Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
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Springboard Ambassadors – How to change the poor perception of careers in hospitality and to attract more people into your roles – featuring: Patricia Teixeira from Springboard, Esther Brittan from Hilton and Michael Taylor from Sodexo – Recruiting in Hospitality podcast
Founded in 1990, Springboard was created by Stephen Moss to support the hospitality industry. It continues to provide advice, training and skills courses to those at the start of their career and helps tackle the challenges faced by the industry, including skills shortages and the misrepresentation of careers in the hospitality industry.
3 Hospitality recruitment tools to help you find the perfect fit for your job vacancies
In the fast-paced world of hospitality, finding the right talent to fill your job vacancies is crucial for delivering exceptional guest experiences. The recruitment process can be demanding, but with the right tools, you can streamline your efforts and secure the best candidates for your hospitality team and we’re here to help you!
How to manage expectations and make counteroffers
Candidate behaviour is constantly changing, and hospitality employers are embracing change to secure top talent for their businesses. A carefully prepared and time-framed strategy, which focuses on the candidate experience, will create a strong, positive impression of your brand.
How to recruit a diverse workforce and the simple actions to ensure successful recruitment
Having older workers within your business is about benefits. The life skills and experience they bring, their confidence gained in other sectors, their adaptability to onboard and integrate quickly and their ability to coach and mentor younger workers. With this in mind Centre for Ageing Better and Caterer.com are challenging employers of all sizes to take a hard look at age diversity and the real benefits older workers bring to the sector.
The Dorchester’s strategic targeting of Canadian hospitality schools and colleges saw them win the ‘Global Talent Attraction Strategy’ award at Caterer.com People Awards 2019
Thinking outside the usual recruitment channels, meticulous planning and a team that was 100% committed has yielded solid results for The Dorchester, winners of the 2019 Caterer.com Global Talent Attraction Strategy Award.
Meet the person behind the CV, right from the start
A fast, flexible route to the right candidates with Video Recruitment (powered by Cammio)
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Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
Hospitality Salaries in 2025: Key insights for employers
The latest Caterer.com research explores salary and benefit trends across the hospitality sector, highlighting key shifts and opportunities for businesses looking to attract and retain top talent.
Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
The importance of looking after your employees’ mental and emotional wellbeing
Good mental and emotional well-being are critical but how do you, as a leader or manager, make sure that your people are OK and, more importantly, should responsibility for your employees’ health and well-being rest with you?
The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
A celebration of excellence at the Hospitality Awards UK
The highly anticipated Hospitality Awards UK concluded on the 10th of November, and what a wonderful evening of celebration it was. From fine Italian cuisine to the most talented individuals within the industry, the evening was spent delving into what Italian hospitality has best to offer while tucking into fine Italian dishes. Inspired by this year’s theme of the Italian Cuisine Week in the World, the menu created included some of the country’s best products transporting guests into a culinary adventure across some of Italy’s most beautiful regions.
Hospitality Hiring Insider: The hospitality recruitment trends of H1 2024
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.
Introducing Only a Pavement Away (OAPA), the charity founded by representatives from hospitality, that helps the homeless and other vulnerable groups into employment in the UK hospitality industry
Where will the sector find an estimated 1.3 million recruits?
Time to look at new talent streams.
Hospitality Hiring in 2025: What You Need to Know Now
In the fast-moving world of hospitality, people are everything. The right team doesn’t just deliver great service, they define your brand, shape your guest experience, and ultimately, drive your success.
But in 2025, finding and keeping the right people is harder than ever. Candidate expectations are shifting. The market is competitive. And efficiency matters more than ever before.
That’s why the Caterer.com Hospitality Hiring Insider Q2–Q3 2025 is a must-read for every hospitality leader and recruiter looking to stay ahead.
Packed with fresh data, expert insights, and practical strategies, this edition goes...
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123% increase in vegan-specific hospitality jobs across the UK in the last 12 months, according to research conducted by Caterer.com in January 2019
Inspired by celebrities including Beyoncé, Benedict Cumberbatch, Ariana Grande and Ellie Goulding, Britons are embracing ‘Veganuary’ in record numbers.
Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
Hospitality Salaries in 2025: Key insights for employers
The latest Caterer.com research explores salary and benefit trends across the hospitality sector, highlighting key shifts and opportunities for businesses looking to attract and retain top talent.
Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
The importance of looking after your employees’ mental and emotional wellbeing
Good mental and emotional well-being are critical but how do you, as a leader or manager, make sure that your people are OK and, more importantly, should responsibility for your employees’ health and well-being rest with you?
The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
Organisations Offering Support to those Working in Hospitality
It’s often said that hospitality is a family and the impact of the pandemic has proved that beyond all doubt. Industry people have pulled out all the stops to provide valuable support and assistance to those who need it.
