Hiring the talent you need can be a task in itself, but how do you attract talent in the first place? Take a look at our tips and advice from hospitality leaders.
The scarcity of hospitality candidates is expected to persist for the foreseeable future, so it is crucial for companies to showcase their successes, the value of their business and to fully utilise all of this as an effective tool to engage the new talent pools they need.
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
At this stage you would have formed your initial thoughts about your potential new employees so the second interview provides you with an opportunity to validate your thoughts and to get a better idea of the candidates and their fit to your business. This is why it calls for a different strategy. The following guidance will help you during the process of the second interview.
Jason Atherton is the man behind The Social Company and deserved winner of a number of Michelin stars. His flagship restaurant ‘Pollen Street Social’ opened in April 2011 in Mayfair and was awarded a Michelin star within just six months of opening,
Founded in 1990, Springboard was created by Stephen Moss to support the hospitality industry. It continues to provide advice, training and skills courses to those at the start of their career and helps tackle the challenges faced by the industry, including skills shortages and the misrepresentation of careers in the hospitality industry.
Staff shortages and high turnover mean attracting and retaining top hospitality talent is harder than ever. But it doesn’t have to be this way.
The latest Hospitality Heroes provides real-world solutions, gives actionable insights and proven strategies from industry leaders on building effective teams for long-term success. We showcase real-life examples from MJMK Restaurants, with a focus on one of their newest openings, Fonda, to help hospitality employers develop hiring strategies that get results.
A Caterer.com survey of over 2,000 UK residents revealed that whilst we are a nation of armchair chefs, we’re unwilling to take the challenge by entering the hospitality industry.
A new generation is entering the workforce and they have very clear ideas on what they want from a job. Does hospitality have to flex to encourage Gen Z entry level talent or is this a meeting of minds?
On average, the majority of people working in UK hospitality are aged between 20 and 24, according to research carried out by the CIPD in their 2019 Megatrends report. As an industry hospitality is powered by young talent at entry level, with many seeing hospitality as a stopgap job, looking for opportunities rather than a career. What can the sector do to engage and retain its young workforce?
Alongside other great industry initiatives to tackle the perception challenge across the hospitality sector, Caterer.com has launched a campaign that will provide school leavers with inspiring advice and information through a series of videos showcasing hospitality people telling their story, in partnership with Youth Employment UK and Choose Hospitality.
Candidate behaviour is constantly changing, and employers are embracing those changes to secure top hospitality talent for their businesses.
Are you looking for ways to improve employee engagement, productivity, and retention in your business?
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Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
The latest Caterer.com research explores salary and benefit trends across the hospitality sector, highlighting key shifts and opportunities for businesses looking to attract and retain top talent.
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from Q1 2025. It’s packed with the key stats, employer insights, and expert tips you need to shape your hiring strategy.
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.
Hospitality Action is the charity behind Walk for Wellbeing and a vital support for people across the industry. In this Caterer.com interview, we speak to Jeremy Gibson, Marketing & Operations Director at Hospitality Action who shares how the charity supports the industry, why wellbeing must remain a priority, and how initiatives like Walk for Wellbeing are making a real impact.
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
The new role, primarily based in London, will see the successful applicant support more than 100 homeless Only A Pavement Away members into careers specifically within the hospitality industry – a responsibility previously non-existent in similar charity roles.
The latest Caterer.com research reveals the key trends shaping hospitality hiring, from advancing DE&I and harnessing technology to meeting the shifting demands of candidates.
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
In part two of our Hiring Strategies sessions, Caterer.com lifted the lid on the importance of diversity and inclusion in creating dynamic, innovative and successful hospitality workforces.
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
The latest Caterer.com research explores salary and benefit trends across the hospitality sector, highlighting key shifts and opportunities for businesses looking to attract and retain top talent.
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from Q1 2025. It’s packed with the key stats, employer insights, and expert tips you need to shape your hiring strategy.
The hospitality sector is awash with ambition and growth, powered by our amazing community and the charities that work hard to support those working within it.
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.
Hospitality Action is the charity behind Walk for Wellbeing and a vital support for people across the industry. In this Caterer.com interview, we speak to Jeremy Gibson, Marketing & Operations Director at Hospitality Action who shares how the charity supports the industry, why wellbeing must remain a priority, and how initiatives like Walk for Wellbeing are making a real impact.
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
The new role, primarily based in London, will see the successful applicant support more than 100 homeless Only A Pavement Away members into careers specifically within the hospitality industry – a responsibility previously non-existent in similar charity roles.
To help speed up your hiring process, we have built one of the most intuitive candidate management systems in the market.
Use this guide to get the most from the Caterer.com Candidate Management System.
In the UK last year 526,000 people suffered from work-related stress, depression or anxiety, with 12.5 million working days lost, according to The Health & Safety Executive Labour Force Survey.
Below is your step-by-step guide to using the Caterer.com CV Database, a tool which lets you take control of your hiring by easily searching for candidates.
Filter searches by skillset and location, see candidates’ application history, contact the best suited, and set up alerts to find others who fit the brief.
The latest Caterer.com research reveals the key trends shaping hospitality hiring, from advancing DE&I and harnessing technology to meeting the shifting demands of candidates.
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
In part two of our Hiring Strategies sessions, Caterer.com lifted the lid on the importance of diversity and inclusion in creating dynamic, innovative and successful hospitality workforces.
In September, Kellie Rixon, MBE, becomes Chair of the Institute of Hospitality.
Caterer.com caught up with Kellie during a recent visit to Scotland to find out about her plans for the Institute and ‘what happens next?’
Rejecting interview candidates can often be a difficult but is a natural part of the hiring process. How you deliver the feedback will differentiate your company from the rest.
The Walk for Wellbeing 2023 is a-go! From September 30th to October 15th you are invited to join the hospitality community in walking for a good cause.
With response from over 3,000 voices within hospitality, BIH’s Inside Hospitality Report looks at how our sector can do better when it comes to EDI practices.
A fast, flexible route to the right candidates with Video Recruitment (powered by Cammio)
It’s time to reveal your amazing people. Entries are now open for the 2019 Caterer.com People Awards.
Onboarding plays a fundamental role for any company as it allows employees to acclimatise to their role, the company’s cultures, and what the company has to offer.
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
Good candidate experience is a vital part of the recruitment process. In a competitive job market, it’s increasingly important to attract quality candidates and ensure that they remain engaged throughout the process. David Beveridge, Head of Operations and Sales, PeopleBank.
From industry report findings to advice on employee mental health issues, discover a wealth of information on hiring the very best hospitality talent.
Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.
Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.
All the latest from Caterer.com
Reports and advice to help and inspire hospitality recruiters.
New solutions to hospitality recruitment challenges and advice on improving communications with teams.
Welcome to the Recruiting in Hospitality podcasts from Caterer.com. In each programme we invite top guests from the world of hospitality to discuss issues affecting employers. We talk recruitment, development and retention as well as matters concerning you and your teams.
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Great advice on how to best create a strong and inviting working environment.
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