Hotel Background The Mandrake is a beautiful independent hotel due to open in August 2017 and will be a 34 bedroom boutique hotel with a twist, offering a high standard of individual and personal service, with beautiful terraces overlooking a hanging garden, and a range of Food and Beverage outlets managed and operated by famous Michelin star chef. We currently have an exciting opportunity for a Hotel Night Auditor to join the opening team. Job Role The role of Night Auditor is aimed at someone who already has experience working as a Night Auditor / Receptionist. You will have Opera experience in a hotel environment, facing and assisting guests with their needs, therefore you must have the ability and passion to deliver outstanding customer service and exceed the expectations of all our guests that walk through the doors of the Mandrake. You will be responsible of the smooth operation of the hotel during nights - Running of night audit and acting as a Night Manager when needed. Applicants will have Previous Opera PMS experience Genuine positive and proactive manner The skills and presence to be an ambassador for the Hotel 6 months – 1 years previous experience as a Night Auditor
The Millennium Gloucester Hotel is seeking a Night Auditor to help with the running of the Front Desk during the nights. Working as part of our Front Office team and reporting to the Front Office Manager, you will enjoy multi-tasking and prioritising your workload whilst providing our guests with a consistent professional customer service and maintaining financial control procedures, in order to ensure accurate accounting and reporting. The Millennium Gloucester Hotel and Conference Centre is a modern, four-star deluxe Hotel located in the heart of Kensington. The Millennium Gloucester Hotel offers 610 guest rooms ranging from Standard, Club and Luxury Suites and 25 versatile meeting rooms with a capacity for 500 delegates, ideal for hosting conferences, award ceremonies or gala dinners. Night Auditor Key Responsibilities include: To ensure the highest level of service is provided to all guests and clients of the Hotel. To be the first point of contact for all guest queries or complaints and to ensure that a ‘follow up’ is actioned.
Novotel Birmingham Airport. Our hotel needs a Night Auditor to join our team immediately. Were looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests needs. The Auditor will be responsible for all EOD accounting functions and will need to ensure the safety of our guests. The ideal applicant should be capable of working autonomously with one assistant him for the basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A flexible schedule and a willingness to work overtime when necessary are essential.. Anticipated Start Date: 04-09-2017
Land Union invests in hotel properties and operates them through its sister company Ming Hotels. Land Union specialises in city hotels in the 5-star category ranging from 50 to 150 rooms. Only prime locations are considered. As a family-run business operating in a niche market, our hotels differentiate clearly from sterile large hotel chains; instead, we aim to offer thoughtful comfort, individuality, service, and experience. For our Hotel in Soho we are currently seeking night auditor. Salary : 7.20/ hour A passion for friendly and professional service The flexibility in approach to work weekdays, weekends and bank holidays in the night shift 22.15 – 6.15 h Be capable of clear communication and quick problem solving Attention to detail Knowledge in Suite8/Oracle preferred Your responsibilities will include: - Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. - Process all guest check – outs by the wright payment
Novotel London Brentford. We are currently looking for a passionate and dedicated Night Auditor to join our dynamic and highly dedicated team. The Night Audit Guest Service team member role is for someone who is passionate about providing amazing customer service as well with a great eye for detail. The right candidate for the role must have an outgoing personality with a passion for delivering excellence through service. As a Night Auditor your duties will include, * Check in/ Check out the hotel guest * Handle customer complaints * Running Night Audit clouser procedures * Carrying out any room service request during night The successful candidate will enjoy a number of benefits such as: * Meals on duty * Uniforms and dry cleaning * Accor Bienvenue Card * Bonus Breaks * Be our best headhunter * Accor Employee Bonus Scheme * Employee Advisory Service * Childcare Vouchers. Anticipated Start Date: 25-09-2017 Education / Professional experience Vocational diploma or degree in hospitality - food & beverage and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills, Computer literate (Windows environment) Opera, Tars, ResaWeb, Fluent in English, Skills / Qualities Positive, Good interpersonal skills, guest oriented and service minded, Team spirit, Good listening skills and ability to anticipate, Good presentation
An established luxury hotel uniquely located within Gatwick Airport, directly linked to the North Terminal and minutes away from the South Terminal by Monorail. Sofitel London Gatwick is only 30 minutes by Gatwick Express from Central London. World-classservice includes 518 luxury bedrooms and suites which are all 100% non-smoking, and various dining options all located around the soaring central atrium. The hotel has 11 meeting rooms, most offering natural light. Essential and Optional Requirements Previous high volume hotel front office experience is preferable Previous customer service experience is essential A capability and commitment to delivering high levels of customer care A smart and professional appearance A positive attitude and excellent communication skills Experience of working as part of a winning team Ability to remain calm whilst under pressure Computer literacy Cash handling experience Key Tasks As a member of our Front Office team, the Night Auditor will be responsible to ensure that our guests receive an exceptional level of service during their stay and leave us with a wonderful smile. We seek an individual with passion, drive and initiative to create memorable and lasting impressions on our guests. Your primary role will be