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
A celebration of excellence at the Hospitality Awards UK
The highly anticipated Hospitality Awards UK concluded on the 10th of November, and what a wonderful evening of celebration it was. From fine Italian cuisine to the most talented individuals within the industry, the evening was spent delving into what Italian hospitality has best to offer while tucking into fine Italian dishes. Inspired by this year’s theme of the Italian Cuisine Week in the World, the menu created included some of the country’s best products transporting guests into a culinary adventure across some of Italy’s most beautiful regions.
Hospitality Hiring Insider: The hospitality recruitment trends of H1 2024
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.
Introducing Only a Pavement Away (OAPA), the charity founded by representatives from hospitality, that helps the homeless and other vulnerable groups into employment in the UK hospitality industry
Where will the sector find an estimated 1.3 million recruits?
Time to look at new talent streams.
Hospitality charities to support in 2024
The hospitality sector is awash with ambition and growth, powered by our amazing community and the charities that work hard to support those working within it.
Hospitality Hiring in 2025: What You Need to Know Now
In the fast-moving world of hospitality, people are everything. The right team doesn’t just deliver great service, they define your brand, shape your guest experience, and ultimately, drive your success.
But in 2025, finding and keeping the right people is harder than ever. Candidate expectations are shifting. The market is competitive. And efficiency matters more than ever before.
That’s why the Caterer.com Hospitality Hiring Insider Q2–Q3 2025 is a must-read for every hospitality leader and recruiter looking to stay ahead.
Packed with fresh data, expert insights, and practical strategies, this edition goes...
The Hospitality Awards UK returns for its third edition this November
The Hospitality Awards UK returns for its third edition on November 10th as one of the most prestigious celebrations of excellence in hospitality, gastronomy, and leadership. Held during the official Week of the Italian Cuisine in the World, this black-tie gala brings together top chefs, restaurateurs, hoteliers, mixologists, and industry leaders to honour the very best in the field while highlighting the deep connections between the UK and Italian culinary traditions.
Ahead of an evening of recognition, fine dining, and networking, culminating in awards across categories such as Best Chef, Best Young Chef, Best Hotel General Manager, Best Restaurant Owner,...
75% of hospitality employees say pressure in the workplace is their biggest cause of stress, according to research conducted by Hospitality Action in 2018
In the UK last year 526,000 people suffered from work-related stress, depression or anxiety, with 12.5 million working days lost, according to The Health & Safety Executive Labour Force Survey.
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How to give constructive feedback to unsuccessful candidates
Rejecting interview candidates can often be a difficult but is a natural part of the hiring process. How you deliver the feedback will differentiate your company from the rest.
Put your best foot forward for hospitality! Walk for Wellbeing 2023
The Walk for Wellbeing 2023 is a-go! From September 30th to October 15th you are invited to join the hospitality community in walking for a good cause.
Be Inclusive Hospitality’s Inside Hospitality Report Launch
With response from over 3,000 voices within hospitality, BIH’s Inside Hospitality Report looks at how our sector can do better when it comes to EDI practices.
Meet the person behind the CV, right from the start
A fast, flexible route to the right candidates with Video Recruitment (powered by Cammio)
Introducing Caterer.com People Awards 2019
It’s time to reveal your amazing people. Entries are now open for the 2019 Caterer.com People Awards.
How to develop an effective onboarding process
Onboarding plays a fundamental role for any company as it allows employees to acclimatise to their role, the company’s cultures, and what the company has to offer.
Recruitment & Retention Q&A with Gemma Aylard, Recruitment Manager at Peach Pubs
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
Recruitment & Retention Q&A with Meg Martin, Recruitment Manager at Tao Group
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
Peoplebank to sponsor the ‘Candidate Experience Award’ award Caterer.com People Awards 2019
Good candidate experience is a vital part of the recruitment process. In a competitive job market, it’s increasingly important to attract quality candidates and ensure that they remain engaged throughout the process. David Beveridge, Head of Operations and Sales, PeopleBank.
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Hiring people
From industry report findings to advice on employee mental health issues, discover a wealth of information on hiring the very best hospitality talent.
Managing people
Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.
Retention and development
Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.
Caterer news
All the latest from Caterer.com
Recruiter resources
Reports and advice to help and inspire hospitality recruiters.
Human resources
New solutions to hospitality recruitment challenges and advice on improving communications with teams.
Reports
Industry research and finding. All your Caterer.com reports in one place.
Working practices
Great advice on how to best create a strong and inviting working environment.
Diversity and inclusion
Building an inclusive hospitality workplace can help you innovate your business and bring success.
Company culture
How to create, build and maintain a strong company culture, where your people come first.
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