Managing people

Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.

All in Managing people

The impact of Brexit and Covid on the UK hospitality workforce

You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.

9 min read

Why chefs should consider changing careers to Food Technology Teachers

Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.

One route available to chefs is teaching food technology and cookery in schools.

4 min read

Hospitality workers in a coffee shop behind the counter making drink

How to engage the next generation of hospitality workers

On average, the majority of people working in UK hospitality are aged between 20 and 24, according to research carried out by the CIPD in their 2019 Megatrends report. As an industry hospitality is powered by young talent at entry level, with many seeing hospitality as a stopgap job, looking for opportunities rather than a career. What can the sector do to engage and retain its young workforce?

7 min read

Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent

In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.

10 min read

Image of the bar tender making a cocktail

Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years

Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?

6 min read

How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process

Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.

6 min read

Leading with empathy and compassion makes difficult situations easier to manage, which ultimately increases the bottom-line

Leadership is a choice, not a job title, but with so many leadership styles to adopt, what really makes a leader stand out?

8 min read

How developing your team can drive progression

Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.

3 min read

Long-term career development and progression opportunities are key to retaining hospitality recruits, according to research conducted by Caterer.com in November 2018

‘Invest in your people in order to retain them’ was the clear message to hospitality industry employers in a survey of 21,000 global hospitality workers.

2 min read

Umbrella Training to sponsor the ‘Hospitality Apprenticeship Employer (under 1,500 employees)’ award at Caterer.com People Awards 2019

With over 20 years of hospitality and apprenticeship experience, Umbrella Training are one of the most highly-regarded learning and development experts in the sector.

6 min read

The importance of looking after your employees’ mental and emotional wellbeing

Good mental and emotional well-being are critical but how do you, as a leader or manager, make sure that your people are OK and, more importantly, should responsibility for your employees’ health and well-being rest with you?

7 min read

Image of chefs having a conversation back of house

Unlocking the ability to attract and engage new talent pools

The scarcity of hospitality candidates is expected to persist for the foreseeable future, so it is crucial for companies to showcase their successes, the value of their business and to fully utilise all of this as an effective tool to engage the new talent pools they need.

6 min read

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Explore Managing people

Retention and development

Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.

Working practices

Great advice on how to best create a strong and inviting working environment.

Workplace productivity

From managing change and creating strong teams to learning to cope with workplace stress.

Human resources

New solutions to hospitality recruitment challenges and advice on improving communications with teams.

Salaries

Report findings on hospitality pay.

Company culture

How to create, build and maintain a strong company culture, where your people come first.

Diversity and inclusion

Building an inclusive hospitality workplace can help you innovate your business and bring success.

Popular on Caterer

Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent

Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.

10 min read

The impact of Brexit and Covid on the UK hospitality workforce

9 min read

Team of volunteers wearing light blue volunteer t-shirts

Hospitality charities to support in 2024

The hospitality sector is awash with ambition and growth, powered by our amazing community and the charities that work hard to support those working within it.

10 min read

Why chefs should consider changing careers to Food Technology Teachers

Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.

One route available to chefs is teaching food technology and cookery in schools.

4 min read

How to engage the next generation of hospitality workers

7 min read

Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent

10 min read

Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years

Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?

6 min read

123% increase in vegan-specific hospitality jobs across the UK in the last 12 months, according to research conducted by Caterer.com in January 2019

Inspired by celebrities including Beyoncé, Benedict Cumberbatch, Ariana Grande and Ellie Goulding, Britons are embracing ‘Veganuary’ in record numbers.

2 min read

How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process

6 min read

Leading with empathy and compassion makes difficult situations easier to manage, which ultimately increases the bottom-line

Leadership is a choice, not a job title, but with so many leadership styles to adopt, what really makes a leader stand out?

8 min read

Long-term career development and progression opportunities are key to retaining hospitality recruits, according to research conducted by Caterer.com in November 2018

‘Invest in your people in order to retain them’ was the clear message to hospitality industry employers in a survey of 21,000 global hospitality workers.

2 min read

How developing your team can drive progression

3 min read

Umbrella Training to sponsor the ‘Hospitality Apprenticeship Employer (under 1,500 employees)’ award at Caterer.com People Awards 2019

With over 20 years of hospitality and apprenticeship experience, Umbrella Training are one of the most highly-regarded learning and development experts in the sector.

6 min read

The importance of looking after your employees’ mental and emotional wellbeing

7 min read

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4 min read

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All in Managing people

The impact of Brexit and Covid on the UK hospitality workforce

Why chefs should consider changing careers to Food Technology Teachers

How to engage the next generation of hospitality workers

Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent

Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years

How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process

Leading with empathy and compassion makes difficult situations easier to manage, which ultimately increases the bottom-line

How developing your team can drive progression

Long-term career development and progression opportunities are key to retaining hospitality recruits, according to research conducted by Caterer.com in November 2018

Umbrella Training to sponsor the ‘Hospitality Apprenticeship Employer (under 1,500 employees)’ award at Caterer.com People Awards 2019

The importance of looking after your employees’ mental and emotional wellbeing

Unlocking the ability to attract and engage new talent pools

Advertise a job