Terms & conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SITE

Effective from 1 October 2026

Terms of Use

All websites owned and operated by The Stepstone Group UK Limited (“Stepstone Group UK” also referred to as “We,” “Our” or “Us”), including this website (each a “Site”), are made available to you on the following terms and conditions. By using a Site and the Services available on it you are deemed to accept these terms and conditions and any additional terms and conditions which expressly apply to Services and information provided by third parties.

Who we are and how to contact Us

We are registered in England and Wales under company number 04269861 and have Our registered office at Blue Fin, 110 Southwark Street, London, SE1 0TA. Our main trading address is Blue Fin, 110 Southwark Street, London, SE1 0TA. Our VAT number is GB 135068522. We are a limited company.

To contact Us, please fill out Our Contact Us form or telephone Our customer Service line on 0333 0145 111.

Data protection

Our use of CVs and other personal information supplied by users of Our Sites is governed by Our Privacy Policy.

Please click here to view Our Privacy Policy.

Use of the site

You agree to deal fairly and professionally and in accordance with requirements set forth in the Employment Rights Act 1996, Equality Act 2010 and any other applicable laws with individuals who may respond to an advertisement you have posted and with Jobseekers you may contact using information from the Candidate Database. You must not do anything which may bring Us or a Site into disrepute. You will indemnify Us from and against any claim brought by an individual against Us arising from your breach of this obligation or any other of these Recruiter Terms.

The information and Services available on the Site are provided for the sole purpose of individuals looking for employment opportunities and career information and for employers seeking to recruit staff. You may use, print and download information from the Site for these purposes only and for no other personal or commercial purpose. You may not otherwise copy, display, transmit or distribute any material from the Site and if you do or if you perform any other unauthorised processing of information on the Site it shall be deemed a material breach of these terms and conditions which, and shall entitle Us to terminate the Services immediately on notice in writing. Further, We reserve the right to suspend provision of the Services to you in circumstances where We reasonably believe that you have performed any unauthorised processing of information.

All copyright, database rights and other intellectual property rights in the Site and the material available on the Site belongs to Stepstone Group UK Limited or its third-party suppliers. Use of the Site does not give you any proprietary rights in such materials.

Employment Agencies and Employment Business Regulations 2003

For the purpose of the Conduct of Employment Agencies and Employment Business Regulations 2003 (the “Regulations”), We operate as a venue only and are not an employment business and do not introduce or supply work-seekers to hirers (or vice versa). This means that We do not:

obtain sufficient information for potential recruiters to select a suitable Jobseeker for the position which the recruiter seeks to fill;
obtain confirmation of the identity of a Jobseeker or that they have the experience, training, qualifications or authorisation to work in the position to be filled or that they wish to undertake the role to be filled;
take any steps to ensure the Jobseeker and recruiter are each aware of any requirement imposed by law or otherwise which must be satisfied by either of them to permit the Jobseeker to fulfil the position to be filled;
take any steps to ensure that it would not be detrimental to the interests of the Jobseeker or the recruiter for the Jobseeker to fulfil the position to be fulfilled;
give any indication to recruiters whether Jobseekers are unsuitable (or suitable) for any position to be filled in any circumstances;
propose Jobseekers to recruiters or provide any information about them.
take up any references in relation to a Jobseeker; or,
make any arrangements for accommodation of Jobseekers.

The Regulations seek to ensure that Jobseekers are only proposed by employment agencies for roles for which they are properly qualified and that recruiters are only offered Jobseekers who have the appropriate levels of experience, training, qualifications and authorisation for the position to be filled. Since We are only a venue and do not propose or introduce Jobseekers to recruiters or vice versa, it is recommended that, if you are a Jobseeker, you undertake the steps set out in the Regulations to ensure your suitability for the role advertised or, if you are a recruiter, to ensure a Jobseeker’s suitability for the role.

These could include:

If you are a Jobseeker; checking the identity of the recruiter and the nature of its business, the commencement date and duration of the position, the position to be filled including type of work, location, hours and risks to health and safety, experience, training, qualifications and authorisation which the recruiter considers necessary or are required by law or otherwise to undertake the position, whether any expenses are payable by you as a Jobseeker or whether there are any requirements imposed by law or otherwise for you to satisfy before taking up a position.
If you are a recruiter; checking the identity of the Jobseeker and that the Jobseeker has the experience, training, qualifications and authorisation required by law or otherwise for the position and whether there are any requirements imposed by law or otherwise for you, as the recruiter, to meet to enable a Jobseeker to take up a position.

In addition, where professional qualifications are required or where Jobseekers are to work with vulnerable persons or children, you should obtain copies of the relevant qualifications or authorisation, obtain at least two references from people who are not relatives of the Jobseeker and undertake a Disclosure and Barring Service (DBS) check of the Jobseeker. For more details of how to undertake a Disclosure and Barring Service (DBS) check, please click here.

Any searching or screening tools provided by Us for use in your assessment of the suitability or otherwise of any particular Candidate or advertised vacancy are to assist you in taking these steps but are not intended as a substitute.

IR35 Tax Legislation

Recruiters will need to be aware of the IR35 legislation when posting Job Adverts, namely that targets Candidates including but not limited to independent contractors, freelancers, interim and/or consultant. The recruiter must comply to the rules derived from the IR35 legislation and apply where necessary.

The application of the legislation in question must be done with reasonable care when defining the IR35 of the Jobseeker’s status and in the absence of reasonable care the recruiter will automatically become liable for any omission. The discretion lies with You to be updated with your obligations under the IR35 legislation.

Equality Act 2010

Subject to the clauses above, you must comply and adhere to all applicable laws when using Our Services, including but shall not be limited to the Equality Act 2010 and the Code of Practice on Employment provided by the Equality and Human Rights Commission. You must not use Our Services with the intention to discriminate or place the Jobseekers at a disadvantage when deciding or approaching them to fulfil a job vacancy. You hereby confirm that the content of the Job Advert and when using the Candidate Database as per clause 15, you will comply with all your obligations hereunder and within the aforementioned legislation and Code of Practice on Employment. You shall indemnify Us against any claim brought by an individual arising from your breach of this obligation or any other of these Recruiter Terms.

These Terms shall describe the following:

1 WHAT’S IN THESE TERMS?

1.1 These recruiter terms (the “Recruiter Terms”) set out the information applicable to recruiters (the “Recruiters”) who wish to use a Site.

1.2 By using a Site, you confirm that you accept these Recruiter Terms and that you agree to comply with them.

1.3 If you do not agree to these Recruiter Terms, you must not use a Site.

1.4 We recommend that you print a copy of these Recruiter Terms for future reference.

2 THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

2.1 This Acceptable Use Policy refers to the following additional terms, which also apply to your use of a Site:

(a) Our privacy policy (the “Privacy Policy”), which sets out the terms on which We process any personal data We collect from you, or that you provide to Us. By using a Site, you consent to such processing, and you warrant that all data provided by you is accurate;

(b) Our cookie policy (the “Cookie Policy”), which sets out information about the cookies on a Site; and

(c) If you are a Jobseeker, actively looking for work (“Jobseeker(s)”), Our Jobseeker Terms and Conditions sets out information applicable to Jobseekers.

