Managing people

Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.

All in Managing people

The impact of Brexit and Covid on the UK hospitality workforce

You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.

9 min read

How to create new careers in hospitality – featuring: Tom Aikens – Recruiting in Hospitality podcast

Welcome to our Recruiting in Hospitality podcast from Caterer.com

1 min read

Why chefs should consider changing careers to Food Technology Teachers

Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.

One route available to chefs is teaching food technology and cookery in schools.

4 min read

75% of hospitality employees say pressure in the workplace is their biggest cause of stress, according to research conducted by Hospitality Action in 2018

In the UK last year 526,000 people suffered from work-related stress, depression or anxiety, with 12.5 million working days lost, according to The Health & Safety Executive Labour Force Survey.

4 min read

Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent

In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.

10 min read

How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process

Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.

6 min read

Two women in a kitchen setting laughing, holding an tablet

Building a diverse and inclusive hospitality workplace for innovation and success

In part two of our Hiring Strategies sessions, Caterer.com lifted the lid on the importance of diversity and inclusion in creating dynamic, innovative and successful hospitality workforces.

9 min read

Image of Patricia Teixeira from Springboard, Esther Brittan from Hilton and Michael Taylor from Sodexo

Springboard Ambassadors – How to change the poor perception of careers in hospitality and to attract more people into your roles – featuring: Patricia Teixeira from Springboard, Esther Brittan from Hilton and Michael Taylor from Sodexo – Recruiting in Hospitality podcast

Founded in 1990, Springboard was created by Stephen Moss to support the hospitality industry. It continues to provide advice, training and skills courses to those at the start of their career and helps tackle the challenges faced by the industry, including skills shortages and the misrepresentation of careers in the hospitality industry.

2 min read

By participating in the ‘FutureChef’ competition run by Springboard UK, hospitality employers can attract the next generation of talent into the industry

It’s been a record-breaking year for Springboard UK’s FutureChef programme, with over 16,200 young people taking part in the biggest cookery competition of its kind in the UK.

4 min read

Title tile with Top Tips for recruitment challenges

Top Tips from hospitality leaders to overcome recruitment challenges and how to engage wider talent pools

We spoke directly to hospitality employers to capture their thoughts on how hospitality businesses can overcome recruitment challenges; covering everything from keeping teams motivated, to reviewing benefits packages, training and development.

4 min read

Long-term career development and progression opportunities are key to retaining hospitality recruits, according to research conducted by Caterer.com in November 2018

‘Invest in your people in order to retain them’ was the clear message to hospitality industry employers in a survey of 21,000 global hospitality workers.

2 min read

Image of the bar tender making a cocktail

Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years

Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?

6 min read

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Explore Managing people

Retention and development

Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.

Working practices

Great advice on how to best create a strong and inviting working environment.

Workplace productivity

From managing change and creating strong teams to learning to cope with workplace stress.

Human resources

New solutions to hospitality recruitment challenges and advice on improving communications with teams.

Salaries

Report findings on hospitality pay.

Company culture

How to create, build and maintain a strong company culture, where your people come first.

Diversity and inclusion

Building an inclusive hospitality workplace can help you innovate your business and bring success.

Popular on Caterer

Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent

Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.

10 min read

Hospitality Hiring Insider: The hospitality recruitment trends of H1 2024

Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.

6 min read

Team of volunteers wearing light blue volunteer t-shirts

Hospitality charities to support in 2024

The hospitality sector is awash with ambition and growth, powered by our amazing community and the charities that work hard to support those working within it.

10 min read

The impact of Brexit and Covid on the UK hospitality workforce

9 min read

How to create new careers in hospitality – featuring: Tom Aikens – Recruiting in Hospitality podcast

Welcome to our Recruiting in Hospitality podcast from Caterer.com

1 min read

Why chefs should consider changing careers to Food Technology Teachers

Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.

One route available to chefs is teaching food technology and cookery in schools.

4 min read

75% of hospitality employees say pressure in the workplace is their biggest cause of stress, according to research conducted by Hospitality Action in 2018

In the UK last year 526,000 people suffered from work-related stress, depression or anxiety, with 12.5 million working days lost, according to The Health & Safety Executive Labour Force Survey.

4 min read

Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent

10 min read

Hospitality Hiring Insider: The hospitality recruitment trends of Q3 2024

The latest Caterer.com’s Hospitality Hiring Insider provides a comprehensive view of hospitality hiring trends in H2 2024, including job postings, search trends, and salary benchmarks.

7 min read

Turning a minus into a positive – the rise, and success of recruiting older workers

Dawn Browne is People and Talent Director with Fuller, Smith & Turner, better known as Fuller’s. With nearly 350 pubs, bars, and restaurants within the brand, Dawn and her team look after in excess of 5,000 employees. Caterer.com caught up with Dawn to find out why recruiting older workers has been such a success and what Fuller’s needed to change to achieve this.

5 min read

How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process

6 min read

How IHG is tackling challenges in a competitive hiring market

In the dynamic world of hospitality recruitment, the talent market is in constant flux. Just when you think you’ve secured the perfect hire, another challenge arises, making it increasingly difficult to find, hire, and retain top talent. Caterer.com spoke to Mitch Armstrong, Talent Acquisitions Manager for IHG Hotels and Resorts in the UK, a global company with 19 brands in 100 countries with over 300,000 employees worldwide. We asked Mitch his views on the recruitment challenges IHG faces and how they are addressing these issues.

5 min read

Building a diverse and inclusive hospitality workplace for innovation and success

In part two of our Hiring Strategies sessions, Caterer.com lifted the lid on the importance of diversity and inclusion in creating dynamic, innovative and successful hospitality workforces.

9 min read

User guide: help creating your job ad

Below is your step-by-step guide to advertising a job on Caterer.com.

Before you get started, be sure that you have:

Set up an account.
Added a company logo.
Decided on a job title.
Written a job description.
Defined the salary you want to offer.

4 min read

1.7 million kids in the UK prefer dining out to their parents’ home cooking, according to research conducted by Caterer.com in December 2019

Dining habits of UK families reveals that restaurateurs are hiring people with childcare experience to accommodate the growing family dining market.

4 min read

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All in Managing people

The impact of Brexit and Covid on the UK hospitality workforce

How to create new careers in hospitality – featuring: Tom Aikens – Recruiting in Hospitality podcast

Why chefs should consider changing careers to Food Technology Teachers

75% of hospitality employees say pressure in the workplace is their biggest cause of stress, according to research conducted by Hospitality Action in 2018

Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent

How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process

Building a diverse and inclusive hospitality workplace for innovation and success

Springboard Ambassadors – How to change the poor perception of careers in hospitality and to attract more people into your roles – featuring: Patricia Teixeira from Springboard, Esther Brittan from Hilton and Michael Taylor from Sodexo – Recruiting in Hospitality podcast

By participating in the ‘FutureChef’ competition run by Springboard UK, hospitality employers can attract the next generation of talent into the industry

Top Tips from hospitality leaders to overcome recruitment challenges and how to engage wider talent pools

Long-term career development and progression opportunities are key to retaining hospitality recruits, according to research conducted by Caterer.com in November 2018

Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years

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