Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
Headhunting
Think outside the usual recruitment channels and directly target the talent you need.
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Springboard Ambassadors – How to change the poor perception of careers in hospitality and to attract more people into your roles – featuring: Patricia Teixeira from Springboard, Esther Brittan from Hilton and Michael Taylor from Sodexo – Recruiting in Hospitality podcast
Founded in 1990, Springboard was created by Stephen Moss to support the hospitality industry. It continues to provide advice, training and skills courses to those at the start of their career and helps tackle the challenges faced by the industry, including skills shortages and the misrepresentation of careers in the hospitality industry.
3 Hospitality recruitment tools to help you find the perfect fit for your job vacancies
In the fast-paced world of hospitality, finding the right talent to fill your job vacancies is crucial for delivering exceptional guest experiences. The recruitment process can be demanding, but with the right tools, you can streamline your efforts and secure the best candidates for your hospitality team and we’re here to help you!
The Dorchester’s strategic targeting of Canadian hospitality schools and colleges saw them win the ‘Global Talent Attraction Strategy’ award at Caterer.com People Awards 2019
Thinking outside the usual recruitment channels, meticulous planning and a team that was 100% committed has yielded solid results for The Dorchester, winners of the 2019 Caterer.com Global Talent Attraction Strategy Award.
Meet the person behind the CV, right from the start
A fast, flexible route to the right candidates with Video Recruitment (powered by Cammio)
How to manage expectations and make counteroffers
Candidate behaviour is constantly changing, and hospitality employers are embracing change to secure top talent for their businesses. A carefully prepared and time-framed strategy, which focuses on the candidate experience, will create a strong, positive impression of your brand.
How to recruit a diverse workforce and the simple actions to ensure successful recruitment
Having older workers within your business is about benefits. The life skills and experience they bring, their confidence gained in other sectors, their adaptability to onboard and integrate quickly and their ability to coach and mentor younger workers. With this in mind Centre for Ageing Better and Caterer.com are challenging employers of all sizes to take a hard look at age diversity and the real benefits older workers bring to the sector.
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Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
Hospitality Salaries in 2025: Key insights for employers
The latest Caterer.com research explores salary and benefit trends across the hospitality sector, highlighting key shifts and opportunities for businesses looking to attract and retain top talent.
How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process
Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.
1.7 million kids in the UK prefer dining out to their parents’ home cooking, according to research conducted by Caterer.com in December 2019
Dining habits of UK families reveals that restaurateurs are hiring people with childcare experience to accommodate the growing family dining market.
Hospitality Hiring Insider: The hospitality recruitment trends of Q1 2025
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from Q1 2025. It’s packed with the key stats, employer insights, and expert tips you need to shape your hiring strategy.
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
Evolvin’ Women organisation helping women from developing countries build careers in the UK hospitality sector
Working to empower women in disadvantaged areas of Ghana, South Africa and Namibia through access to vocational and international work experience in the hospitality sector.
Hospitality Hiring Insider: The hospitality recruitment trends of H1 2024
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.
Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent
In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.
Popular on Caterer
Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
Hospitality Salaries in 2025: Key insights for employers
The latest Caterer.com research explores salary and benefit trends across the hospitality sector, highlighting key shifts and opportunities for businesses looking to attract and retain top talent.
Hospitality charities to support in 2024
The hospitality sector is awash with ambition and growth, powered by our amazing community and the charities that work hard to support those working within it.
How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process
Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.
1.7 million kids in the UK prefer dining out to their parents’ home cooking, according to research conducted by Caterer.com in December 2019
Dining habits of UK families reveals that restaurateurs are hiring people with childcare experience to accommodate the growing family dining market.
Hospitality Hiring Insider: The hospitality recruitment trends of Q1 2025
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from Q1 2025. It’s packed with the key stats, employer insights, and expert tips you need to shape your hiring strategy.
Exciting times ahead for the Institute of Hospitality as Kellie Rixon becomes Chair – featuring: Kellie Rixon – Recruiting in Hospitality podcast
In September, Kellie Rixon, MBE, becomes Chair of the Institute of Hospitality.