3 WE MAY MAKE CHANGES TO THE TERMS

3.1. We reserve the right to amend these Recruiter Terms from time to time at Our sole discretion. The “Effective from” date at the top of these terms will always reflect the date on which they were last revised. Each time you access or use the Site you are advised to review these Recruiter Terms to ensure you understand the terms applicable at that time.

4 DEFINITIONS

4.1 In these Recruiter Terms the following words shall have the following meanings:

(a) “Activity Report” means the report accessible via Stepstone Recruit, or downloadable as a CSV file, which allows an Admin to view the Recruiter’s activity on the Site and use of the Services, including the number of searches, views, downloads and Credits used within a date range selected by the Admin;

(b) “Admin” means a Recruiter user with administrative access to Stepstone Recruit, including but not limited to the ability to access and download Activity Reports;

(c) “Application(s)” means each application made by a Jobseeker to a Job Advertisement posted by the Recruiter on the Site;

(d) “Application Data” the details submitted by a Jobseeker, including CV(s) when applying to a Job Advertisement, together with any notes recorded against the Application and information tracking its progress;

(e) “Candidate” means an individual who applies for a job, has made their profile available to Recruiters and signed Our Jobseeker Terms and Conditions;

(f) “Candidate Database” means the database of Jobseeker(s) or Candidate(s) which is accessible via the Site to Recruiter(s) who enter into a Contract;

(g) “Charges” means the fees payable by the Recruiter to Us for the provision of the Services, as set out in the Contract;

(h) “Contract” means the contract between Us and the Recruiter for the provision of Services, comprising these Recruiter Terms and documents referred to in them (also referred to as “Your Offer”) completed and signed by the Recruiter setting out the Services the Recruiter wishes to purchase.;

(i) “Contract Month” means each one-month period beginning on the Start Date and ending on the day before the corresponding date in the following month;

(j) “Contract Term” means the full term of the Contract commencing on the Start Date specified in the Contract;

(k)“Credit (s)” means a digital spending unit allocated to the Recruiter under the Contract for use in accessing or consuming the Services;

(l) “Database Products” means the database software products provided by Us for the purposes of giving access to Jobseeker Data from time to time, which currently include Candidate Database (clause 15.3) and Talent Finder (clause 15.4), and as may be added to, amended renamed or rebranded in any way, or otherwise discontinued, in Our sole discretion;

(m) “Job Advertisement” (also referred to as a “Job Advert”) means any advertisement, posting, or listing of a vacancy or role placed by you (or on Your behalf) on or through the Database Products;

(n) “Jobseeker” an individual who is actively looking for work, to whom Our Jobseeker Terms and Conditions apply.

(o)”Jobseeker Data” means any and all personal information pertaining to a Candidate (including the Candidate’s CV and all other) which is held within the Database Products (in accordance with Our Privacy Policy, the terms of the Contract and the Data Processing Agreement), is relevant to the use of the Database Products by them and by you (or your organisation), and which can be amended or removed by a Jobseeker (or on their behalf) at any time upon their request;

(p) “Network Services Products” means the international recruitment products made available by Us through Our network of partner job portals across the Stepstone Group, which currently comprise the Global Flex, Local Ads, and Global Performance CPAS products, as further described in clause 14.3;

(q) “Recruiter Terms”: these recruiter terms, which set out the information applicable to Recruiters who wish to use the Site;

(r) “Recruiters” means recruiters who have signed the Contract and wish to use the Site;

(s) “Services” means all recruitment Services made available by Us from time to time;

(t) “Start Date” means the date of commencement of the Services as specified in Contract.

(u) “Stepstone API” means the Application programming interface made available by Us from time to time to facilitate the electronic transmission of Applications and related data between a Recruiter’s Applicant Tracking System (or that of Our partner) and the Site, including for the purposes of clause 16.6.

(v) “Stepstone Recruit” means Our internal applicant tracking and management system made available to Recruiters;

(w) “Talent Finder” means Our talent database search Service which allows Recruiters access to Our online database containing CVs of Jobseeker(s) or Candidate(s) who signed up to Our Sites; and

(x) “Unlock” means the event triggered when you click the Unlock button within Talent Finder to reveal a Jobseeker(s) or Candidate(s)’s full name, contact details or other Jobseeker Data.Once triggered, an Unlock permits you to take further actions in respect of that Candidate, including downloading or emailing the relevant Candidate’s CV. No additional Unlock or Credits shall be consumed by taking such further actions;

5 METHODS OF CONTRACTING

5.1 The methods of contracting with Us for the supply of Services are as follows:

(a) Online via the Site. Recruiters may purchase All Jobs Starter or Hiring Budget products through Stepstone Recruit by completing the online order process. Upon purchase, Recruiters will receive an email setting out their purchase details and applicable Contract Term, which shall constitute the Contract.

(b) Direct Contract. Recruiters may enter into a Contract directly with Us by confirming the relevant products with their Account Manager and signing the Contract, as set out in clause 6. Upon execution by both parties, the Contract shall be formed on the terms set out in the Contract and these Recruiter Terms.

6 BASIS OF CONTRACT

6.1 The Contract is entered into to the exclusion of all other terms and conditions (including any terms or conditions which the Recruiter purports to apply under any purchase order, confirmation of order or other documents). In the event of a conflict in terms between the Contract and these Recruiter Terms, the documents shall rank in the following order of precedence: (i) Contract, (ii) these Recruiter Terms.

6.2 Our order process allows you to check and amend any errors before signing the Contract. Please check it carefully before confirming it. You are responsible for ensuring that the Contract is complete and accurate.

6.3 If We are unable to supply you with the Services for any reason, We will inform you of this by email and We will not process the Contract. If you have already paid for the Services, We will refund you the full amount.

7 OUR SERVICES

7.1 Provision of Services. After the Contract is formed, We will provide you with the Services from the Start Date.

7.2 Descriptions and illustrations. Any descriptions or illustrations on the Site are published for the sole purpose of giving an approximate idea of the Services described in them. They will not form part of the Contract or have any contractual force.

7.3 Compliance with the specification. Subject to Our right to amend the specification (see clause 7.4) We will supply the Services to you in accordance with the specification for the Services appearing on the Site at the date of your order in all material respects.

7.4 Changes to specification. We reserve the right to amend the specification of the Services if:

(a) required by any applicable statutory or regulatory requirement; or

(b) the amendment will not materially affect the nature or quality of the Services.

