Be Inclusive Hospitality’s Inside Hospitality Report Launch

With 1 in 3 respondents reporting that they had experienced discrimination at work, it’s clear that there’s work to be done within the hospitality sector when it comes to creating an authentically inclusive environment. That’s why resources like the Inside Hospitality Report are so important.

Be Inclusive Hospitality recently released the third edition of their Inside Hospitality Report, with an engaging launch event hosted at The Four Seasons Hotel on Park Lane on Monday the 19^th. We were pleased to attend as both a supporter and a distribution partner.

Collecting and unpacking the experiences from over 3,000 respondents across all levels of the hospitality sector, the Inside Hospitality Report uncovered crucial insights on Equity, Diversity and Inclusion through a race lens.

As it stands, the Inside Hospitality Report is currently the only one of its kind in the UK – highlighting the need for further conversation. Findings from the report include:

• White respondents are most likely to hold managerial positions, earn the most and occupy full-time employment than any other ethnic group.
• Black respondents are more likely to be on zero-hour contracts, and Asian respondents are most likely to be on part-time contracts.
• 52.5% of respondents did not know if their employer had undertaken any Equity, Diversity, and Inclusion initiatives in the past year.
• Among Black participants who report experiencing discriminatory behaviour at work, 94.7% report experiencing racial bias.
• Of those who have witnessed discrimination at work, both Black and Asian respondents cite racial bias being the reason (62%). This is followed by gender.
• 40.3% of respondents do not trust or have a low level of trust in the company’s ability to address discrimination in the workplace.
• CEOs/Founders exhibit low levels of attendance to Equity, Diversity, and Inclusion workshops at 22.64%, with a high appetite to attend such workshops at 62.26%.
• The industry is perceived as ‘less fair’ in race, age, and disability, and fairer for ‘sexual orientation, religion and gender’.

Importantly – the report not only unpacks the issues holding hospitality back, but provides recommended courses of action that can be taken by hospitality leaders to drive positive change within the sector.

Be Inclusive Hospitality’s founder and CEO, Lorraine Copes, says “Over the last three years, we have seen the number of respondent numbers increase from over 300 in 2020 to over 3,000 today. I believe that this increase positively marks a growth in awareness and support for the work that we do.  What is concerning is that the results surrounding discrimination, education at all levels, and the building of trust have remained stagnant. With this robust data set, my hope is that leaders now take heed and take action.”

Learn more.

To learn more about the incredible work that Be Inclusive Hospitality do, and to download the Inside Hospitality Report visit their website here.

You might also like