We have an exciting opportunity to come and join the ASK Italian People Team as our ’Front of House Trainer’ for the Southern Region (Spanning 49 restaurants from London to the South West). In this role, through your passion for people development, you will lead the training and development of our restaurant managers and Front of House teams on the region. You will motivate, inspire and challenge every restaurant to bring Primo ASK Italian to life through a team stuffed full of the ASK Factor delivering Primo Amici on every shift. As our Regional Trainer you will share your expert knowledge, providing advice, coaching and skills training to retain our focus on excellent standards, internal succession and career development. You will own the apprenticeship programme on the region providing support and guidance to both managers and apprentices. You will share responsibility for updating the Journey (ASK Italian training programme), writing content for both workbooks and FLOW modules, designing and writing graduation processes, new opening training sessions and skills workshops. You will work in partnership with the Operations Managers, the Regional HR Manager and BOH Trainer to build the region’s capability and performance. To apply you must: Have
Regional Training Manager, Northern Ireland, £25,000 - £28,000 Are you a Regional Training Manager / Regional Trainer looking for the next step? We’re working with a start-up Quick Service Restaurant group that is opening a large number of sites around the UK and wants outgoing Regional Training Managers to make sure the teams are the most hospitable in the industry. The role will be based locally with some travel around the UK as needed. We want to talk to people who are experienced Regional Training Managers who’ve helped train teams for new openings and ongoing development needs across branded operations. If this sounds like and you want to help this Quick Service Restaurant grow then please apply today for the role of Regional Training Manager.
We opened LEON because we wanted to prove that it was possible to serve food that both tastes good and does you good. We want to make it easy for people to eat well on the high street. We want to do this in every major city in the world. Training Managers live and breathe LEON Values.They are responsible for designing, developing and delivering both operational and behavioural training to help all our family members grow BIG and STRONG.They do this through their outstanding skillset which includes coaching, facilitation, communication, listening and questioning.They are curious, have a passion for self-development and bring external, leading-edge thinking to the training team. They can effectively use all elements of Office365 (SharePoint, Word, PowerPoint, Excel) and must be able to travel across all our sites. "Be Kind" · Have a passion for learning and development · Cater for different learning styles in both design and delivery · Design innovative training delivered with enthusiasm
The Company We are looking for an exceptional trainer to join our New Concepts team as our New Concepts and Openings Training Manager . In this role, you'll be working with a range of new brand partners to ensure that when we open new concept stores our colleagues are both recruited and trained to exceed expectations. Our recent partnerships include Leon, Gino d'Acampo's "My Restaurant" and Ed's Easy Diner - we have new concepts evolving all the time and new stores opening 3-4 times a year. SSP are a worldwide company operating numerous branded food and beverage outlets in the travel sector (airports, rail stations and other retail environments). You might recognise some of our outlets - Upper Crust, Pumpkin Café, Caffe Ritazza, Millies Cookies, Real Food Company, Camden Food Co. We operate outlets in 32 countries and employ over 30,000 people with a 60 year history of providing quality food and beverage experiences across the travel sector. The New Concept Openings and Training Manager is a multifaceted role where you will deliver the recruitment and training of our colleagues for our new concept stores. You'll work with internal teams within our support function as well as external brand partners to ensure that the training designed in line with their requirements for brand delivery. The role will be site based, working with our Store Managers to deliver operational training and challenge standards onsite in line w
Fantastic role and opportunity to join a leading contract catering company who consistently place training and development very high on their priority list. Our successful Learning and Development Business partner with probably have a minimum of 2-5 years experience in training or have undertaken training responsibility in their restaurant/catering manager role. This exciting learning and development role will provide great career opportunity, responsibility and accountability. Based in London working as part of the senior management team. Ideally our successful Learning and Development Partner will need to demonstrate the following attributes, knowledge and experience. -Management experience within retail catering operations - Learning and development background -