Night Auditor DoubleTree by Hilton Aberdeen Treetops is a quiet retreat in the leafy West End of the city, with close links to Aberdeen Airport, AECC and the City Centre. Enjoy a scenic and relaxing location with a newly refurbished iconic Hotel. As a Night Auditor, you will be well presented, friendly and have pleasant manor as you will be the giving the first impression of the hotel to the guests. You will be working in a busy environment which requires a consistency in customer service, flexibility and being able to work well under pressure. Working nights means taking on special responsibility for service and security. As Night Auditor, you will maintain the professional financial standards of the hotel by managing end of-day reports, ensuring accuracy, and reporting anomalies and ensure the maintenance of standards throughout the hotel duties include: • Edit all reports to ensure accuracy and full completion • Investigate any anomalies found between daily reports and takings • Train the Night team in ens
Night Auditor **** £19 000 **** 5 on 2 off ****National Chain Excellent Career Path and Training On Offer My client’s hotel is a beautiful property on the edge of the New Forest and is very close to Southampton and Bournemouth. As Night auditor you will work alongside the night and reception manager, ensuring the smooth running of the Front of House. You will be responsible for the entire hotel at night, ensuring the smooth running of the night audit procedures and reception back office, to generate delivery of the highest standards of product and service. You will carry out security, health and safety checks of the hotel and building whilst exceeding and anticipating our guests needs. Depending on the business set up for weddings, functions and conferences will also be i vital role within the job. This is a crucial role where we are eager to find the right person to enhance our business by developing a strong Night team. You will have previous experience in 4 or 5 star hotels, and will ideally be in a similar role, however, they will consider applicants who are looking for the next step in their career. You
ibis Edinburgh Centre South Bridge - Royal Mile. Ibis Edinburgh Southbridge is looking for a night auditor to join our family. If you are a night person, passionate about hospitality and want to be a part of a team, this career opportunity may be for you. We strive to provide high standard of service and go out of our way to make our guests feel welcome and cared for. Some of the key responsibilities: Welcomes guests as soon as they arrive with great care and attention Helps encourage customer loyalty by building friendly, personalized relationships Ensures that administrative procedures never take priority over guest relations Handles phone calls Communicates to other departments Handles reservations Prepares and serves snacks or breakfasts outside of the restaurant's opening hours If you believe that this opportunity is for you. Great! We hope to hear from you soon.. Anticipated Start Date: 26-08-2017
ibis London Blackfriars. Join our ibis Family as Night Auditor! Your duties: - to offer an excellent quality of service to our guests (check in, check out, general assistance) - to run smoothly the night organisation - to validate billing - to draw up the day's statistics and accounts report for the director - to prepare documents/handover for the morning team Key attributes: - Previous experience in the hotel industry is a plus (use of Opera or Fols) - High standards of customer service and guest orientated - Calm and well organised even under tight deadlines - Team player - Solution finder - Great accountancy for invoicing and payments - Have previously worked night time Hours for this role are 11pm to 7.18am. Benefits Include: Meals on duty, uniform and dry cleaning, paid holidays, free hotel breaks, a yearly bonus scheme to earn an extra salary depending in hotel and performance objectives, cycle to work scheme and many more. Apply today, we would love to welcome you in our ibis Family!. Anticipated Start Date: 21-08-2017
We are currently recruiting for a Night Auditor to join our fabulous nights team. Brief Description of Duties and Responsibilities: To be responsible for the smooth operation of the Hotel during the course of the night and to support the Night Manager and Assistant Night Manager. To check and balance all revenue outlets and produce an audit package according to the specification laid down by Company procedures. Typical night’s shifts are 22:30-07:00 5 days out of 7. Roles can be varied and may include bar service, housekeeping responsibilities, setting up the hotel for events or conferences the following day, covering the reception desk, room service responsibilities and any other guest requests that may arise. The right candidates will be self-motivated and have a natural flair for customer service, creating memories for our guests and going the extra mile for them. Experience in a similar position is essential. If you feel you would be right for this challenge then we would love to hear from you.
