grade I-listed meeting rooms and two outdoor terraces available for members to hire on the historic and fully-restored sixth floor. The sixth-floor hosts many of our monthly members’ events, which range from talks and workshops to live performances and dinners. The Role Responsible for driving Corporate Negotiated segment through man management of Corporate Sales Manager & Entertainment Sales Manager to achieve individual and team revenue goals. In addition, account management of defined key corporate accounts and industry segments, maintaining customer relationships and business levels, within the domestic, European and international market place. Key Responsibilities: • Manage
Executive Assistant for Innovative Event Agency in London up to £32,000 We are excited to be working with a leading event specialist company that are dedicated to building a unique and memorable event experience for clients across the globe. I am looking to speak with a motivated and ambitious Executive Assistant who will oversee the day to day office operations and assist the senior team in running the busy office operations. You will be working in a fun busy but lively environment so personality is key! Essential skills Office Management experience (preferably in an agency/busy events environment) Excellent communication and interpersonal skills Ability to build rapport and work as a team Well-presented and naturally self-motivated Committed and organised Ability to learn quickly new processes, tasks and systems Excellent knowledge of MS Office Confident dealing with people face to face and over the telephone If interested in this exciting challenge then please get in touch!
About Jumeirah & the Hotel: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. Jumeirah Carlton Tower, situated in the heart of Knightsbridge, is a landmark hotel acknowledged as one of London’s finest. The hotel is noted for its fine dining, exclusive Peak Health Club & Spa and enviable location off Sloane Street – the capital’s most fashionable shopping area. Jumeirah Carlton Tower offers 216 rooms and suites, individually styled with a calm and contemporary feel, together with dining in Chinoiserie and The Club Room and extensive meetings and events facilities. Jumeirah Lowndes Hotel is a boutique hotel in Belgravia featuring 88 contemporary bedrooms and suites designed to suit the needs of both the leisure and business traveller. The relaxed Lowndes Bar & Kitchen offers guests all-day dining from its modern British menu in comfortable surroundings with a heated patio providing outside seating year-round. The hotel’s intimate meeting room is ideal for smaller events and private dining. Guests have complimentary acce
MAINTENANCE AND INSTALLATIONS MANAGER – Luxury Property Service London Head Office based in London Hours: 40 hours per week (plus “on-call”) Contract: Permanent / Full Time Salary: up to £55000 + pension, holidays, private health care, etc. THE ROLE: To ensure that all property maintenance matters within the London properties and sites are dealt with to an exceptional 5* Luxury client satisfaction level. THE MISSION We are looking for an experienced Maintenance and Installations manager to oversee the Property Maintenance Department. You will be responsible for: Liaising with internal and external customers at all levels Planning and supervising works, dealing with technical administration including preparing reports and quotations Ensuring that all maintenance/mechanical works are allocated to team Supervisors and they are completed to a satisfactory standard within a timely manner Supplier management – raise/log/approve purchase orders and invoices. Day to day management of contracts. Contacting suppliers, arrange quotes and authorising work to be done within budget. Managing preventative maintenance and attending to re-active calls and general building maintenance works at properties Managing the Property team in all aspects (including appraisal, de
Everything they do is driven by a desire to exceed their guests’, clients and partners expectations. To surprise and delight. To make the time their guests choose to spend with them genuinely exceptional. So even the shortest stay with them, will last long in their memory. Everyone who works here does this every day across their portfolio of brands, in highly prestigious locations in London and beyond. Being a Memory Maker as a Meetings and Events Sales Assistant Manager The Role - To achieve hotel revenue, profit and customer satisfaction goals by developing and implementing strategies to increase hotel M&E Sales - To maximize M&E sales by professional and efficient handling of bookings from the initial enquiry through to the final completion and follow up of each function. - To participate in the M&E sales strategies that support achievement of the hotel’s goals - Monitors status regularly and adjusts strategies as appropriate - Achieves market share and M&E revenue goals by directing the M&E sales team - Carries out M&E sales strategies designed to maximize revenue and yield and participates in the development of yield management strategies for the hotel - In collaboration with the M&E Manager, monitors call productivity and M&E revenue goals for each team member by tracking results - Coordinates M&E sales efforts for catering and
Sales Manager - Luxury Boutique Tea Company - Central London A fantastic role for a Sales Manager has become available for a very high-end, Luxury Tea Company in Central London. The role will be to drive sales with key accounts in both the UK and Europe, with a focus on maintaining current key accounts and building new business. The Company works with almost 100 Michelin starred restaurants in the UK as well as multiple retail clients and 5 star Hotels. The role will suit someone who has proven experience in sales in the luxury sector as well as a real passion for the product and boutique, herbal teas. Very sales orientated Immaculate attention to detail Experience in a 5* or luxury retail Big personality and experience working with high-profile guests Excellent Benefits including 30% commission on all new business Max 40 hrs per week - mainly Mon-Fri Must have experience in high-end B2B sales A very competitive salary of up to £35k plus 30% commission is available for the right candidate as well as the opportunity to be a part of a truly one of a kind operation with multiple progression opportunities. Please send your CV to apply for this role. Due to the large number of expected applications, only successful candidates will be contacted in this instance.