7.5 Reasonable care and skill. We warrant to you that the Services will be provided using reasonable care and skill.

7.6 Time for performance. We will use all reasonable endeavours to meet any performance dates specified in the Contract, but any such dates are estimates only and failure to perform the Services by such dates will not give you the right to terminate the Contract.

7.7 Gratis Job Posting. We may, at Our sole discretion, offer Recruiters with the option to post a number of Job Adverts free of Charge. We do not guarantee that all or any of these free of Charge Job Adverts will be published on the Site. In the event, We have agreed to provide complimentary job posting, You have the option to upload the job content directly, or We may obtain the original content from your website or other channels and publish it on the Site. We retain the right to remove any Job Advert at any time if We deem it to be in the best interest of Our users or Our company. We bear full responsibility for upholding the quality of the Site and its content. Our decision for removing a Job Advert will be final.

7.8 Without prejudice to clause 7.7, the Services are subject to the provisions outlined in clause 11.4, Should your job content fail to adhere to Our rules, We reserve the right to suspend or terminate the Services, either entirely or with regard to the unsuitable content.

7.9 Equality Boost. Recruiters may, subject to Our discretion, use Our Equality Boost product for the purposes of finding suitable Candidates from diverse and underrepresented communities for job vacancies you wish to fill. You may not use the information provided through the use of the Equality Boost for any other purpose whatsoever. The Equality Boost uses data science and human experience to create a bespoke campaign and to help Our Recruiters attract Candidates from different backgrounds. The Recruiter warrants and undertakes that it shall not use the tool in contravention with any applicable laws, codes or regulations (including, without limitation, any employment and anti-discriminatory laws). The Recruiter hereby indemnifies Us from and against any claims brought by an individual and/or company arising from the Recruiter’s breach of this obligation.

8 YOUR OBLIGATIONS

8.1 It is your responsibility to ensure that:

(a) the Contract is complete and accurate;

(b) you co-operate with Us in all matters relating to the use of a Site and any Services;

(c) you provide Us with such information and materials We may reasonably require in order to supply the Services, and ensure that such information is complete and accurate in all material respects; and

(d) you comply with all applicable laws.

8.2 If Our ability to perform the Services is prevented or delayed by any failure by you to fulfil any obligation listed in clause 8.1 (“Your Default”):

(a) We will be entitled to suspend performance of the Services until you remedy Your Default, and to rely on Your Default to relieve Us from the performance of the Services, in each case to the extent Your Default prevents or delays performance of the Services. In certain circumstances, Your Default may entitle Us to terminate the Contract under 22 Termination;

(b) We will not be responsible for any costs or losses you sustain or incur arising directly or indirectly from Our failure or delay to perform the Services; and

(c) it will be your responsibility to reimburse Us on written demand for any costs or losses We sustain or incur arising directly or indirectly from Your Default.

9 CHARGES AND PAYMENT TERMS

9.1 Payment for the Services is by bank transfer or in case of online purchase by credit card.

9.2 We will send you an electronic invoice after the Start Date set out in the Contract. The invoice will be sent to the email address you provide as your accounts payable contact or as otherwise agreed.

9.3 Our Charges are exclusive of VAT. Where VAT is payable in respect of some or all of the Services you must pay Us such additional amounts, at the applicable rate, at the same time as you pay the Charges.

9.4 A job posted on the Site will remain live as agreed in the Contract. A single Job Advert is identified by its unique ID number. If a Recruiter deletes a Job Advert and then either reposts it or posts another, this will be classed as two Job Adverts.

9.5 If any Services to be used within any time period specified in the Contract are not used within that period of time they may not be carried over into any subsequent period without Our prior written consent. The Recruiter will be responsible for payment for any unused Services.

9.6 If you fail to make a payment under the Contract by the due date, then, without limiting Our remedies under these terms you will have to pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause will accrue each day at 4% a year above the Bank of England’s base rate from time to time, but at 4% a year for any period when that base rate is below 0% and further interest and fees will be payable in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. If credit is not permitted, a prepayment account may be granted, with the whole amount of the Contract payable in advance of Services being provided. You may request a review of this credit arrangement after three (3) months from the Contract Start Date. We reserve the right to periodically review your credit terms.

9.7 You must pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

9.8 Credit is granted subject to Us obtaining suitable credit checks. The invoice will be sent to the email address you provide as your accounts payable contact. The invoice will be due for payment in full within 30 days of invoice date. In the event of late payment, We may terminate Services and all outstanding invoices will become payable immediately. In the case of Contracts greater than one-month duration, the fees in respect of the notice period shall also become payable immediately.

9.9 If a Recruiter purchases any All Jobs Product, We may adjust its prices at the start of any renewal term. The Recruiter will be informed of any price changes at least thirty (30) days in advance. If the price increase exceeds ten percent (10%) of the previous total price, the Recruiter may object by emailing consultant@totaljobs.comwithin fourteen (14) days of receiving the notice. If the Recruiter objects effectively, the proposed price increase shall not apply; instead, a price adjustment capped at ten percent (10%) of the previous price will automatically apply for the following term.

9.10 We cannot take responsibility to process your invoice(s) using a third-party portal or systems recommended by you. You must make payment irrespective of any third-party portal or systems you wish to use. If you require a purchase order number to be inserted within the invoice provided, you must insert the purchase order number at the point of signing the Contract. The purchase order number must not affect the due date of when the payment must be made.

10 CONTRACT TYPES

10.1 The Services as set out in the Contract are available under the following contract types for you to purchase:

10.1.1 Hiring Budget

The Hiring Budget method operates on a pre-agreed budget basis. You shall notify Us of the number of job roles you require to be fulfilled, upon which We will provide you with a proposed budget. Full payment of the agreed budget shall be made in advance in accordance with clause 9.

10.1.2. If your budget is exhausted prior to the end of the Contract Term, you may request a top-up budget, which shall be subject to the execution of a new Contract and a further invoice, payable upfront upon signature.

10.1.3. Frame Contract

The Frame Contract operates on a pay in arrears basis, whereby you will be charged for Services consumed during the applicable Contract Month. You will be invoiced in accordance with clause 9.2 upon the conclusion of each Contract Month.

Open Frame Contract: The Recruiter shall have continuous access to the agreed Services for the duration of the Contract. Charges will apply on a pay in arrears basis, calculated in accordance with actual usage during the applicable Contract Month.
Closed Frame Contract: The Recruiter shall commit to a minimum payment value, with Service prices agreed and fixed upfront at the point of contracting. The agreed pricing shall be set out in the Contract and shall remain fixed for the duration of the Contract.

10.1.4. TJ360: Pay for Performance

The TJ360 operates on a pay per Application basis with Charges calculated monthly.

