Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
Diversity and inclusion
Building an inclusive hospitality workplace can help you innovate your business and bring success.
All in Diversity and inclusion
Celebrating women in hospitality on International Women’s Day 2019
To celebrate International Woman’s Day we spoke to some influential women to find out why they chose hospitality and what advice they have for women considering a career in the industry.
Marriott Pennines Cluster’s ‘Take Care’ associate wellbeing programme saw them win the ‘Workplace Wellbeing Initiative’ award at Caterer.com People Awards 2019
High profile advocates have made it ‘OK not to be OK’ and hospitality employers are recognising the benefits of a well and happy workforce.
How to improve employee engagement, productivity, and retention – featuring: Gemma Tracey from Champneys – Recruiting in Hospitality Podcast
Are you looking for ways to improve employee engagement, productivity, and retention in your business?
Building a diverse and inclusive hospitality workplace for innovation and success
In part two of our Hiring Strategies sessions, Caterer.com lifted the lid on the importance of diversity and inclusion in creating dynamic, innovative and successful hospitality workforces.
How the Female Hospitality Network is connecting women in the sector and inspiring them to dream big – featuring Abbie Hart
The Female Hospitality Network (FHN) is a growing international online personal and professional development membership network.
Organisations Offering Support to those Working in Hospitality
It’s often said that hospitality is a family and the impact of the pandemic has proved that beyond all doubt. Industry people have pulled out all the stops to provide valuable support and assistance to those who need it.
How apprenticeships can be used as a powerful resource to boost hiring success & retention – featuring: Jenni Clarke from Umbrella Training and Jo-mandi Templeton from The Montcalm – Recruiting in Hospitality podcast
In this episode of Recruiting in Hospitality, our Client Consultant, Junior Lewis talks to apprenticeship specialist, Jenni Clarke from Umbrella Training and Jo-mandi Templeton, Head of Talent and Culture at The Montcalm about how apprenticeships can provide the hospitality industry with a powerful resource to boost hiring success and retention.
Only a Pavement Away distributes over £500,000 in donations to those in need through its ‘Hospitality Against Homelessness’ campaign
Hospitality charity Only A Pavement Away is delighted to announce it has distributed donations worth over £500,000 through its Hospitality Against Homelessness campaign since launching the initiative earlier this year at the height of the COVID-19 lockdown.
Hospitality recruitment consultancy that puts people and their development at the heart of everything they do – Featuring Sixt-Eight Recruitment – Recruiting in Hospitality podcast
Abi Dunn, Founder of Sixty Eight People, tells us about the camaraderie she has experienced in the hospitality industry during these difficult times
Key findings from the Inside Hospitality Report – featuring: Lorraine Copes from Be Inclusive Hospitality – Recruiting in Hospitality Podcast
With 1 in 3 respondents reporting that they had experienced discrimination at work and 52.5% of respondents stating that they did not know if their employer had undertaken any Equity, Diversity, and Inclusion initiatives in the past year. What is it really like to work for the hospitality industry for Black, Asian, and ethnic minorities?
Introducing Only a Pavement Away (OAPA), the charity founded by representatives from hospitality, that helps the homeless and other vulnerable groups into employment in the UK hospitality industry
Where will the sector find an estimated 1.3 million recruits?
Time to look at new talent streams.
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The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent
In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.
Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
How to engage the next generation of hospitality workers
On average, the majority of people working in UK hospitality are aged between 20 and 24, according to research carried out by the CIPD in their 2019 Megatrends report. As an industry hospitality is powered by young talent at entry level, with many seeing hospitality as a stopgap job, looking for opportunities rather than a career. What can the sector do to engage and retain its young workforce?
How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process
Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.
Leading with empathy and compassion makes difficult situations easier to manage, which ultimately increases the bottom-line
Leadership is a choice, not a job title, but with so many leadership styles to adopt, what really makes a leader stand out?
Long-term career development and progression opportunities are key to retaining hospitality recruits, according to research conducted by Caterer.com in November 2018
‘Invest in your people in order to retain them’ was the clear message to hospitality industry employers in a survey of 21,000 global hospitality workers.
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
Umbrella Training to sponsor the ‘Hospitality Apprenticeship Employer (under 1,500 employees)’ award at Caterer.com People Awards 2019
With over 20 years of hospitality and apprenticeship experience, Umbrella Training are one of the most highly-regarded learning and development experts in the sector.
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Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
Hospitality charities to support in 2024
The hospitality sector is awash with ambition and growth, powered by our amazing community and the charities that work hard to support those working within it.
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent
In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.
Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
How to engage the next generation of hospitality workers
On average, the majority of people working in UK hospitality are aged between 20 and 24, according to research carried out by the CIPD in their 2019 Megatrends report. As an industry hospitality is powered by young talent at entry level, with many seeing hospitality as a stopgap job, looking for opportunities rather than a career. What can the sector do to engage and retain its young workforce?
