How to improve employee engagement, productivity, and retention – featuring: Gemma Tracey from Champneys – Recruiting in Hospitality Podcast
Are you looking for ways to improve employee engagement, productivity, and retention in your business?
Podcasts
Welcome to the Recruiting in Hospitality podcasts from Caterer.com. In each programme we invite top guests from the world of hospitality to discuss issues affecting employers. We talk recruitment, development and retention as well as matters concerning you and your teams.
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How apprenticeships can be used as a powerful resource to boost hiring success & retention – featuring: Jenni Clarke from Umbrella Training and Jo-mandi Templeton from The Montcalm – Recruiting in Hospitality podcast
In this episode of Recruiting in Hospitality, our Client Consultant, Junior Lewis talks to apprenticeship specialist, Jenni Clarke from Umbrella Training and Jo-mandi Templeton, Head of Talent and Culture at The Montcalm about how apprenticeships can provide the hospitality industry with a powerful resource to boost hiring success and retention.
The benefits of hiring older workers, and strategies for hiring older workers – featuring: 26 Recruitment and Centre for Ageing Better – Recruiting in Hospitality podcast
Welcome to our Recruiting in Hospitality podcast from Caterer.com
Exciting times ahead for the Institute of Hospitality as Kellie Rixon becomes Chair – featuring: Kellie Rixon – Recruiting in Hospitality podcast
In September, Kellie Rixon, MBE, becomes Chair of the Institute of Hospitality.
Caterer.com caught up with Kellie during a recent visit to Scotland to find out about her plans for the Institute and ‘what happens next?’
Hospitality in Scotland after lockdown and what’s different about The CiS Excellence Awards? – featuring: Alex Buchanan from CateringScotland.com – Recruiting in Hospitality podcast
After a year off due to the Coronavirus pandemic, the Catering in Scotland Excellence Awards returns in partnership with Caterer.com. We spoke to Alex Buchanan from CateringScotland.com about the awards and his feelings about reopening.
How to create new careers in hospitality – featuring: Tom Aikens – Recruiting in Hospitality podcast
Welcome to our Recruiting in Hospitality podcast from Caterer.com
What more can employers do to encourage people to join and stay in the hospitality industry?– featuring: Claire Bosi, Choose Hospitality – Recruiting in Hospitality podcast
Choose Hospitality is an initiative driven by the industry itself, to stimulate interest in the wide-ranging benefits of a career in hospitality.
Factors negatively affecting mental health in the hospitality workplace – featuring: Kris Hall from The Burnt Chef Project – Recruiting in Hospitality podcast
In a recent survey, 84% of hospitality professionals questioned had experienced some kind of mental health issue within their career and 46% would not feel comfortable talking about their health concerns with their colleagues.
Engaging The Next Generation of Hospitality – featuring: Sally Beck General Manager of the Royal Lancaster Hotel – Recruiting in Hospitality podcast
What can hospitality leaders do to ignite young people’s interest in hospitality? How can young people help others forge a great hospitality career? – What can we, as an industry, do to engage the next generation to believe that an amazing career in hospitality is for them?
Why the wellbeing of your team is of paramount importance to the success of your hospitality business – featuring: Amanda Scott, Compass Group – Recruiting in Hospitality podcast
Caterer.com People Awards winner, Food Service provider, Compass Group shone with their entry in the Wellbeing category. At a time when circumstances were difficult throughout the hospitality industry, Compass Group understood that the well-being of their people was of paramount importance. This is as much relevant today as it was then.
The challenges of reopening hospitality after Covid-19 – featuring: Malmaison – Recruiting in Hospitality podcast
Caterer.com ‘Catch Up’ with inspiring hospitality people, Martyn Ball and Ben Gabbitas from Malmaison, Hotel Du Vin
Hospitality recruitment consultancy that puts people and their development at the heart of everything they do – Featuring Sixt-Eight Recruitment – Recruiting in Hospitality podcast
Abi Dunn, Founder of Sixty Eight People, tells us about the camaraderie she has experienced in the hospitality industry during these difficult times
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How to improve employee engagement, productivity, and retention – featuring: Gemma Tracey from Champneys – Recruiting in Hospitality Podcast
Are you looking for ways to improve employee engagement, productivity, and retention in your business?