(a) Once a Jobseeker clicks the button to submit their Application, it shall be considered as one Application, irrespective of the level of detail inserted by the Jobseeker. The total number of Applications shall be calculated solely by Us, acting reasonably and in good faith with respect to such calculation.

(b) The Recruiter shall pay per Application at the rate specified in the applicable Contract in respect of each Application made by a Jobseeker to a Job Advertisement posted on the Site.

(c) The Charges relating to the TJ360, being the aggregate sums relating to Applications made in each calendar month, shall be invoiced monthly in arrears and shall be due for payment by the Recruiter within 30 calendar days of the invoice date.

(d) For the avoidance of doubt, clauses 9.4 and 9.5 shall not apply to a Contract relating to the TJ360 product.

(e) TJ360 shall commence on the Start Date and shall continue for an initial period of one (1) Contract Month (the “Initial Term”). Unless terminated earlier in accordance with clause 22, this Contract shall automatically extend for successive periods of Contract Month (each an “Extended Term”) at the end of the Initial Term and at the end of each Extended Term thereafter. Either party may terminate this Contract at the end of the Initial Term or the relevant Extended Term by providing no less than thirty (30) days written notice to the other party prior to the expiry of the relevant term.

10.1.5 All Jobs

(a) Subject to these Recruiter Terms, this product contractually obliges you to publish all open vacancies on the Site for the duration of the Contract Term.

(b) Prior to the commencement of the Services, you shall provide Us with a reasonable estimate of your annual job vacancy volume. Based on that estimate, We shall allocate the corresponding number of Credit available for use during the Contract Term. We will permit an agreed buffer of additional job postings above the contracted volume, which shall be offered at no additional Charge to you, in order to accommodate reasonable fluctuations in your job posting volumes. For the avoidance of doubt, the Fair Usage Policy set out in clause 15.5 of the Recruiter Terms states clients can use up to three hundred (300) Candidates Views or Unlocks per user per day.

(c) Job Advertisements published under the All-Jobs product shall remain live for an initial period of thirty (30) days and shall thereafter be automatically reposted for successive periods of thirty (30) days unless and until the Job Advertisement is expired, closed or removed by the Recruiter. Each automatic repost shall utilise the applicable Credit available under the Contract.

(d) Without prejudice to clause 22 (Termination), if you fail to comply with any of the conditions set out in this clause 10.1.5 or otherwise breach these Recruiter Terms, We reserve the right to terminate the Contract with immediate effect and without notice. Upon termination, you will cease to have access to the Services under the agreed Contract Terms, and any continued use of the Services will be subject to Our standard pricing applicable at the time.

10.1.6 All Jobs Starter

(a) This product is intended exclusively for companies with no more than five (5) open positions per calendar year.

(b) The Recruiter may concurrently utilise the number of advertisement slots specified in the Contract (“Slot” or “Slots”) on the Site. Each Slot represents a continuous right to publish one Job Advertisement at a time. The content of each Slot may be changed to reflect a new vacancy after the current Job Advertisement has been live for a minimum of fourteen (14) consecutive days. Only one live vacancy is permitted per Slot at any time.

(c) Depending on the selection made in the Contract, Slots shall run either at full performance or reduced performance. Reduced performance Job Advertisements are published solely on the Site and are not actively promoted through third party recruitment websites or marketing channels.

10.1.7 Autorenewal (All Jobs and All Jobs Starter)

The All Jobs and All Jobs Starter products shall commence on the Start Date. Unless terminated earlier in accordance with clause 22, each Contract will automatically renew for successive terms of the same duration as the original Contract Term, unless either party gives written notice of termination at least forty-five (45) days prior to the end of the current term. Notice must be sent by email to: consultant@totaljobs.com.

11 JOB ADVERTISING

11.1 For first time Recruiters who pay online via the Site, We need to carry out some security checks before jobs go live. If it is not possible to verify this from the information provided, We will contact Recruiters to request further information. This may delay the time it takes for jobs to go live.

11.2 You will be notified by email when your Job Adverts have gone live on a Site.

11.3 We have rules regarding the content and format of jobs posted on the Site. Their purpose is to ensure that users who search the Site get results which are presented as clearly and informatively as possible. You agree that We may, at Our discretion and without liability to you, remove from the Site any Job Advertisement which is posted in breach of these rules:

11.4 The rules are as follows:

(a) No duplicating of jobs at the expense of other Recruiters’ jobs.

(b) No gratuitous use of keywords in job descriptions or job titles. “Gratuitous” means deliberately inserting words, strings of words, or repeating job titles, with the intention of influencing position in the results listing or increasing the number of page views.

(c) Job Advertisements placed on the Site must be for genuine employment vacancies only. Recruiters are prohibited from placing advertisements for other products or Services, either relating to or unrelated to recruitment including, but not limited to, traineeships, vacancies seeking ‘business owners’, paid or non-paid surveys, affiliate schemes, franchise roles and opportunities, pyramid selling schemes or any other so-called ‘business opportunity’.

(d) With the exception of certain self-employed roles for courier driver vacancies which have been expressly agreed in writing by Us in advance, Recruiters must not charge or accept at any time any fee or other payment from Jobseekers, Candidates, applicants or those who have been successfully offered a position by the Recruiter including, but not limited to, investment fees, franchise fees, joining fees, setting up fees, training fees, monthly fees, Application fees, administrative fees and one-off set-up fees regardless of whether or not such fees or payments are refundable. Furthermore, Recruiters must not require or request Jobseekers, Candidates, applicants or those who have been successfully offered a position by the Recruiter to provide or purchase any material or merchandise as part of accepting or performing any role advertised.

(e) The body of the job description page must not contain contact telephone numbers, URLs, or email links, whether presented as live links or as plain text. Applications must instead be submitted via the designated application button, which will capture the Recruiter’s email address or direct the Candidate to the relevant URL.

(f) Recruiters may only use the name and/or logo of the company for which they are recruiting, and only where that use is consistent with the product type or advertising package the Recruiter has purchased. Use of a company’s name or logo beyond what is permitted under the relevant product type may incur additional charges at Our applicable rates or may be amended or removed by Us at Our discretion.

(g) Job Advertisements which appear to discriminate on grounds of sex, race, age or disability are illegal and may result in proceedings being taken against both the advertiser and the publisher. Advertisements are accepted by the Site on the basis that the Recruiter confirms that any requirement or qualification which may appear to discriminate illegally is in compliance with any exemption available under the relevant legislation. Notwithstanding this confirmation, if We nonetheless believe that an advertisement may be discriminatory, We may at Our discretion either amend the advertisement or remove it from the Site without liability to you to make any refund of amounts paid or due to be paid in respect of the posting or otherwise.

(h) Job Advertisements placed on the Site must not enable illegal or fraudulent activities. To protect Our Jobseekers or Candidates from job scams and fraud, any reports made to Us will be thoroughly investigated and may lead to immediate termination of your account without liability. We reserve the right in Our sole and absolute discretion to reject or remove any Job Advertisement at any time if We consider that the advertisement is illegal or fraudulent.