123% increase in vegan-specific hospitality jobs across the UK in the last 12 months, according to research conducted by Caterer.com in January 2019
Inspired by celebrities including Beyoncé, Benedict Cumberbatch, Ariana Grande and Ellie Goulding, Britons are embracing ‘Veganuary’ in record numbers.
How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process
Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.
Leading with empathy and compassion makes difficult situations easier to manage, which ultimately increases the bottom-line
Leadership is a choice, not a job title, but with so many leadership styles to adopt, what really makes a leader stand out?
Long-term career development and progression opportunities are key to retaining hospitality recruits, according to research conducted by Caterer.com in November 2018
‘Invest in your people in order to retain them’ was the clear message to hospitality industry employers in a survey of 21,000 global hospitality workers.
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
Umbrella Training to sponsor the ‘Hospitality Apprenticeship Employer (under 1,500 employees)’ award at Caterer.com People Awards 2019
With over 20 years of hospitality and apprenticeship experience, Umbrella Training are one of the most highly-regarded learning and development experts in the sector.
The importance of looking after your employees’ mental and emotional wellbeing
Good mental and emotional well-being are critical but how do you, as a leader or manager, make sure that your people are OK and, more importantly, should responsibility for your employees’ health and well-being rest with you?
User guide: help creating your job ad
Below is your step-by-step guide to advertising a job on Caterer.com.
Before you get started, be sure that you have:
- Set up an account.
- Added a company logo.
- Decided on a job title.
- Written a job description.
- Defined the salary you want to offer.
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How to give constructive feedback to unsuccessful candidates
Rejecting interview candidates can often be a difficult but is a natural part of the hiring process. How you deliver the feedback will differentiate your company from the rest.
Put your best foot forward for hospitality! Walk for Wellbeing 2023
The Walk for Wellbeing 2023 is a-go! From September 30th to October 15th you are invited to join the hospitality community in walking for a good cause.
Be Inclusive Hospitality’s Inside Hospitality Report Launch
With response from over 3,000 voices within hospitality, BIH’s Inside Hospitality Report looks at how our sector can do better when it comes to EDI practices.
Meet the person behind the CV, right from the start
A fast, flexible route to the right candidates with Video Recruitment (powered by Cammio)
Introducing Caterer.com People Awards 2019
It’s time to reveal your amazing people. Entries are now open for the 2019 Caterer.com People Awards.
How to develop an effective onboarding process
Onboarding plays a fundamental role for any company as it allows employees to acclimatise to their role, the company’s cultures, and what the company has to offer.
Recruitment & Retention Q&A with Gemma Aylard, Recruitment Manager at Peach Pubs
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
Recruitment & Retention Q&A with Meg Martin, Recruitment Manager at Tao Group
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
1.8 Million people say ‘I do’ to pub weddings as the hospitality industry gears up for busy season
With wedding season fast approaching, our research* reveals that laid-back wedding receptions are on the up, with 1.8 million people opting for a pub wedding. Londoners are most likely to choose to go casual, with 72% of guests saying they are attending more laid-back wedding receptions in 2022.
Top Tips from hospitality leaders to overcome recruitment challenges and how to engage wider talent pools
We spoke directly to hospitality employers to capture their thoughts on how hospitality businesses can overcome recruitment challenges; covering everything from keeping teams motivated, to reviewing benefits packages, training and development.
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
De Vere Hotel Group’s 8% increase in retention for their 90-day induction process saw them win the ‘On-Boarding Programme’ award at Caterer.com People Awards 2018
Great employers want to create a confident, enthusiastic work force. They also want their employees to remain with them for as long as possible, and in order to do so, creating a solid on-boarding programme is essential.
The best hospitality employer advice on our podcast in 2019 – featuring: Hush Restaurants, Brewhouse & Kitchen and D&D London – Recruiting in Hospitality podcast
Welcome to our Recruiting in Hospitality podcast from Caterer.com
Over 50s boost retirement income with hospitality jobs
Growing numbers of workers over 50 are taking on jobs in the UK’s pubs, restaurants and hotels in order to boost their retirement income as the sector’s labour shortage and rising cost of living prompts a shift in its workforce.
How to use your brand culture and values to attract new talent
Culture is a necessary component for your company as it defines your corporate identity and therefore, magnifies the growth and success associated with that.
Popular topics
Hiring people
From industry report findings to advice on employee mental health issues, discover a wealth of information on hiring the very best hospitality talent.
Managing people
Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.
Retention and development
Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.
Caterer news
All the latest from Caterer.com
Recruiter resources
Reports and advice to help and inspire hospitality recruiters.
Human resources
New solutions to hospitality recruitment challenges and advice on improving communications with teams.
Working practices
Great advice on how to best create a strong and inviting working environment.
Podcasts
Welcome to the Recruiting in Hospitality podcasts from Caterer.com. In each programme we invite top guests from the world of hospitality to discuss issues affecting employers. We talk recruitment, development and retention as well as matters concerning you and your teams.
Recruitment trends
Stay ahead of the curve and get insider information on the ever-evolving face of hospitality recruitment.
Reports
Industry research and finding. All your Caterer.com reports in one place.
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