From managing change and creating strong teams to learning to cope with workplace stress.
In this episode of Recruiting in Hospitality, Lancelot Narayan talks to Robbie Laidlaw and Chris Mitchell from Genuine Dining. Both will be taking part in The Sprit of Hospitality, where they will be rowing the Atlantic in aid of Hospitality Action.
Staff shortages and high turnover mean attracting and retaining top hospitality talent is harder than ever. But it doesn’t have to be this way.
The latest Hospitality Heroes provides real-world solutions, gives actionable insights and proven strategies from industry leaders on building effective teams for long-term success. We showcase real-life examples from MJMK Restaurants, with a focus on one of their newest openings, Fonda, to help hospitality employers develop hiring strategies that get results.
In this episode of Recruiting in Hospitality, our Client Consultant, Junior Lewis talks to apprenticeship specialist, Jenni Clarke from Umbrella Training and Jo-mandi Templeton, Head of Talent and Culture at The Montcalm about how apprenticeships can provide the hospitality industry with a powerful resource to boost hiring success and retention.
Choose Hospitality is an initiative driven by the industry itself, to stimulate interest in the wide-ranging benefits of a career in hospitality.
Are you looking for ways to improve employee engagement, productivity, and retention in your business?
Caterer.com People Awards winner, Food Service provider, Compass Group shone with their entry in the Wellbeing category. At a time when circumstances were difficult throughout the hospitality industry, Compass Group understood that the well-being of their people was of paramount importance. This is as much relevant today as it was then.
According to research carried out by MIND, the mental health charity, one in four people in the UK will experience mental ill-health at some point in their life, whilst 1 in 6 people report experiencing a common mental health problem (like stress, anxiety and depression) in any given week.
16 years ago, Shane Cooke, founder of Jasper Wellbeing, left his native Teesside and moved south to become a chef. After a career that has included working at a Michelin starred restaurant, Shane quit the industry and retrained as a workplace resilience and wellbeing practitioner.
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
You’re a leader in hospitality, but are you also a mentor? What’s the difference? And how can you boost your skills to offer guidance, support and direction to your teams by becoming both?
We caught up with Robert Richardson, GM at The Cave Hotel & Resort and Vice-Chair of the Institute of Hospitality, and Rachael Stevens, Guest Services Manager at South Lodge and Chair of the Sussex branch of the Institute of Hospitality to discuss what they see as the value of both leadership and mentoring.
In our recent episode of ‘Recruiting in Hospitality’, Lancelot Narayan spoke to Klaudia Mitura, Learning & Development Specialist and host the ‘& Happiness’ podcast, Sally Prescott, Director of Zest for Life and Adam Harwood, Head of Learning & Development at D&D London.
As part of UK Hospitality’s series on ‘Reopening Hospitality’, Caterer.com examined how businesses can successfully manage change to build strong confident teams that will drive the sector forward.
Post a job in minutes from just £49 Buy now
Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.
In September, Kellie Rixon, MBE, becomes Chair of the Institute of Hospitality.
Caterer.com caught up with Kellie during a recent visit to Scotland to find out about her plans for the Institute and ‘what happens next?’
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
For 115 years, the Mandarin Oriental London Hyde Park has represented the pinnacle of luxury in Knightsbridge.
Beautiful and stylish, the hotel has been a go-to destination for those seeking the best service and accommodation London has to offer.
In 2016, the hotel embarked upon its biggest renovation ever, investing £100 million to maintain its reputation as the most desirable hotel in the capital.
Just weeks before its reopening a major fire closed the hotel. It was a blow for the team at Mandarin Oriental, after all their hard work and preparation to once again welcome the public.
In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.
‘Invest in your people in order to retain them’ was the clear message to hospitality industry employers in a survey of 21,000 global hospitality workers.
In the UK last year 526,000 people suffered from work-related stress, depression or anxiety, with 12.5 million working days lost, according to The Health & Safety Executive Labour Force Survey.
It’s been a record-breaking year for Springboard UK’s FutureChef programme, with over 16,200 young people taking part in the biggest cookery competition of its kind in the UK.
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
The latest Caterer.com research explores salary and benefit trends across the hospitality sector, highlighting key shifts and opportunities for businesses looking to attract and retain top talent.
The hospitality sector is awash with ambition and growth, powered by our amazing community and the charities that work hard to support those working within it.
Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.
Dining habits of UK families reveals that restaurateurs are hiring people with childcare experience to accommodate the growing family dining market.
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from Q1 2025. It’s packed with the key stats, employer insights, and expert tips you need to shape your hiring strategy.
In September, Kellie Rixon, MBE, becomes Chair of the Institute of Hospitality.
Caterer.com caught up with Kellie during a recent visit to Scotland to find out about her plans for the Institute and ‘what happens next?’
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
For 115 years, the Mandarin Oriental London Hyde Park has represented the pinnacle of luxury in Knightsbridge.
Beautiful and stylish, the hotel has been a go-to destination for those seeking the best service and accommodation London has to offer.
In 2016, the hotel embarked upon its biggest renovation ever, investing £100 million to maintain its reputation as the most desirable hotel in the capital.
Just weeks before its reopening a major fire closed the hotel. It was a blow for the team at Mandarin Oriental, after all their hard work and preparation to once again welcome the public.
To help speed up your hiring process, we have built one of the most intuitive candidate management systems in the market.
Use this guide to get the most from the Caterer.com Candidate Management System.
Figuring out which candidate is the best fit for your role before you hire them is often difficult to determine, but help is at hand with our Candidates by Email tool, which makes searching for candidates seamless, by alerting you to any new candidate profiles that align with your saved searches, allowing you to access the most suitable candidates in our CV Database.
Working to empower women in disadvantaged areas of Ghana, South Africa and Namibia through access to vocational and international work experience in the hospitality sector.
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.
In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.
Rejecting interview candidates can often be a difficult but is a natural part of the hiring process. How you deliver the feedback will differentiate your company from the rest.
The Walk for Wellbeing 2023 is a-go! From September 30th to October 15th you are invited to join the hospitality community in walking for a good cause.
With response from over 3,000 voices within hospitality, BIH’s Inside Hospitality Report looks at how our sector can do better when it comes to EDI practices.
A fast, flexible route to the right candidates with Video Recruitment (powered by Cammio)
It’s time to reveal your amazing people. Entries are now open for the 2019 Caterer.com People Awards.
Onboarding plays a fundamental role for any company as it allows employees to acclimatise to their role, the company’s cultures, and what the company has to offer.
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
Good candidate experience is a vital part of the recruitment process. In a competitive job market, it’s increasingly important to attract quality candidates and ensure that they remain engaged throughout the process. David Beveridge, Head of Operations and Sales, PeopleBank.
From industry report findings to advice on employee mental health issues, discover a wealth of information on hiring the very best hospitality talent.
Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.
All the latest from Caterer.com
Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.
Reports and advice to help and inspire hospitality recruiters.
New solutions to hospitality recruitment challenges and advice on improving communications with teams.
Welcome to the Recruiting in Hospitality podcasts from Caterer.com. In each programme we invite top guests from the world of hospitality to discuss issues affecting employers. We talk recruitment, development and retention as well as matters concerning you and your teams.
Great advice on how to best create a strong and inviting working environment.
How to create, build and maintain a strong company culture, where your people come first.
Edit
Done
Sorry, something has gone wrong