Area Coffee Trainer – London - Field Based This fabulous, well respected company are looking for a coffee trainer to join their team covering the London area. Whilst this is a field based position, in order to be best placed geographically we would prefer you to be based in or around London. The position is varied and involves you managing your own clients on a day to day basis, covering everything from holding group coffee training sessions to auditing and mystery shopping your client. The client list is varied and includes all sectors of hospitality both branded and independent. As this role is field based you will be responsible for managing your diary/week. You will be supported by the existing team in the area and meet regularly to share best practice. Great organisational skills are essential for this role along with the natural ability to be a self starter. You will ideally be experienced enough to hit the ground running straight away and have conducted vocational and classroom training within the hospitality or food retail sector. Excellent coffee experience is a must for this role, you will need to have strong coffee knowledge and experience working within a coffee focused business. You will be bright, out-going and be able to communicate at all levels. Management experience within a branded hospitality, restaurant or retail operation would be an advantage though not essential. You must have a
Learning and Development Manager - Soho House & Co. Who We Are… Soho House & Co is a collection of private members' clubs and restaurants spread throughout Europe, the UK and America. Each house and restaurant maintains its own personality and atmosphere but the ethos has remained the same; serving fantastic cocktails and simple but delicious food in a comfortable and relaxed environment. The role... The Learning and Development manager's role is to proactively support the Learning and Development function of the Group in an efficient, creative and engaging manner. The role of learning and development manager requires strong attention to detail for administrative responsibilities, whilst also having a creative flair in assisting the development of new Learning and Development materials and delivery in line with the Soho House Ethos. The role of learning and development manager will be based at the London Support Office. Manage and deliver the weekly London Induction programme and to ensure all new starters receive an “on brand” experience. Support with Induction in the UK & Europe as needed. Conduct regular audits to ensure that all new starters are on boarded correctly, that site training is happening and the sites are meeting their training targets. Support with delivery of “Club Schools” and new openings. Support on-job-training where requi
Learning & Development Manager - London - Abokado – Up to £40k plus Bonus Potential Learning & Development Manager - London - Abokado – Up to £40k plus Bonus Potential What we offer & our rewards: Competitive Salary and Bonus Scheme Free Feel Great breakfast & lunch 50% Discount to use in any Abokado 28 days holiday (including Bank Holidays) Christmas holiday closedown period Legendary parties four times each year Pension Scheme Cycle to work scheme Abokado Extras benefits scheme As we continue to grow we are now recruiting an experienced Learning & Development Manager to help our people grow! Would you like to earn up to £40k basic salary + 10% bonus potential subject to outstanding performance? The role of the L&D Manager in Abokado will cover all things training for all our Team members & Managers. There will likely be a bit of management recruitment too! A very varied role albeit a fantastic role if you love seeing people progress through the ranks & love designing and delivering training content. Are you passionate, enthusiastic, hardworking and positive? Are you able to design & deliver training content? Do you love innovating?
Sticks‘n’Sushi are looking for a talented and ambitious Recruitment and Training Manager to join the UK adventure, where you will support the success of the company through attracting, engaging, hiring and developing the stars of the future. What will you be doing? · Developing and implementing a strategic recruitment, resourcing and succession plan delivering a pipeline of high calibre candidates · Recommending and implementing strategies for continuous improvement so that Sticks ‘n’ Sushi UK attracts and retains the best talent. · Develop the employee brand and ensure this is embedded throughout the recruitment, on-boarding and training process. · Manage internal and external recruitment processes including screening, interviewing and succession planning · Creating and delivering new training development workshops throughout the business. Who are you?
We are looking for an exceptional Group Learning & Development Officer to join our Human Resources department at The Berkeley. The Berkeley is a five star, deluxe, luxury Hotel located in the heart of Knightsbridge, London . Our hotel is a modern classic and offers impeccable service to our guests in luxurious surroundings. We have a strong belief in teamwork and friendliness and also provide excellent benefits to our employees. The Berkeley forms part of the Maybourne Hotel Group and has been awarded ‘Top 50 Best Work Places in the UK’ – Financial Times. Successful candidates for our Group Learning & Development Officer opportunity will: Provide intuitive service, with absolute understanding of our guests needs to support departments to create exceptional service experiences that result in lasting memories. Demonstrate genuine dedication to The Berkeley and show a commitment to consistent quality in our product and service.