(i) Job Advertisements placed on the Site must be accessible and available for the Jobseekers to review and apply. If We become aware that the Job Advert is no longer in existence or is not available for the Jobseekers to access, We reserve the right to remove the Job Advert from the Site without any prior notification to you. This will include if the Job Advert is within the agreed term specified in the Contract and it is no longer in existence; We will remove the Job Advert immediately.

(j) Job Advertisements placed on the Site which include any reference to a brand of a client or a subsidiary of the Recruiter (which reference may include, without limitation, such client’s or subsidiary’s logo, http address, email address and telephone number) (the “Client Branded Advertising”), and the posting of such Client Branded Advertising has not been agreed by Us, then the offending content will be removed.

(k) Job Advertisements for open days can only be posted if they are for currently available job opportunities. Clause 17 will apply to Jobseeker Data you collect and process as part of open day events.

(l) Pro Campus is intended solely for the advertising of genuine graduate vacancies. Recruiters must not use Pro Campus to advertise any other type of role, including experienced-hire, senior or non-graduate vacancies. We reserve the right, at Our discretion and without liability to you, to remove any Job Advertisement posted using Pro Campus which does not meet this requirement, or to Charge you Our standard applicable rate for that Job Advertisement.

12 RESPONSES TO ADVERTISEMENTS

12.1 We do not guarantee any response to your advertisement or that responses will be from individuals suitable for the job advertised. It is your responsibility to carry out such checks and procedures as are necessary to ensure that Jobseekers are suitable for the job advertised and have the required qualifications and personal characteristics.

12.2 As part of Our commitment to getting Recruiters the best possible response, We reserve the right to amend some of the job details and the layout of the advert that you supply in order to optimise your advertisement. This may also include changes to the structure and visual display of content and media.

12.3 You acknowledge that We own and retain all rights, title and interest in any content or format created by Us for the purpose of creating a job posting for Our Recruiters. This includes but shall not be limited to text, graphics, photos, trademarks, logos and other materials (collectively the “Content”) provided or created by Us. Except as granted in these Recruiter Terms, any use of the Content, including modification, transmission, presentation, distribution, republication or other exploitation of the Site or of any Content, whether in whole or part, is prohibited without Our express prior written consent

12.4 Your use of a Site and/or any Content does not grant or transfer to you any ownership or other rights in a Site and/or any Content, and except as expressly provided, nothing in these Recruiter Terms or within a Site and/or any Content shall be construed as conferring on you or any other person or entity any licence underthese Recruiter Termsor any third-party intellectual property rights. Any rights not expressly granted to you in this are expressly reserved.

12.5 We reserve the right to conduct tests across any of Our Sites, Services, products and features in order to improve their effectiveness. You agree to such tests and acknowledge that such tests shall be performed without notice to you.

13 THIRD PARTY SITES

13.1 Vacancies you post on the Site may also appear on third party recruitment websites pursuant to agreements from time to time between Us and the proprietors of such third party recruitment websites.

14 NETWORK SERVICES

14.1 Offers and prices for Network Services are subject to change until the specific advertisement is placed and depend on Our continued cooperation with Our cooperation partners in the respective countries, in the Stepstone Group.

14.2 For Services that are published or used on websites that are not operated by Us, additional requirements and restrictions may apply. These have to be met. Specific information about additional requirements and restrictions for websites that are not operated by Us are provided upon request.

14.3. We offer the following products under Our network (“Network Services”):

Global Flex: In the Global Flex Pack product, display of Job Advertisements takes place in the selected countries on the online job portals of the network partners. The costs for this result from the respective offer.
Local Ads: In the Local Ads product, display of Job Advertisements takes place within a defined geographic region on the online job portals of the network partners.
Global Performance Cost Per Application Start (“CPAS Product”): In the Global Performance CPAS product, Job Advertisements are displayed across the selected countries on the online job portals of the network partners on a performance based basis. The costs per Application will be specified in your Contract and you are charged each time a Candidate clicks on ‘apply’ on Our Network Sites. For the avoidance of doubt, a chargeable Application Start is recorded at the point a Candidate clicks the apply button on the Network Site, irrespective of whether the Candidate completes or progresses the Application on any third party Site to which they are redirected. For the purposes of invoicing, the costs will be shown in the dashboard.

14.4 The following payment methods are available for Network Services, subject to the restrictions set out below, and shall be selected by the Recruiter in the Contract:

(a) Hiring Budget: as described in clause 10.1.1, available to Recruiters purchasing the Global Flex or Local Ads products. Full payment of the agreed budget shall be made in advance in accordance with clause 9.

(b) Consumption: available to Recruiters purchasing the CPAS Product. The Charges relating to the CPAS Product shall be invoiced monthly in arrears, calculated by reference to the number of Application Starts generated during the applicable month, at the costs per Application specified in the Contract. Recruiters may elect to either:

(i) pay upfront by making payment of an agreed sum in advance of the Services being provided; or

(ii) pay on a performance basis, whereby Charges shall be invoiced monthly in arrears.

14.5. Where you have purchased either the Global Flex or Local Ads product, if the display of advertisements on the online job portals of one or more selected network partner countries is no longer possible for any reason, We will notify you at least 30 days in advance and you will be entitled to terminate the Contract.

14.6. Where a Recruiter purchases the Global Flex or Global Performance CPAS product, We may adjust prices at the start of any renewal term. The Recruiter will be informed of any price changes at least thirty (30) days in advance. If the price increase exceeds ten percent (10%) of the previous total price, the Recruiter may object by emailing consultant@totaljobs.com within fourteen (14) days of receiving the notice. If the Recruiter objects effectively, the proposed price increase shall not apply; instead, a price adjustment capped at ten percent (10%) of the previous price will automatically apply for the following term.

14.7. The posting of Job Advertisement s across all Network Services is subject to the rules set out in clause 11.4. We reserve the right to suspend or remove any Job Advertisement that fails to comply with those rules.

15 USE OF OUR DATABASE PRODUCTS

15.1 You may use the Database Products for the purpose of finding suitable Candidates for specific job vacancies that you, or (if you are an employment agency or employment business) your clients, wish to fill. You may only use Jobseeker Data for the purposes of filling a specific job vacancy and may not use such information in connection with any other activities which are not specified in (or consented to via) Our Privacy Policy.

15.2 The nature and extent of the material you are entitled to receive from Us via the Databases is determined by the Service you have purchased (and your ongoing compliance with these terms), as set out in the Contract.

15.3 CANDIDATE DATABASE

15.3.1 If you use Candidate Database, your Contract will be based of the Credit model, which is triggered by a Candidate View.