SALES MANAGER / BUSINESS DEVELOPMENT BASED IN LONDON TARGET - MIDDLE EAST CLIENTELE CLIENTELE - CORPORATE AND MICE MUST HAVE WORKED WITH MIDDLE-EAST / EMEA REGION FOR AT LEAST 3 YEARS International travel involved up to £35k + bonus and benefits Could look at an experienced executive moving onto next step Must have a Hotel, Conference or Corporate Sales background? PROFILE OF THE POSITION You must be a self-starter, self-motivated individual that thrives in achieving results. Our client is looking for a Specialist Middle-East Corporate Sales Manager / Business Development Manager to support the Sales team at the hotel and help the hotel continue to be at the top of Corporate and MICE travel list. You will be in charge to present the property to the decision makers, negotiate contracts and get on the RFS on behalf of the venue. You will act as an Ambassador to the Hotel and represent them to National and International company and trade shows. You must be self-motivated and a self-starter. In a larger scope you will have the guidance and support from the Director of Sales and Business Development Director and be a part of a team of 8 people. CANDIDATE PROFILE Proven track record within a corporate and MICE sales environment Minimum 3 yea
Reservations Agent - Royal Lancaster London Hotel Royal Lancaster London focuses on the belief that ‘Happy Colleagues mean Happy Guests’, and is committed to the vision of ‘We Always Care’. A Reservations Agent position has opened up within the Reservations Department and we are seeking to recruit an enthusiastic and driven colleague who has the ability to deliver 5* service to our guests. The Royal Lancaster London is the only Hotel to make it onto the Times Top 100 Best Companies to work for in 2017 and that’s because we consistently put people at the heart of our business. As our Reservations Agent, you will be processing reservations and promote the ancillary services of the Hotel in order to maximise revenue. In addition to this, you will be providing a courteous and co-operative service to clients and other departments at all times. It is essential to have a positive, ‘can do’ attitude and a drive to excel, and ensuring enquiries are dealt with efficiently with a 24-hour response time. The ideal candidate requires the following: • To be able to fully read and understand Opera • To take F&B reservations for the Royal Lancaster London outlets in accordance with the agreed • Take bedroom reservations for the Royal Lancaster and Basil Street Apartments in accordance with the agreed SOPs • To be able to assist with Group Reservations As our Reservations Agent, you will be working with a dedicated and pas
Seeking Members Only Club House Manager! - Slick Asset Management Firm Chelsea, London SW3 Up to £45,000 If you have previous experience running private members clubs or venues but are now are looking to move away from the unsociable hours of hospitality this could be the ideal role for you! One of London's top Asset Management firms are currently searching for a seasoned club house manager to provide comprehensive management and guidance to a busy and developing front of house, restaurant and housekeeping staff in their stunning offices in Chelsea. You must have demonstrable experience and knowledge of running a kitchen, co-ordinating staff rotas and be exceptional at managing a varied and dynamic team. This prestigious company's clientele includes members of parliament and diplomats - service must be five star at all times and discretion and professionalism are imperative. You will have at least 5 years' experience in a similar role and will consistently deliver proactive and efficient operations support, leading the team by example. You will be key in delivering the infrastructure and business systems required to enable the facilities team runs smoothly and to exemplary standards. If you have been managing a private members clu
General Manager – High End Members Club - Soho - £55,000 Seeking an experience General Manager with a reputable background in high volume Night clubs or Members clubs with excellent Licensing knowledge! Position: General Manager – very autonomous and unique opportunity! Salary: £55,000 plus excellent service charge and bonus Location: East London I am looking for a General Manager to take on a extremely high volume, premium Members club in Soho. You will be responsible for all aspects of the business including sales building, marketing, membership management, difficult licensing management and drinks creation… just a name a few! You will have amazing cocktail, licencing, and financial knowledge as well as a Genuine passion for the industry! The company are a privately owed collection of 3 venues, focusing on creating a one off, exclusive and vibrant members bars! The Ideal General manager will have…. Excellent Cocktail Knowledge Exceptional financial & licence knowledge A Strong understanding or nightclubs or members clubs! Experience in venue taking 100k net a week Have previously worked along side high profile DJ’s and promoters This is a very exciting opportunity to take on a Beautiful venue! Interested in
The Company: My client is one of the most exciting and dynamic quality restaurant groups in the UK right now, with both urban and suburban "go to" restaurants in their growing family. Looking for a Head of People to develop their internal culture, creating workable career paths and training programs across the group in order to reward and keep their hard working team members. Leading a team of both recruiters and trainers and responsible for HR strategy , this role requires a motivational character with clear communication skills and previous experience of creating strong attraction, development & retention programs. The Role: This Head of People will be responsible for devising and delivering the people culture for this pacey restaurant group: managing the L&D and recruitment budget & programs; training HOD's on recruitment, internal development/retention, championing the mentorship program, developing benefits and strategy and being the ambassador within HR market. The Candidate: An HRBP personality who believes in creating both a positive internal and external people culture and knows how to deliver it. Connected within the industry and open to new ideas and strategies. Ideally from an operational background.