New opportunity not to be missed! Young’s has a unique opportunity available for a Front of House Team Member to join the team at The Mulberry Bush . The role is a full time, permanent position offering a salary of £7.80 per hour plus excellent benefits. Pubs have been at the very heart of Young’s since the Company was established in 1831, and today we have over 170 pubs and hotels, from contemporary vibrant pubs to small warm and friendly traditional favourites at the heart of their community. Our pubs provide our customers with a well-balanced and exciting choice of both food and drink, and our award winning design approach is unique to each pub & hotel. Our food offer reflects our emphasis on high quality seasonal British food, locally sourced and prepared in-house. Our pubs deliver individual menus according to the needs of their community and customer base. We believe in developing our people to delight our customers. What are the responsibilities of the Floor Team Member? As a Floor Team Member you will be responsible for delivering excellent table service to our customers at all times. You will demonstrate your knowledge of our products through making recommendations and by serving and presenting all our food and drink products perfectly. You will be responsible for adhering to licensing, food safety and health & safe
The Job Role Craft Skills Trainer to operate within an established Contract Catering company. To support the team at all levels to ensure the highest standards in regards to food preparation and service To work alongside the Senior team in overseeing and mobilising contracts based within the South East. This role requires regular travel throughout various counties surrounding London. The Company A company passionate about food and service standards. A market leader who have been recognised for numerous awards. The Requirements A Chef Background within high quality events, B&I, or Education contracts is essential This would suit an experienced Chef Manager or Head Chef Road Based – Full UK Driving License Essential Well versed within pressurised operations and have the ability to meet deadlines. Clear experience within training and a real passion for food preparation, production and presentation The Package £35,000per annum Car Allowance Enhanced Holidays Monday-Friday Operation The Location Ideally based Hertfordshire, Buckinghamshire, Berkshire, Surrey A road based regional role
Learning & Development Officer St James’ Court a Taj Hotel and Taj 51 Buckingham Gate What does it take to be part of our Heritage? Would you like to come and work as a Learning & Development Officer for an international brand that is world renowned for excellence, commitment to its employees and warmth and hospitality to its guests? Working for the Taj Group sets you aside from other leading hotel brands worldwide. We instil a concept called Tajness into the DNA of all of our employees through our brand values of Mutual Respect and Sincere care; this means not only that we are able to offer every single guest a unique experience during their stay with us, but also the happiness in the workplace that our associates deserves. St. James’ Court, A Taj Hotel, London is a quiet masterpiece , Taj 51 Buckingham Gate Suites & Residences is a 5 star including three restaurants, including Michelin-starred Quilon, two bars, a state-of-the-art gym and wellness centre, Taj 51 Buckingham Gate provides the discerning luxury traveller with a suite experience that will make your stay in London genuinely special. Benefits for the Learning & Development Officer Role Ten complimentary nights inc: breakfast worldwide in Taj Hotels (dependant on contract) 50% discount on F&B and SPA withi
JOB DESCRIPTION - could have rapid promotion into Management Must have OPERA exp JOB TITLE: Reception Supervisor/Front Office Trainer/Duty Manager RESPONSIBLE TO: Front Office Manager & Deputy Front Office Manager RESPONSIBLE FOR: Receptionists SCOPE OF WORK: To receive, welcome and register guests. Ensure an excellent and personalised reception and switchboard service at all times. To accurately complete all reception documentation. To take on a supervisory role over receptionists during the duty shift MAIN DUTIES AND RESPONSIBILTIES: 1. Receive and register guests on arrival, using their names at all times and adhering to company standards 2. Ensuring that any staff on duty follow the required procedures during their shift and delegate tasks to Receptionists at the beginning of their shift 3. Ensure that any reservations and enquiries are handled correctly and passed to the Reservations Department 4. Maximise in-house selling and encourage other staff on duty to do the same 5. Be thoroughly familiar with all company selling procedures and promotions 6. Ensure maximum occupancy and rates are achieved wherever possible 7. Ensure a sales attitude is adopted at all times and maintain awareness of sales opportunities 8. Issue departmental keys/floats according to company proced
Purpose of Job: Ensure all Front Office duties are complete and guest queries are dealt with in a professional manner. Main Duties: Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Maintains telecommunication system by following manufacturer's instructions for house phone and console operation. Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Contributes to team effort by accomplishing related results as needed. Main Responsibilities: <span style=