(a) A “Candidate View” is defined as any event by which you obtain contact details or knowledge of the content of a CV, which can occur by:

revealing contact information from within the Candidate Database, candidate recommender.
viewing a profile or CV online;
downloading or emailing a CV from the Candidate Database or candidate recommender;
clicking on a link in a candidate email message that leads to the Candidate Database, where the contact details or CV content are then separately revealed; or
otherwise gaining knowledge thereof.

(b) In a period of twenty-eight (28) days, multiple views of the same Candidate will count as one Candidate View and will not consume additional Credits.

(c) Credits are valid until the end date specified in the Contract and any other unused Credits will expire at the end of the Contract or after termination of the Contract.

15.4 TALENT FINDER

15.4.1 Talent Finder allows you to perform search queries based on keywords or entire Boolean strings to identify the most suitable Candidates who match your job requirements and hiring criteria.

15.4.2 Talent Finder offers different Service plans, and you will have the option to choose the plan most suitable for your hiring needs.

15.4.3 Pursuant to the selected plan, you shall have the capacity to Unlock Candidates as set out in Contract, subject to the terms of your plan:

(a) Basic Plan: You may Unlock Candidates up to the Unlock limit for each Contract Month. Unused Unlocks do not carry over to subsequent months. Additional Unlocks may be purchased and will be valid either (i) until the end of the same Contract Month or (ii) as a recurring top-up, which adds Unlocks for the current Contract Month and all subsequent Contract Months.

(b) Flex Plan: You may Unlock Candidates up to the total Unlock limit for the entire Contract Term. Unlocks may be used at any time during the Contract Term. Unused Unlocks do not carry over beyond the end of the Contract. Additional Unlocks may be purchased and are valid for the remainder of the Contract Term.

(c) Licence plan: We may grant access to Talent Finder to a fixed number of authorised users within your organisation, as specified in Contract. Each user is allocated an individual Licence. At the commencement of the Contract, the total pooled Unlock allowance will be calculated based on the number of Licences purchased, multiplied by the daily Unlock limit and the number of working days in the Contract Term.

15.4.4 If you have identified a suitable Candidate, you can use an Unlock to reveal the Candidates’ details in full.

15.4.5 In a period of thirty (30) days, multiple Unlocks of the same Candidate will count as one Unlock and will not consume additional Unlocks or Credits.

15.4.6.Upon Unlock, you may use the revealed information to contact the Candidate. You are prohibited from sending spam communications or rude, offensive, or unlawful messages to Candidates. Messages must comply with all applicable laws and regulations, including those governing data protection and privacy. Candidates have the right to report any inappropriate messages received from Recruiters. Upon receipt of such reports, We will investigate the matter and take appropriate action, including but not limited to suspending or terminating your access to the Database Products.

15.4.7 If a Recruiter holds a direct Contract with Us accesses Our Talent Finder through an aggregation Service, which connects to multiple talent databases, including Ours, the Recruiter may access and Unlock talent profiles directly through these aggregation Services. Upon unlocking a Candidate via the aggregation Service, the Recruiter will gain access to the Candidates’ CV. We will track the number of Unlocks to ensure that your usage aligns with the Contract and the number of Credits or Unlocks you have purchased.

15.5 During the Contract Term, you shall adhere to the fair usage policy, set out as follows (“Fair Usage Policy”)

We deem fair usage to be three hundred (300) Unlocks per user per day for both Database Products.
We reserve the right to amend any fair usage limits that have been imposed at any time and without prior notification.
The Fair Usage Policy as set out in this clause does not apply where We believe, in Our sole discretion, that you have:
- misused the Jobseeker Data and/or data and/or the Candidate Database or Talent Finder.
- committed a breach or breaches of Our Acceptable Use Policy; and/or
- breached any of the other terms of the Contract.

15.6 We take any misuse of data, breach of a user’s Contract or breach of any legal policy or regulations seriously. We reserve the right to limit and restrict your daily usage to a number We deem is reasonable and/or suspend or cancel, without refund, access to the Database Products and any associated Services if We, in Our sole discretion, suspect the misuse of data by a user and/or the user has breached any of the terms of their Contract with Us. In addition, any such activity may result in legal action being taken by Us against the offending party.

15.7 You may not:

(a) Supply, sell or license material from the Database Products, or a copy of it, to any other person, including another member of your group of companies.

(b) Download, search or view the Database Products through any automated (e.g. ‘scraping’) process or any other processes.

(c) Contact the individuals using the Jobseeker Data held within the Database Products or make or allow any use of that information about those individuals, other than for the purpose of finding suitable Jobseekers for specific job vacancies or as they have otherwise consented. You must, at all times, comply with your obligations under the Privacy Policy

(d) Access Our Database Products from a system that is not fully patched or does not have industry standard Antivirus software installed that is regularly updated.

15.8 During the term of this Contract, an eligible Recruiter may be permitted to switch from Candidate Database to Talent Finder by providing written notice to Us. Any such switch will be subject to Our approval and feasibility. In the event, a switch is approved the handling of the Recruiter’s existing Credits will be agreed separately based on the Recruiter’s Credit usage.

16 APPLICATION DATA

16.1 When a Jobseeker submits a response to an advertisement, details of their Application will be loaded to your account. Your account allows you to record notes against the Application and track its progress. Please click here to view Our Data Processing Agreement.

16.2 You acknowledge that We may delete such Application Data without notice to you in line with Our general policies on retention and deletion of data relating to Jobseekers, including where the Jobseeker to whom the Application Data relates decides to delete their profile.

16.3 As a controller of Application Data, We will comply with Our responsibilities under the UK General Data Protection Regulation in respect of such notes, which may include disclosure of Application Data to the Jobseeker if the Jobseeker submits a request to access their data;

16.4 For the purposes of the General Data Protection Regulation you are a joint controller of Application Data held on your account. You agree you will be responsible for ensuring that any Application Data which you enter is accurate, deleting Application Data when you no longer require it, and responding in a timely fashion to any request from a Jobseeker seeking to exercise their rights under the UK General Data Protection Regulation, including requests which We receive and pass to you because We are not able to assess them, for example where a Jobseeker asks for inaccurate data to be corrected.

16.5 If you use an Applicant Tracking System (“ATS”) which is integrated with Our website, Jobseekers will be able to submit Applications directly to your ATS. When you receive a Jobseeker’s Application into your ATS (the “Jobseeker ATS Data”), you will be the data controller of the Jobseeker ATS Data. You agree that you will be responsible for deleting the Jobseeker ATS Data when you no longer require it and responding in a timely fashion to any request from a Jobseeker seeking to exercise their rights under the UK General Data Protection Regulation, including requests which We receive and pass to you. You also agree that you will use the Jobseeker ATS Data (i) consistently with the UK General Data Protection Regulation and your privacy notice if your ATS provider has provided Us with your privacy notice or (ii) only to process their Application for the specific job which they have applied for, if your ATS provider has not provided Us with your privacy notice.