Caterer.com caught up with Kellie during a recent visit to Scotland to find out about her plans for the Institute and ‘what happens next?’
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
When a fire forced the closure of the Mandarin Oriental London, the hotel donated 40,000 hours of volunteer activity in support of the FANtastic London campaign
For 115 years, the Mandarin Oriental London Hyde Park has represented the pinnacle of luxury in Knightsbridge.
Beautiful and stylish, the hotel has been a go-to destination for those seeking the best service and accommodation London has to offer.
In 2016, the hotel embarked upon its biggest renovation ever, investing £100 million to maintain its reputation as the most desirable hotel in the capital.
Just weeks before its reopening a major fire closed the hotel. It was a blow for the team at Mandarin Oriental, after all their hard work and preparation to once again welcome the public.
User guide: using the Caterer.com Candidate Management System
To help speed up your hiring process, we have built one of the most intuitive candidate management systems in the market.
Use this guide to get the most from the Caterer.com Candidate Management System.
How to optimise our Candidates By Email feature to help with your recruitment campaign
Figuring out which candidate is the best fit for your role before you hire them is often difficult to determine, but help is at hand with our Candidates by Email tool, which makes searching for candidates seamless, by alerting you to any new candidate profiles that align with your saved searches, allowing you to access the most suitable candidates in our CV Database.
Evolvin’ Women organisation helping women from developing countries build careers in the UK hospitality sector
Working to empower women in disadvantaged areas of Ghana, South Africa and Namibia through access to vocational and international work experience in the hospitality sector.
Hospitality Hiring Insider: The hospitality recruitment trends of H1 2024
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.
Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent
In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.
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How to give constructive feedback to unsuccessful candidates
Rejecting interview candidates can often be a difficult but is a natural part of the hiring process. How you deliver the feedback will differentiate your company from the rest.
Put your best foot forward for hospitality! Walk for Wellbeing 2023
The Walk for Wellbeing 2023 is a-go! From September 30th to October 15th you are invited to join the hospitality community in walking for a good cause.
Be Inclusive Hospitality’s Inside Hospitality Report Launch
With response from over 3,000 voices within hospitality, BIH’s Inside Hospitality Report looks at how our sector can do better when it comes to EDI practices.
Meet the person behind the CV, right from the start
A fast, flexible route to the right candidates with Video Recruitment (powered by Cammio)
Introducing Caterer.com People Awards 2019
It’s time to reveal your amazing people. Entries are now open for the 2019 Caterer.com People Awards.
How to develop an effective onboarding process
Onboarding plays a fundamental role for any company as it allows employees to acclimatise to their role, the company’s cultures, and what the company has to offer.
Recruitment & Retention Q&A with Gemma Aylard, Recruitment Manager at Peach Pubs
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
Recruitment & Retention Q&A with Meg Martin, Recruitment Manager at Tao Group
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
Peoplebank to sponsor the ‘Candidate Experience Award’ award Caterer.com People Awards 2019
Good candidate experience is a vital part of the recruitment process. In a competitive job market, it’s increasingly important to attract quality candidates and ensure that they remain engaged throughout the process. David Beveridge, Head of Operations and Sales, PeopleBank.
Popular topics
Hiring people
From industry report findings to advice on employee mental health issues, discover a wealth of information on hiring the very best hospitality talent.
Managing people
Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.
Caterer news
All the latest from Caterer.com
Retention and development
Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.
Recruiter resources
Reports and advice to help and inspire hospitality recruiters.
Human resources
New solutions to hospitality recruitment challenges and advice on improving communications with teams.
Podcasts
Welcome to the Recruiting in Hospitality podcasts from Caterer.com. In each programme we invite top guests from the world of hospitality to discuss issues affecting employers. We talk recruitment, development and retention as well as matters concerning you and your teams.
Company updates
Working practices
Great advice on how to best create a strong and inviting working environment.
Company culture
How to create, build and maintain a strong company culture, where your people come first.
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