Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
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When a fire forced the closure of the Mandarin Oriental London, the hotel donated 40,000 hours of volunteer activity in support of the FANtastic London campaign
For 115 years, the Mandarin Oriental London Hyde Park has represented the pinnacle of luxury in Knightsbridge.
Beautiful and stylish, the hotel has been a go-to destination for those seeking the best service and accommodation London has to offer.
In 2016, the hotel embarked upon its biggest renovation ever, investing £100 million to maintain its reputation as the most desirable hotel in the capital.
Just weeks before its reopening a major fire closed the hotel. It was a blow for the team at Mandarin Oriental, after all their hard work and preparation to once again welcome the public.
Taking care of the mental health of hospitality workers – featuring: mum – Recruiting in Hospitality podcast
How do you get the balance right between being there for someone but also looking after ourselves too?
Eleni Kasparis from Caterer.com caught up with Craig Prentice, MD of mum
How to improve employee engagement, productivity, and retention – featuring: Gemma Tracey from Champneys – Recruiting in Hospitality Podcast
Are you looking for ways to improve employee engagement, productivity, and retention in your business?
Gen Z and hospitality – what are they looking for in a job and can the sector meet those must-haves?
A new generation is entering the workforce and they have very clear ideas on what they want from a job. Does hospitality have to flex to encourage Gen Z entry level talent or is this a meeting of minds?
The Spirit of Hospitality – featuring: Robbie Laidlaw and Chris Mitchell from Genuine Dining – Recruiting in Hospitality podcast
In this episode of Recruiting in Hospitality, Lancelot Narayan talks to Robbie Laidlaw and Chris Mitchell from Genuine Dining. Both will be taking part in The Sprit of Hospitality, where they will be rowing the Atlantic in aid of Hospitality Action.
Why Scotland’s hospitality sector is upskilling 2000 of its leaders, managers and supervisors
Caterer.com talk to three scholars taking part in the HIT Scotland Tourism and Hospitality Talent Development Programme about why they got involved, building their networks, and being inspired to bring new ideas to their businesses.
How to successfully carry out a second interview
At this stage you would have formed your initial thoughts about your potential new employees so the second interview provides you with an opportunity to validate your thoughts and to get a better idea of the candidates and their fit to your business. This is why it calls for a different strategy. The following guidance will help you during the process of the second interview.
Springboard Ambassadors – How to change the poor perception of careers in hospitality and to attract more people into your roles – featuring: Patricia Teixeira from Springboard, Esther Brittan from Hilton and Michael Taylor from Sodexo – Recruiting in Hospitality podcast
Founded in 1990, Springboard was created by Stephen Moss to support the hospitality industry. It continues to provide advice, training and skills courses to those at the start of their career and helps tackle the challenges faced by the industry, including skills shortages and the misrepresentation of careers in the hospitality industry.
How apprenticeships can be used as a powerful resource to boost hiring success & retention – featuring: Jenni Clarke from Umbrella Training and Jo-mandi Templeton from The Montcalm – Recruiting in Hospitality podcast
In this episode of Recruiting in Hospitality, our Client Consultant, Junior Lewis talks to apprenticeship specialist, Jenni Clarke from Umbrella Training and Jo-mandi Templeton, Head of Talent and Culture at The Montcalm about how apprenticeships can provide the hospitality industry with a powerful resource to boost hiring success and retention.
5 Ways you can support the wellbeing of your hospitality team
The hospitality industry is renowned for its dynamic and fast-paced nature, with teams often facing high-pressure situations. As leaders in the field, it’s crucial to prioritise the mental health and wellbeing of your teams.
Key findings from the Inside Hospitality Report – featuring: Lorraine Copes from Be Inclusive Hospitality – Recruiting in Hospitality Podcast
With 1 in 3 respondents reporting that they had experienced discrimination at work and 52.5% of respondents stating that they did not know if their employer had undertaken any Equity, Diversity, and Inclusion initiatives in the past year. What is it really like to work for the hospitality industry for Black, Asian, and ethnic minorities?
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The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent
In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.
Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
How to engage the next generation of hospitality workers
On average, the majority of people working in UK hospitality are aged between 20 and 24, according to research carried out by the CIPD in their 2019 Megatrends report. As an industry hospitality is powered by young talent at entry level, with many seeing hospitality as a stopgap job, looking for opportunities rather than a career. What can the sector do to engage and retain its young workforce?
How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process
Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.
Leading with empathy and compassion makes difficult situations easier to manage, which ultimately increases the bottom-line
Leadership is a choice, not a job title, but with so many leadership styles to adopt, what really makes a leader stand out?
Long-term career development and progression opportunities are key to retaining hospitality recruits, according to research conducted by Caterer.com in November 2018
‘Invest in your people in order to retain them’ was the clear message to hospitality industry employers in a survey of 21,000 global hospitality workers.
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
Umbrella Training to sponsor the ‘Hospitality Apprenticeship Employer (under 1,500 employees)’ award at Caterer.com People Awards 2019
With over 20 years of hospitality and apprenticeship experience, Umbrella Training are one of the most highly-regarded learning and development experts in the sector.
Popular on Caterer
Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
Hospitality charities to support in 2024
The hospitality sector is awash with ambition and growth, powered by our amazing community and the charities that work hard to support those working within it.
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent
In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.
Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
How to engage the next generation of hospitality workers
On average, the majority of people working in UK hospitality are aged between 20 and 24, according to research carried out by the CIPD in their 2019 Megatrends report. As an industry hospitality is powered by young talent at entry level, with many seeing hospitality as a stopgap job, looking for opportunities rather than a career. What can the sector do to engage and retain its young workforce?
123% increase in vegan-specific hospitality jobs across the UK in the last 12 months, according to research conducted by Caterer.com in January 2019
Inspired by celebrities including Beyoncé, Benedict Cumberbatch, Ariana Grande and Ellie Goulding, Britons are embracing ‘Veganuary’ in record numbers.
How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process
Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.
Leading with empathy and compassion makes difficult situations easier to manage, which ultimately increases the bottom-line
Leadership is a choice, not a job title, but with so many leadership styles to adopt, what really makes a leader stand out?
Long-term career development and progression opportunities are key to retaining hospitality recruits, according to research conducted by Caterer.com in November 2018
‘Invest in your people in order to retain them’ was the clear message to hospitality industry employers in a survey of 21,000 global hospitality workers.
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
Umbrella Training to sponsor the ‘Hospitality Apprenticeship Employer (under 1,500 employees)’ award at Caterer.com People Awards 2019
With over 20 years of hospitality and apprenticeship experience, Umbrella Training are one of the most highly-regarded learning and development experts in the sector.
The importance of looking after your employees’ mental and emotional wellbeing
Good mental and emotional well-being are critical but how do you, as a leader or manager, make sure that your people are OK and, more importantly, should responsibility for your employees’ health and well-being rest with you?
User guide: help creating your job ad
Below is your step-by-step guide to advertising a job on Caterer.com.
Before you get started, be sure that you have:
- Set up an account.
- Added a company logo.
- Decided on a job title.
- Written a job description.
- Defined the salary you want to offer.
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How to give constructive feedback to unsuccessful candidates
Rejecting interview candidates can often be a difficult but is a natural part of the hiring process. How you deliver the feedback will differentiate your company from the rest.
Put your best foot forward for hospitality! Walk for Wellbeing 2023
The Walk for Wellbeing 2023 is a-go! From September 30th to October 15th you are invited to join the hospitality community in walking for a good cause.
Be Inclusive Hospitality’s Inside Hospitality Report Launch
With response from over 3,000 voices within hospitality, BIH’s Inside Hospitality Report looks at how our sector can do better when it comes to EDI practices.
Meet the person behind the CV, right from the start
A fast, flexible route to the right candidates with Video Recruitment (powered by Cammio)
Introducing Caterer.com People Awards 2019
It’s time to reveal your amazing people. Entries are now open for the 2019 Caterer.com People Awards.
Recruitment & Retention Q&A with Gemma Aylard, Recruitment Manager at Peach Pubs
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
How to develop an effective onboarding process
Onboarding plays a fundamental role for any company as it allows employees to acclimatise to their role, the company’s cultures, and what the company has to offer.
Recruitment & Retention Q&A with Meg Martin, Recruitment Manager at Tao Group
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
How to use your brand culture and values to attract new talent
Culture is a necessary component for your company as it defines your corporate identity and therefore, magnifies the growth and success associated with that.
Peoplebank to sponsor the ‘Candidate Experience Award’ award Caterer.com People Awards 2019
Good candidate experience is a vital part of the recruitment process. In a competitive job market, it’s increasingly important to attract quality candidates and ensure that they remain engaged throughout the process. David Beveridge, Head of Operations and Sales, PeopleBank.
Are advances in recruitment technology making the hospitality CV redundant?
Recruitment trends change constantly as the next big thing appears on the horizon, with savvy employers using a cocktail of methods to entice candidates into their organisations.
Are you one of them?
A practical way to make your diversity, equity and inclusion strategy a reality
Hire responsibly with Equality Boost
1.8 Million people say ‘I do’ to pub weddings as the hospitality industry gears up for busy season
With wedding season fast approaching, our research* reveals that laid-back wedding receptions are on the up, with 1.8 million people opting for a pub wedding. Londoners are most likely to choose to go casual, with 72% of guests saying they are attending more laid-back wedding receptions in 2022.
Top Tips from hospitality leaders to overcome recruitment challenges and how to engage wider talent pools
We spoke directly to hospitality employers to capture their thoughts on how hospitality businesses can overcome recruitment challenges; covering everything from keeping teams motivated, to reviewing benefits packages, training and development.
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
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Hiring people
From industry report findings to advice on employee mental health issues, discover a wealth of information on hiring the very best hospitality talent.
Managing people
Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.
Retention and development
Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.
Caterer news
All the latest from Caterer.com
Recruiter resources
Reports and advice to help and inspire hospitality recruiters.
Human resources
New solutions to hospitality recruitment challenges and advice on improving communications with teams.
Working practices
Great advice on how to best create a strong and inviting working environment.
Podcasts
Welcome to the Recruiting in Hospitality podcasts from Caterer.com. In each programme we invite top guests from the world of hospitality to discuss issues affecting employers. We talk recruitment, development and retention as well as matters concerning you and your teams.
Recruitment trends
Stay ahead of the curve and get insider information on the ever-evolving face of hospitality recruitment.
Reports
Industry research and finding. All your Caterer.com reports in one place.
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