JOB SUMMARY An exciting opportunity for a Night Auditor . If you are a talented professional, passionate about creating extraordinary experiences, Here's a snapshot of the role and its key responsibilities: Responsible for guest check-ins and managing all aspects of the guest experience You are empowered within this role to manage all aspects of the daily reports and logbook payment process. You will communicate with the high profile and VIP clientele in our intriguing hotel to enhance guest experience We'll be hiring a candidate that has: Sustained and proven experience in a similar quality, , lifestyle, high volume environment Demonstrable skills in Front Office A strong knowledge of lifestyle and luxury hotel standards with evidence of successful implementation of high level service and product standards If this sounds like you, you're in the right place. You've got authentic style, natural curiosity and a warm way with people.
NIGHT AUDITOR / NIGHT RECEPTIONIST FOR HOTEL IN HEATHROW Location: Bath Road - Heathrow Airport Part of International Hotel Group Duties and Responsibilities of the Night Receptionist Check-in and check-out. Telephone handling Ensuring all customer queries or requests are handled in a polite, efficient and courteous manner Payment and foreign currency transactions. Cash handling Reservation handling when required Wake-up call requests and newspaper orders. Maintaining all equipment and work areas, including key and cash security Processing company loyalty card schemes according to guidelines Maintaining a high level of hotel and product knowledge at all times Outstanding customer care at all times Skills & Experience required by the Night Receptionist Previous high-volume hotel front office experience is preferable Previous customer service experience is essential Previous experience using OPERA is essential A capability and commitment to delivering high levels of customer care A smart and professional appearance A positive attitude and excellent communication skills Computer literacy Fluent in English
We now have an exciting opportunity to recruit a Night Auditor to join our team at Holiday Inn Aylesbury which is part of the Interstate Hotels and Resorts expanding portfolio. We have a fantastic opportunity for a talented individual to join our Front Office department as a Night Auditor. You will provide efficient, prompt, courteous and pro-active service to guests, hence maximizing revenue and guest satisfaction in order to achieve our financial and customer satisfaction goals. You will be part of a challenging department achieving a high standard of customer care, creating the ultimate customer experience within our busy and vibrant hotel. Responsibilities include: Offering a great first impression to all guests on arrival in the hotel • Ensuring friendly welcome and check-in in line with brand standards • Preparing Night Audit report and complete night audit process • Integral in ensuring the security of guests and employees in the hotel at night • Profession handling of guest enquiries and queries • Conducting efficient check out in line with brand standards Requirements Keen to work night shifts • Previous experience in a similar role would be preferred • Experience and knowledge of Opera or a Front Office system preferred • Excellent communication skills with confident manner • Good team player with a flexible approach • Hi
ibis budget Manchester Salford Quays. If you are not only a friendly vampire who is afraid of the daylight but passionate, service minded individual who are looking your 2nd family, we are waiting for you. As Night Auditor youll need to handle hotel operations overnight to give a great first and last impression making sure that our customers have everything they need to be comfortable and enjoy their stay. Our Front Office team thrives on pressure and are nothing if not flexible, welcoming and perceptive about our customers individual needs. As Night Auditor, you will supervise the hotel overnight with special attention to safety and security. Operations will include the Reception Desk, Bar and Restaurant service and Breakfast preparation. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Prepare the food for the breakfast service cooked to a good quality standard. We offer: Great working atmosphere, supporting supervisors and managers and team members. Flexible wor
Description Live life to discover something extraordinary. Discover the St Pancras Renaissance Hotel London. Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London's most iconic hotel? We want curious and dynamic trendsetters, because we don't always do what we did yesterday. We want explorers who are intrigued by London's hidden gems, because we are captivated by our local area. We want individuals to bring their personal style to every experience, because where we work is so unique, we need to be too. Inspired? Our Night Auditor could be the opportunity for you. Learn more about how o ur guests love to live life to discover and this intriguing brand by visiting www.renaissancehotels.com and viewing our employee Facebook Page Qualifications JOB SUMMARY An exciting opportunity for a Night Auditor has arisen at London's most iconic hotel. If you are a talented professional, passionate about creating extraordinary experiences, then St Pancras could be the perfect hotel for you. Here's a snapshot of the role and its key responsibilities: Responsible for guest check-ins and managing all aspects of the guest experience You are empowered within this role to manage all aspects of the daily reports and logbook payment process. You will communicate with th