16.6. Subject to clause 16.5, where you connect and use your own ATS or use one of Our partner’s ATS, you undertake to ensure, on an ongoing basis, that any Applications or data transmitted via the Stepstone API are free from malware, including but not limited to viruses, worms, time bombs, and Trojan horses. You further undertake not to carry out, or permit, any DNS or related network-based attacks. If, during operation, there are indications that the Application does not meet these requirements, We shall notify you without undue delay and request that you remedy the issue. The timeframe for remediation shall depend on the severity of the issue identified. If you fail to comply with such request within the specified timeframe, We reserve the right to suspend or block access to the API until the issue has been resolved and, where necessary, to discontinue the provision of the Services.

16.7. If you do not use an ATS, you will be able to manage the Applications made by Candidates using Our internal system, Stepstone Recruit. This will provide you with the opportunity to organise and centralise Application(s) and other material(s) (“Candidate Materials”) provided for the purpose of the said Job Advert. Should you wish to store and/or save any of the Candidate Materials, you will need to save and download these onto your own databases in accordance with these Recruiter Terms and applicable Data Protection Laws.

16.8 Subject to clause 16.7, in the event a Candidate exercises their right to erasure under Article 17 of the UK General Data Protection Regulation, We as a data controller will need to comply with the Candidate’s request which would mean if the Candidate had completed an Application or provided further supporting material(s) for any of your Job Advert(s) it will be removed from Stepstone Recruit For the avoidance of doubt, you will no longer be permitted to download or transfer any Candidate Materials from Stepstone Recruit to your own databases even if the Job Advert is still live once We have actioned the Candidate’s right to erasure.

17 DELETION OF JOBSEEKER DATA

17.1 On average, the search for a suitable Candidate is concluded within three (3) months.

17.2 Therefore you agree to collect consent for keeping the Jobseeker Data directly from the Candidate or otherwise delete this Jobseeker Data after a period of three (3) months. This does not apply in case you have other legal grounds to keep the Jobseeker Data.

18 EQUALITY BOOST BADGE

18.1 Equality Boost Badge. For the purpose of this clause 18, “Equality Criteria” means We will cross reference the requested materials sent by the Recruiter, including but not limited to a copy of its updated Gender Pay Gap Report, to its principle and standards. The Recruiter is responsible to disclose their updated materials.

18.2 We shall apply the Equality Boost Badge to each Recruiter’s Job Advert that qualifies.

18.3 Equality Boost Badge shall be made available for the duration as specified in the Contract and shall be valid until the end date specified.

18.4 The Equality Criteria shall be listed by Us but shall in effect mean that, if met, We can be reasonably satisfied that the Recruiter promotes equality in the workplace

18.5 The Recruiter shall provide all information reasonably required by Us from time to time in order for Stepstone Group UK to determine if the Equality Criteria has been, and is being, met. The Recruiter shall warrant the accuracy of the information provided.

18.6 We reserve all intellectual property rights in the Equality Boost Badge.

18.7 The Recruiter shall not publish, display or in any manner distribute any advertising or promotional materials of any kind relating to and/or including the Equality Boost Badge (i.e. the Equality Boost Badge is to be applied by Us only).

18.8 We reserve the right to immediately terminate the Recruiter’s right to use the Equality Boost Badge if, in Our opinion, the Recruiter’s continued use could be prejudicial to the reputation of Stepstone Group UK, the Equality Boost Badge and/or other Recruiters who have been granted the right to display the Equality Boost Badge (including where, in Our opinion, it is determined that the Recruiter does not meet the Equality Criteria at any stage).

18.9 The Recruiter shall indemnify and hold harmless Stepstone Group UK from any third-party claims arising out of the Recruiter’s failure to meet the Equality Criteria at any stage and from any claims under the Equality legislation.

19 APPLICATION STATUS

19.1 As part of Our Services to Candidates, We provide them with the status of their Application(s) within their account area. In order to fulfil Our contractual obligations to Candidates, We will receive the respective status of Applications as they move along your recruitment funnel within your ATS. Such information will only be provided to Us for Candidates who have registered on Our platform and have applied to your Job Advert. This will include but shall not be limited to the receipt of the Applications or the opening of the Application.

19.2 Subject to clause 19.1, the legal basis under Data Protection Laws for the transfer and processing of the information is Contract as We will need to provide this information to the Candidates to inform them about the Application cycle. To allow reasonable time for you to contact the Candidate with the status of their Application, We will not display the status before two weeks have passed from the submission of the Application.

19.3 We use this information to assess the quality of Our Services and the number of relevant applicants We have provided to you. The ATS will notify Us each time you change the status of a submitted Application(s) by a Candidate where that Candidate has applied via one of Our Sites.

19.4 Once We have established which third party’s ATS you are using, you shall work with Stepstone Group UK to leverage any available ATS integrations We have in order to fully optimise your campaign’s performance.

20 RECRUITER SUPPLIED CONTENT

20.1 This section applies to all advertising campaigns (the “Campaigns”) and other material accepted by Us for display on any of Our Sites. By placing any such material, you accept these terms and conditions as principal, even if you are acting as agent or buyer for the third party advertiser.

20.2 We must receive the complete creative content for a Campaign in an acceptable format at least two working days before 9am on the go-live date specified in your order. Otherwise, We may not be able to achieve the specified go-live date, but you must pay the full amount set out in the order irrespective of whether any delivery target for impressions has been met.

20.3 To cancel or alter an order for a Campaign you must inform Us or email at the number or address on the order, at least two working days before 9 am on the go-live date specified in your order. Otherwise, you must pay the full amount set out in the order, irrespective of whether any delivery targets for impressions have been met.

20.4 You are responsible for the content of material supplied by you and for ensuring that you have the right to supply it to Us and that it complies with all relevant legislation and codes of practice. If We receive complaints about any material or its content We may, at Our discretion, remove the material from display without reference or liability to you. You hereby indemnify Us against any claim that the material infringes the intellectual property rights or other rights of others or is defamatory or otherwise offensive.

20.5 If you are an employment agency or an employment business (as defined by the Employment Agencies Act 1973) it is your responsibility to ensure the advertisements you place on a Site comply with the Conduct of Employment Agencies and Employment Businesses Regulations 2003 and all other applicable laws.

20.6 You are also responsible for fulfilling and dealing with any orders or enquiries relating to the goods or Services to which a Campaign relates, and you indemnify and hold Us harmless accordingly.

20.7 Where a campaign is sold on a CPM basis, We will provide you with reporting at the end of the campaign on performance of impressions served, clicks and click through rate.

20.8 Your sole remedy if We, or Our third party subcontractors who may host and serve Campaigns from time to time, make an error in displaying any Campaign is the cost of re-running the relevant Campaign. Neither We nor Our subcontractors shall be liable in any circumstances for any loss of profit or business.