How apprenticeships can be used as a powerful resource to boost hiring success & retention – featuring: Jenni Clarke from Umbrella Training and Jo-mandi Templeton from The Montcalm – Recruiting in Hospitality podcast
In this episode of Recruiting in Hospitality, our Client Consultant, Junior Lewis talks to apprenticeship specialist, Jenni Clarke from Umbrella Training and Jo-mandi Templeton, Head of Talent and Culture at The Montcalm about how apprenticeships can provide the hospitality industry with a powerful resource to boost hiring success and retention.
How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process
Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.
The benefits of hiring older workers, and strategies for hiring older workers – featuring: 26 Recruitment and Centre for Ageing Better – Recruiting in Hospitality podcast
Welcome to our Recruiting in Hospitality podcast from Caterer.com
Exciting times ahead for the Institute of Hospitality as Kellie Rixon becomes Chair – featuring: Kellie Rixon – Recruiting in Hospitality podcast
In September, Kellie Rixon, MBE, becomes Chair of the Institute of Hospitality.
Caterer.com caught up with Kellie during a recent visit to Scotland to find out about her plans for the Institute and ‘what happens next?’
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Hospitality in Scotland after lockdown and what’s different about The CiS Excellence Awards? – featuring: Alex Buchanan from CateringScotland.com – Recruiting in Hospitality podcast
After a year off due to the Coronavirus pandemic, the Catering in Scotland Excellence Awards returns in partnership with Caterer.com. We spoke to Alex Buchanan from CateringScotland.com about the awards and his feelings about reopening.
Leading with empathy and compassion makes difficult situations easier to manage, which ultimately increases the bottom-line
Leadership is a choice, not a job title, but with so many leadership styles to adopt, what really makes a leader stand out?
How to create new careers in hospitality – featuring: Tom Aikens – Recruiting in Hospitality podcast
Welcome to our Recruiting in Hospitality podcast from Caterer.com
Popular on Caterer
How to improve employee engagement, productivity, and retention – featuring: Gemma Tracey from Champneys – Recruiting in Hospitality Podcast
Are you looking for ways to improve employee engagement, productivity, and retention in your business?
Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
Hospitality charities to support in 2023
The sector has shown incredible strength and resilience during and after the pandemic, and it is important that we continue to both celebrate and encourage each other throughout 2023.
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent
In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.
Walk for Calm 2021 – back for an even bigger event this year, taking simple steps to promote wellbeing
This September, all the wonderful people of hospitality are invited to Walk for Calm, to promote better mental health and raise funds to support the work of leading charities Hospitality Action and CALM (Campaign Against Living Miserably). Will you join us?
How apprenticeships can be used as a powerful resource to boost hiring success & retention – featuring: Jenni Clarke from Umbrella Training and Jo-mandi Templeton from The Montcalm – Recruiting in Hospitality podcast
In this episode of Recruiting in Hospitality, our Client Consultant, Junior Lewis talks to apprenticeship specialist, Jenni Clarke from Umbrella Training and Jo-mandi Templeton, Head of Talent and Culture at The Montcalm about how apprenticeships can provide the hospitality industry with a powerful resource to boost hiring success and retention.
‘BAME Women in Travel’ is on a mission to promote opportunities in hospitality for Black, Asian and minority ethnic women
‘BAME Women in Travel’ is not about tokenism, it is about fair and equal opportunities because we are talented, smart and capable of driving the growth and success of the UK hospitality and travel industry’
How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process
Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.
Recruitment & Retention Q&A with Meg Martin, Recruitment Manager at Tao Group
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
When a fire forced the closure of the Mandarin Oriental London, the hotel donated 40,000 hours of volunteer activity in support of the FANtastic London campaign
For 115 years, the Mandarin Oriental London Hyde Park has represented the pinnacle of luxury in Knightsbridge.
Beautiful and stylish, the hotel has been a go-to destination for those seeking the best service and accommodation London has to offer.
In 2016, the hotel embarked upon its biggest renovation ever, investing £100 million to maintain its reputation as the most desirable hotel in the capital.
Just weeks before its reopening a major fire closed the hotel. It was a blow for the team at Mandarin Oriental, after all their hard work and preparation to once again welcome the public.
The benefits of hiring older workers, and strategies for hiring older workers – featuring: 26 Recruitment and Centre for Ageing Better – Recruiting in Hospitality podcast
Welcome to our Recruiting in Hospitality podcast from Caterer.com
The importance of looking after your employees’ mental and emotional wellbeing
Good mental and emotional well-being are critical but how do you, as a leader or manager, make sure that your people are OK and, more importantly, should responsibility for your employees’ health and well-being rest with you?