Operations Manager – 5* Luxury Hotel London Salary: circa. £55000 + great benefits We are looking for an experienced Operations Manager / Hotel Manager for this stunning 5* property in London. Reporting to the General Manager you will oversee the operations of the Hotel, lead and develop the management team whilst ensuring an exceptional guest experience at all time. You must have second to none customer service skills and attributes. This is a dynamic executive role, where you will split your time between managing the team, ensuring maximisation of revenue and ensuring an exceptional guest service throughout. We are looking for someone who is currently in a similar role and has a good understanding of F&B and Rooms operations. To be a strong candidate you will be hungry for success and want to develop your career , and will be prepared to go that one step further to achieve the goals of the group. The Role The Operations Manager / Deputy General Manager is responsible for the effective operational management of Rooms Division, F&B and C&B Operations, Leisure and Spa, etc Working alongside the General Manager and the team to exceed revenue and Guest satisfaction targets. Assist the development of meaningful, achievable
Portico is the leading Front of House Service provider, with 5* customer service at the heart of all that we do. We are looking for a Residences General Manager (RGM) who is passionate about providing impeccable service and enjoys working with people to exceed our residents’ expectations. The role of the RGM is to assume total responsibility for the resident services at this newly developed prime residential location. Alongside this it will be their responsibility to provide leadership and direction to the team and stakeholders in a way that evolves the services and operation ensuring maximum asset value. The ultimate aim is to position this property as the finest residential apartment development in London delivering world class service. Passion and service are integral to everything we do here at Portico. We don’t just offer a great welcome, we take care of all the little things that make a real difference to the experiences people have. People make companies and we want all of us at Portico to be the most positively engaged, working together in supportive teams and always evolving to provide the best relevant and committed services and standards. The foundation of our culture is to build trusted partnerships underpinned by our values ‘Our Passion, Your Service’. CORE ROLE Ensure each resident receives the
Members Club Receptionist - Shoreditch House Full Time. Highly compeitive salary. The Venue... Shoreditch House is a private members' club in the heart of East London. It's a hub for the local creative industries, a workplace for freelancers and a great spot for a night out, whether you fancy a quiet dinner in the restaurant or a late night cocktail in the Garden. The House re-opened in the summer of 2013, and occupies the top three floors and roof of a renovated factory building dating from the early 1930s. There are several bars, a restaurant, a gymnasium, rooftop pool and gardens. Next door to Shoreditch House is a Cowshed Relax Spa and a renovated pub containing 26 bedrooms, ranging from 'Tiny' to 'Small+'. The perfect place to base yourself whether you're starting early, or finishing late. Who We Are... Soho House & Co is a collection of private members' clubs and restaurants spread throughout Europe, the UK and America. Each house and restaurant maintains its own personality and atmosphere but the ethos has remained the same; serving fantastic cocktails and simple but delicious food in a comfortable and relaxed environment. The Role... We are currently looking for a friendly and enthusiastic club receptionist to join our front of house team at Shoreditch House. Candidates must have experience from previous role in a busy a high volume venue.
Description Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests. Qualifications JOB SUMMARY Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand's standards, targets customer needs, ensures employee satisfaction
Are you ready to make your mark with the leading provider of Corporate Guest Services? Do you have a management background in luxury hotels, premium airline industry, corporate reception management or other leading Guest Services businesses? Are you looking for a new challenge to stimulate your skills? Rapport is currently recruiting for an experienced manager to lead our Guest Services and Reception teams in one of our high profile client businesses. If you are an inspirational people manager, who possesses strong financial acumen, are passionate about excellent service, and are great at building and maintaining client relationships, then you could be the one we are looking for! Rapport is a multi award-winning provider of Guest Services in the corporate environment, including Reception, Reservations, Meeting Rooms, Helpdesk and Switchboard. We are very proud to count some of the UK’s most forward thinking bluechip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent customer service. Our recent awards include: Top 30 Best Places to Work in Hospitality 2014, 2015, 2016, 2017 Awarded 2 stars "Best Companies" in 2015 and 2017 Winner of 2013 and
We are currently seeking a Reservations Sales Agent to join our dedicated reservations team at the Corinthia Hotel London. Scope and Purpose As a Reservations Sales Agent you will be responsible for actively converting bedroom enquiries into confirmed business, whilst providing an exceptional call experience to all callers. As a Reservations Sales Agent your demeanour should reflect the quality of the Corinthia Hotel London to our potential guests and callers. A positive, professional attitude, knowledge of the hotel and a strong attention to detail are traits which our Reservations Sales Agents are required to have. Entry Requirements We are looking for individuals that understand what it takes to be the best and preferably with proven success in a similar environment. If you are a team player, keen to learn with a desire to excel, and have outstanding interpersonal and communication skills please do apply. The ideal candidate for the Reservations Sales Agent role will have previous reservations/front office experience in a customer interacting environment, ideally within the 5 star hotel industry.