Arora is a privately owned group of companies with a portfolio of owner operated hotels, multi-let office investments and development sites. The group is responsible for a combined turnover of over £270 million and assets valued above £1 billion. Due to the continual growth of the business an exciting opportunity has arisen for a newly qualified Talent and Culture Manager to join the company’s central Human Resources team. A proactive and visible member of the central HR team. The Talent & Culture Manager who ensures that they and the HR team add value, driving best practice in people management, leading change, challenging and influencing to achieve the best results for the business. Duties & Responsibilities Resourcing and Talent Planning · Responsible for developing, implementing and administering recruitment programs · Responsible for managing all employee recruitment related websites · Leverage various resources – internet, community organisations, local contact, print media, informal/formal networks, colleges, schools, trade associations – to directly and indirectly source talent · Ensure the maintenance of accurate and concise records and reports c
Aqua restaurant group - The first aqua restaurant opened fifteen years ago in Hong Kong. The London operation comprises four individual restaurant all with fantastic bars; aqua shard, Hutong at the Shard, aqua kyoto and aqua nueva. Each restaurant and bar encompasses the founding philosophy – serving exquisite dishes using the freshest produce, presented with style, delivered with friendly service and in buzzing environments. We are now seeking a Learning & Development Manager to join the Human Resources team at aqua. The main responsiblities of the L&D Manager is to create design and deliver the statutory, mandatory, developmental and organisational change training requirements for new and existing team members in all areas of the organisation. We are looking for an experienced L&D manager who is passionate about hospitality and the challenges it presents. The ideal candidate: Previous experience of a training position within hospitality Enjoys working autonomously and as part of a wider team Attention to detail Excellent Communicator and ability to build relationships at various levels in the organ
HR Business Partner – Field Based - £40k + Car allowance Job Title: HR Business Partner Location: Field Salary: £40,000 + Car allowance The role… I am on the hunt for a HR Business Partner to take on this role for one of the one of the UK's leading contract caterers. The brunt of your role will involve in collaboration with the Operations and Senior Management Teams to provide proactive leadership on all people issues and to support the delivery of the overall long term business strategy. Your duties… Develop and implement a people and resource plan across defined regions in conjunction with the Operation Director. Develop and implement recruiting strategies Effectively use organisational HR KPI’s to inform and support decisions which impact and improve business performance. Manage and deliver of projects as assigned Work with Operation, Location and Regional Support Managers on employee relations issues including investigation, grievance, absence and disciplinary procedures Advise on reward and benefit strategies
Area Manager, Surrey / Sussex Are you an outgoing, confident Area manager, who can create and deliver a vision to achieve the best results? Do you come with a proven track record of delivering results in either the managed pub / retail or restaurant sector? Our client operates some of the UK's best known pubs and restaurants, offering the very best in product quality, whilst delivering great service, quality and value for money to their customers. Role: • As an Area Manager, you will be accountable for the operational excellence and financial performance of a number of businesses with in your area. • We are looking for someone with lots of passion, energy and drive; a real self starter whom can engage and inspire their teams to deliver excellent customer service and make tough commercial decisions when needed. • As an Area Manager you will manage the performance of your team to deliver the highest brand standards and customer service in a fast paced environment. • You will use your considerable operational and branded experience to help deliver excelle
Description Marriott Hotels , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Qualifications JOB SUMMARY As a lead member of the property Human Resources team and reporting to the property Hotel Manager with a solid line to the Cluster Director of HR and dotted line to the Assistant Cluster Director of HR, he/she works with the on property leadership team delivering the daily HR activities. Contributing a high level of human resource generalist knowledge and expertise for the designated property. He/ she will carry out the Human Resources daily activities in particular delivery of recruitment, total compensation, employee relations, engagement and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the human resources, management operations, or related pro