Blythswood Square Hotel, Glasgow The elegant proportions of the Georgian terraced townhouses made Blythswood Square an appropriately grand location for the Royal Scottish Automobile Club, who made what is now the hotel its headquarters for almost 80 years. Steeped in motor-racing history, Blythswood Square Hotel includes 100 bedrooms and suites, an award-winning Champagne and cocktail bar, a lively restaurant and a fabulous spa. It's also Glasgow's only 5-star hotel. Night Auditor What is the main purpose of the role? Your key role is to ensure all guests receive the agreed high standard of service and guest care and that all hotel and company standards are maintained. Your responsibilities include ensuring that the Night Audit procedure is completed, that meeting rooms are set out as per instruction from the conference/F&B team and that regular security checks are carried out throughout the night using the correct data recorder on each patrol and noting any maintenance faults or observations on your daily checklist. The Ideal Candidate It would be preferable if you had Front Office experience. You must be able to work in a fast paced challenging environment. A good command of the English language is essential. A competitive salary 28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days) Hotel based
On behalf of our hotel client based in London - South Kensington, we are urgently looking for an experienced Night Auditor to start ASAP to cover up to 3 months placement As a Night Auditor your role will include: Post room charges to guest accounts Follow the list of Night Audit procedures and generate the relevant reports for the relevant departments. Taking reservations Completing general reception duties Responding to guest enquiries and complaints Planning for future staffing needs Promote the hotel products and services at every opportunity MUST have OPERA experience If you do have relevant experience and you are immediately available with no prior commitments, send us your CV today! We value all applications,
The Copthorne Hotel Slough-Windsor is looking to recruit a Night Auditor, who responsible for the Front Office information, Porterage, Lounge and Room Service, and Security for Hotel guests throughout the night to the Company's high standard and ensuring complete customer satisfaction As a Night Auditor your Key Responsibilities Include: ·To have a complete operational knowledge of the Hotel including geographic layout services provided personnel structure/duties and general control. ·To have a good working knowledge of the Company's other hotels, local information and details of special services likely to be needed by clients. ·To actively promote the services and facilities available to guests/visitors within the hotel. ·To have a pleasant personal manner at all times. ·To arrange for the collection, delivery and storage of guest luggage. Follow Company Policy. ·To be responsible for the general cleanliness of the Front of House and associated areas, public toilets, banqueting corridors (front & back), fire exits to car park, lounge and front entrance of the Hotel. ·To keep the Nigh
JurysInns Group Ltdis one of the fastest-growing hotel groups in Europe, with 37 property locations in the UK, Ireland and Europe with more to come... Jurys Inn We are looking for enthusiastic, genuine, friendly people who strive to exceed expectations and deliver excellence in everything that they do. We have an opportunity for you to join our Nights Team as Night Auditor You will become an integral member of the team to deliver excellence to all our valued customers in our hotel, through our teams in all departments. This is a role, where we engage with you; give you practical training, development and progression within a dynamic and rapidly expanding company, knowing that promotion will not be too far away if you want a fun and exciting career in hospitality. If you are flexible, well organised, possess excellent communication skills, can work on your own initiative as well as motivating others, have a genuine desire to work in the hospitality industry and are looking for a structured career path then apply online today at www.jurysinns.com/careers. Night Auditor key responsibilities: Receive Pass over from the Late Duty Manager. Count Management safe and sign float book Deal with late check ins To ensure that the building is secure