
How to create new careers in hospitality – featuring: Tom Aikens – Recruiting in Hospitality podcast
Welcome to our Recruiting in Hospitality podcast from Caterer.com
Welcome to the Recruiting in Hospitality podcasts from Caterer.com. In each programme we invite top guests from the world of hospitality to discuss issues affecting employers. We talk recruitment, development and retention as well as matters concerning you and your teams.

Welcome to our Recruiting in Hospitality podcast from Caterer.com

After a year off due to the Coronavirus pandemic, the Catering in Scotland Excellence Awards returns in partnership with Caterer.com. We spoke to Alex Buchanan from CateringScotland.com about the awards and his feelings about reopening.

What can hospitality leaders do to ignite young people’s interest in hospitality? How can young people help others forge a great hospitality career? – What can we, as an industry, do to engage the next generation to believe that an amazing career in hospitality is for them?

Simon Boyle, Founder of Beyond Food shares the measures they have taken to help those struggling with mental well-being and financial challenges

How do you get the balance right between being there for someone but also looking after ourselves too?
Eleni Kasparis from Caterer.com caught up with Craig Prentice, MD of mum

As the hospitality industry continues the process of rebuilding, focus is heavily on the workforce and rebuilding teams, but businesses are struggling to find the right candidates with the right skills. – Could ex-offenders help to fill the skills shortage gaps? Are hospitality employers willing to give them a second chance?

In September, Kellie Rixon, MBE, becomes Chair of the Institute of Hospitality.
Caterer.com caught up with Kellie during a recent visit to Scotland to find out about her plans for the Institute and ‘what happens next?’

You’re a leader in hospitality, but are you also a mentor? What’s the difference? And how can you boost your skills to offer guidance, support and direction to your teams by becoming both?
We caught up with Robert Richardson, GM at The Cave Hotel & Resort and Vice-Chair of the Institute of Hospitality, and Rachael Stevens, Guest Services Manager at South Lodge and Chair of the Sussex branch of the Institute of Hospitality to discuss what they see as the value of both leadership and mentoring.

16 years ago, Shane Cooke, founder of Jasper Wellbeing, left his native Teesside and moved south to become a chef. After a career that has included working at a Michelin starred restaurant, Shane quit the industry and retrained as a workplace resilience and wellbeing practitioner.

Founded in 1990, Springboard was created by Stephen Moss to support the hospitality industry. It continues to provide advice, training and skills courses to those at the start of their career and helps tackle the challenges faced by the industry, including skills shortages and the misrepresentation of careers in the hospitality industry.

Welcome to our Recruiting in Hospitality podcast from Caterer.com

Are you looking for ways to improve employee engagement, productivity, and retention in your business?
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Inspired by celebrities including Beyoncé, Benedict Cumberbatch, Ariana Grande and Ellie Goulding, Britons are embracing ‘Veganuary’ in record numbers.

Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?

Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.

Welcome to our Recruiting in Hospitality podcast from Caterer.com

Below is your step-by-step guide to advertising a job on Caterer.com.
Before you get started, be sure that you have:

In part two of our Hiring Strategies sessions, Caterer.com lifted the lid on the importance of diversity and inclusion in creating dynamic, innovative and successful hospitality workforces.

To help speed up your hiring process, we have built one of the most intuitive candidate management systems in the market.
Use this guide to get the most from the Caterer.com Candidate Management System.

Leadership is a choice, not a job title, but with so many leadership styles to adopt, what really makes a leader stand out?

The growing trend for holidaying at home has sparked a hospitality jobs boom as hotels, restaurants and bars hire to keep up with demand.

After a year off due to the Coronavirus pandemic, the Catering in Scotland Excellence Awards returns in partnership with Caterer.com. We spoke to Alex Buchanan from CateringScotland.com about the awards and his feelings about reopening.

Inspired by celebrities including Beyoncé, Benedict Cumberbatch, Ariana Grande and Ellie Goulding, Britons are embracing ‘Veganuary’ in record numbers.

Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.

The latest Caterer.com research explores salary and benefit trends across the hospitality sector, highlighting key shifts and opportunities for businesses looking to attract and retain top talent.

Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?

Good mental and emotional well-being are critical but how do you, as a leader or manager, make sure that your people are OK and, more importantly, should responsibility for your employees’ health and well-being rest with you?

You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.

It’s often said that hospitality is a family and the impact of the pandemic has proved that beyond all doubt. Industry people have pulled out all the stops to provide valuable support and assistance to those who need it.

Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.

The highly anticipated Hospitality Awards UK concluded on the 10th of November, and what a wonderful evening of celebration it was. From fine Italian cuisine to the most talented individuals within the industry, the evening was spent delving into what Italian hospitality has best to offer while tucking into fine Italian dishes. Inspired by this year’s theme of the Italian Cuisine Week in the World, the menu created included some of the country’s best products transporting guests into a culinary adventure across some of Italy’s most beautiful regions.

Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.

Where will the sector find an estimated 1.3 million recruits?
Time to look at new talent streams.

The hospitality sector is awash with ambition and growth, powered by our amazing community and the charities that work hard to support those working within it.

In the fast-moving world of hospitality, people are everything. The right team doesn’t just deliver great service, they define your brand, shape your guest experience, and ultimately, drive your success.
But in 2025, finding and keeping the right people is harder than ever. Candidate expectations are shifting. The market is competitive. And efficiency matters more than ever before.
That’s why the Caterer.com Hospitality Hiring Insider Q2–Q3 2025 is a must-read for every hospitality leader and recruiter looking to stay ahead.
Packed with fresh data, expert insights, and practical strategies, this edition goes...

The Hospitality Awards UK returns for its third edition on November 10th as one of the most prestigious celebrations of excellence in hospitality, gastronomy, and leadership. Held during the official Week of the Italian Cuisine in the World, this black-tie gala brings together top chefs, restaurateurs, hoteliers, mixologists, and industry leaders to honour the very best in the field while highlighting the deep connections between the UK and Italian culinary traditions.
Ahead of an evening of recognition, fine dining, and networking, culminating in awards across categories such as Best Chef, Best Young Chef, Best Hotel General Manager, Best Restaurant Owner,...

In the UK last year 526,000 people suffered from work-related stress, depression or anxiety, with 12.5 million working days lost, according to The Health & Safety Executive Labour Force Survey.

Rejecting interview candidates can often be a difficult but is a natural part of the hiring process. How you deliver the feedback will differentiate your company from the rest.

The Walk for Wellbeing 2023 is a-go! From September 30th to October 15th you are invited to join the hospitality community in walking for a good cause.

With response from over 3,000 voices within hospitality, BIH’s Inside Hospitality Report looks at how our sector can do better when it comes to EDI practices.

A fast, flexible route to the right candidates with Video Recruitment (powered by Cammio)

It’s time to reveal your amazing people. Entries are now open for the 2019 Caterer.com People Awards.

Onboarding plays a fundamental role for any company as it allows employees to acclimatise to their role, the company’s cultures, and what the company has to offer.

How hospitality businesses can overcome recruitment challenges and engage wider talent pools.

How hospitality businesses can overcome recruitment challenges and engage wider talent pools.

Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.

Good candidate experience is a vital part of the recruitment process. In a competitive job market, it’s increasingly important to attract quality candidates and ensure that they remain engaged throughout the process. David Beveridge, Head of Operations and Sales, PeopleBank.

From industry report findings to advice on employee mental health issues, discover a wealth of information on hiring the very best hospitality talent.

Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.

Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.

All the latest from Caterer.com

Reports and advice to help and inspire hospitality recruiters.

New solutions to hospitality recruitment challenges and advice on improving communications with teams.

Industry research and finding. All your Caterer.com reports in one place.

Great advice on how to best create a strong and inviting working environment.

Building an inclusive hospitality workplace can help you innovate your business and bring success.

How to create, build and maintain a strong company culture, where your people come first.
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