Exciting times ahead for the Institute of Hospitality as Kellie Rixon becomes Chair – featuring: Kellie Rixon – Recruiting in Hospitality podcast
In September, Kellie Rixon, MBE, becomes Chair of the Institute of Hospitality.
Caterer.com caught up with Kellie during a recent visit to Scotland to find out about her plans for the Institute and ‘what happens next?’
Trending on Caterer
How to use your brand culture and values to attract new talent
Culture is a necessary component for your company as it defines your corporate identity and therefore, magnifies the growth and success associated with that.
How to give constructive feedback to unsuccessful candidates
Rejecting interview candidates can often be a difficult but is a natural part of the hiring process. How you deliver the feedback will differentiate your company from the rest.
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
How to apply a collaborative approach to recruiting
Introducing collaborative recruiting helps to create a more open, transparent and shared company culture. Through gaining the views of others it can mitigate the risk of bad or short-term hires and also remind your existing employees of the incredible value added by a fantastic new hire.
Recruitment & Retention Q&A with Meg Martin, Recruitment Manager at Tao Group
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
‘Back in Business’, raising much needed funds for Hospitality Action
Hospitality Action is nothing short of inspiring when it comes to fundraising, and this year’s challenge, ‘Back in Business’ is another great opportunity for the hospitality sector to get out there and raise money for the charity.
How to manage expectations and make counteroffers
Candidate behaviour is constantly changing, and hospitality employers are embracing change to secure top talent for their businesses. A carefully prepared and time-framed strategy, which focuses on the candidate experience, will create a strong, positive impression of your brand.
Helping vulnerable members of the hospitality community off the streets – featuring: Greg Mangham – Recruiting in Hospitality podcast
Recruiting in Hospitality Podcast with Greg Mangham, Founder of Only a Pavement Away
Over 50s boost retirement income with hospitality jobs
Growing numbers of workers over 50 are taking on jobs in the UK’s pubs, restaurants and hotels in order to boost their retirement income as the sector’s labour shortage and rising cost of living prompts a shift in its workforce.
200k international workers have left UK hospitality sector since 2019, while 1 in 4 employers seeing rise in local jobseekers
As many as 196,000* international workers have left the UK hospitality sector since the pandemic, despite post-Brexit visa schemes introduced by the government, shows our new report.
How can hospitality businesses retain their workforce?
Skills shortages are nothing new to the hospitality industry. In fact, this was a challenge long before we were all hit with the pandemic and Brexit, but with this added pressure, holding on to an existing workforce has never been so important. But how does the sector fight its way back with so many other sectors now facing the same challenges, changes to candidate expectations and with the current economic climate? What are the real challenges facing employers and what changes can be made in recruitment processes?
How to work out what’s needed for your next hospitality hire
Clarity on the role you are trying to fill is vital in attracting the right candidate for the role and in the long term could impact how long your new hire stays. If they are clear from the start on what they have signed themselves up for, they are more likely to stay long-term and be happy in the role.
Join Walk for Wellbeing to promote better mental health and raise funds to support Hospitality Action
Walk For Wellbeing (previously known as Walk for Calm) has launched and is inviting the people of the hospitality industry to join its campaign to promote better mental health and raise funds to support the work of leading charity, Hospitality Action. Caterer.com are delighted to be sponsoring the event again this year, driving awareness of mental wellbeing and raising vital funds to support the incredible work of Hospitality Action.
Judges for Caterer.com People Awards 2019 explain what makes a great entry
What makes a great awards entry and why should more hospitality businesses share their success?
Claude Bosi wins coveted AA Chef’s Chef of the Year Award 2018
Caterer.com is extremely proud to once again sponsored this prestigious award.
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Hiring people
From industry report findings to advice on employee mental health issues, discover a wealth of information on hiring the very best hospitality talent.
Managing people
Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.
Caterer news
All the latest from Caterer.com
Retention and development
Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.
Recruiter resources
Reports and advice to help and inspire hospitality recruiters.
Podcasts
Welcome to the Recruiting in Hospitality podcasts from Caterer.com. In each programme we invite top guests from the world of hospitality to discuss issues affecting employers. We talk recruitment, development and retention as well as matters concerning you and your teams.
Working practices
Great advice on how to best create a strong and inviting working environment.
Human resources
New solutions to hospitality recruitment challenges and advice on improving communications with teams.
Company updates
Recruitment trends
Stay ahead of the curve and get insider information on the ever-evolving face of hospitality recruitment.
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