21 STEPSTONE RECRUIT

21.1 Stepstone Recruit is made available to Recruiters who do not utilise an ATS in connection with the Services. Stepstone Recruit provides Recruiters with the ability to manage and track the Services, including viewing Unlocks from Talent Finder, managing and monitoring Job Advertisements, tracking the progress of Applications, and downloading an Activity Report in accordance with clause 21.3.

21.2 As part of Our Services, an ‘Admin’ is able to access a report through Stepstone Recruit that allows them to view their Company’s activity when using Our Site and Services. The Admin agrees to make use of the Activity Report for the sole purpose of evaluating their use of the Candidate Database, including but shall not limited to, revealing the number of searches; views; downloads; and Credits used in a date range selected by the Admin (“Agreed Purpose”).

21.3 In addition to viewing the Activity Report in Stepstone Recruit, an Admin may download a copy of this report by clicking ‘Export as CSV’, which will trigger a downloaded CSV files detailing the activity.

21.4 An Admin must delete or destroy any Activity Report, including all copies thereof, after a period of three months from the date of downloading the Report (the “Period”). The Admin agrees to collect consent for keeping the Jobseeker Data obtained in the Activity Report directly from the Candidate for longer than three months or otherwise delete this Jobseeker Data after the Period.

21.5 An Admin must comply with clause 15.7 once the Activity Report is downloaded and/or extracted. You shall not sell, transfer, disclose, or distribute the contents of the Activity Report to any third party, including to any subsidiaries or affiliates who are not associated with this Contract. The Admin shall use the Activity Report solely as an end-user.

21.6 If a Candidate exercises their right to erasure as provided for in clause 16.8, the Admin shall erase all Jobseeker Data from the downloaded excel sheets, and any copies thereof. For the avoidance of doubt, the Admin will no longer be permitted to transfer any Jobseeker Data from the Activity Report or excel sheet to their own databases, or to contact the concerned Candidate about any current or future job vacancies.

22 TERMINATION

22.1 Without limiting any of Our other rights, We may suspend the performance of the Services, or terminate the Contract with immediate effect by giving written notice to you if:

(a) you commit a material breach of any term of the Contract and (if such a breach is remediable) fail to remedy that breach within seven (7) days of you being notified in writing to do so;

(b) you fail to pay any amount due under the Contract on the due date for payment;

(c) you take any step or action in connection with you entering administration, provisional liquidation or any composition or arrangement with your creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of your assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;

(d) We reasonably believe that you are likely to misuse the Services, fail to make payments or otherwise breach any terms under these Recruiter Terms;

(e) We suspect that your company conduct or engage in activities or business practices that are illegal or fraudulent or that your use of our Services will cause, authorise or contribute to illegal or fraudulent activities;

(f) you suspend, threaten to suspend, cease or threaten to cease to carry on all or a substantial part of your business; or

(g) your financial position deteriorates to such an extent that in Our opinion your capability to adequately fulfil your obligations under the Contract has been placed in jeopardy.

22.2 Termination of the Contract will not affect your or Our rights and remedies that have accrued at termination.

22.3 Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination will remain in full force and effect.

22.4. Where We terminate the Contract under clause 22.1 as a result of any breach, act or circumstance attributable to you, then, without prejudice to any other right or remedy available to Us:

(a) We shall be entitled to withhold payment of any sums otherwise due or payable to you under the Contract (including, for the avoidance of doubt, any refund, rebate, Credit or other sum) until all sums owed by you to Us under the Contract have been paid in full; and

(b) all Charges and other sums payable by you in respect of the remainder of the Contract Term (including any Charges which would otherwise have fallen due after the date of termination) shall become immediately due and payable, and We may demand immediate payment of the same.

23 ASSIGNMENT

23.1 We may assign or subcontract any or all of Our rights and obligations under this Contract to a member of the Stepstone Group. If We exercise Our right to subcontract any or all of Our obligations under this Contract to a member of the Stepstone Group, We will immediately resume the performance of such obligations on such company ceasing to exist.

24 EVENTS OUTSIDE OUR CONTROL

24.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under the Contract that is caused by any act or event beyond Our reasonable control (an “Event Outside Our Control”).

24.2 If an Event Outside Our Control takes place that affects the performance of Our obligations under the Contract:

(a) We will contact you as soon as reasonably possible to notify you; and

(b) Our obligations under the Contract will be suspended and the time for performance of Our obligations will be extended for the duration of the Event Outside Our Control. We will arrange a new date for performance of the Services with you after the Event Outside Our Control is over.

24.3 You may cancel the Contract affected by an Event Outside Our Control which has continued for more than thirty (30) days. To cancel please contact Us. If you opt to cancel, We will refund the price you have paid, less the Charges reasonably and actually incurred by Us in performing the Services up to the date of the occurrence of the Event Outside Our Control.

25 LICENCE TO USE RECRUITER’S NAME, TRADEMARKS AND LOGOS

25.1 The Recruiter grants Us a fully paid-up, worldwide, non-exclusive, royalty-free licence during the term of the Contract to use the Recruiter’s name, trademarks and logos (the “Recruiter IP”) for the purposes of providing the Services. We may also use the Recruiter IP in Our marketing materials (including, but not limited to, websites and brochures). We may present examples of the Services provided and the materials published on behalf of Recruiters.

26 LIMITATION OF LIABILITY: YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE

26.1 Nothing in the Contract limits or excludes Our liability for:

(a) death or personal injury caused by Our negligence, or the negligence of Our employees, agents or subcontractors;

(b) fraud or fraudulent misrepresentation; or

(c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession) or any other liability which cannot be limited or excluded by applicable law.

26.2 Subject to clause 26.1, We will not be liable to you, whether in Contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

(a) loss of profits;

(b) loss of sales or business;

(d) loss of anticipated savings;

(e) loss of use or corruption of software, data or information;

(f) loss of or damage to goodwill; and

(g) any indirect or consequential loss.

26.3 Subject to clause 26.1, Our total liability to you arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will be limited to the total Charges paid under the Contract.

26.4 Except as expressly stated in these Recruiter Terms, We do not give any representations, warranties or undertakings in relation to the Services. Any representation, condition or warranty which might be implied or incorporated into these Recruiter Terms by statute, including without limitation the terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982, by common law or otherwise are, to the fullest extent permitted by law, excluded from the Contract.

26.5 Nothing in these Recruiter Terms limits or affects the exclusions and limitations set out in Our Terms & Conditions.

26.6 This clause 26 will survive termination of the Contract.

27 WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?

27.1 These Recruiter Terms, their subject matter and its formation are governed by English law. You and We both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

Please also see Our Privacy Policy and UK GDPR FAQs for more information.