How to give constructive feedback to unsuccessful candidates
Rejecting interview candidates can often be a difficult but is a natural part of the hiring process. How you deliver the feedback will differentiate your company from the rest.
Offers and rejections
All in Offers and rejections
Managing hospitality candidates’ expectations when recruiting
Candidate behaviour is constantly changing, and employers are embracing those changes to secure top hospitality talent for their businesses.
How to manage expectations and make counteroffers
Candidate behaviour is constantly changing, and hospitality employers are embracing change to secure top talent for their businesses. A carefully prepared and time-framed strategy, which focuses on the candidate experience, will create a strong, positive impression of your brand.
Why hospitality employers must move fast to secure top talent
It’s no secret that hospitality employers are facing talent shortages across a wide range of roles and skill sets, with top talent often considering two or more job offers at a time.
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Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
How to engage the next generation of hospitality workers
On average, the majority of people working in UK hospitality are aged between 20 and 24, according to research carried out by the CIPD in their 2019 Megatrends report. As an industry hospitality is powered by young talent at entry level, with many seeing hospitality as a stopgap job, looking for opportunities rather than a career. What can the sector do to engage and retain its young workforce?
Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent
In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.
Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process
Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
Long-term career development and progression opportunities are key to retaining hospitality recruits, according to research conducted by Caterer.com in November 2018
‘Invest in your people in order to retain them’ was the clear message to hospitality industry employers in a survey of 21,000 global hospitality workers.
Umbrella Training to sponsor the ‘Hospitality Apprenticeship Employer (under 1,500 employees)’ award at Caterer.com People Awards 2019
With over 20 years of hospitality and apprenticeship experience, Umbrella Training are one of the most highly-regarded learning and development experts in the sector.
Popular on Caterer
Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
Hospitality charities to support in 2024
The hospitality sector is awash with ambition and growth, powered by our amazing community and the charities that work hard to support those working within it.
How to engage the next generation of hospitality workers
On average, the majority of people working in UK hospitality are aged between 20 and 24, according to research carried out by the CIPD in their 2019 Megatrends report. As an industry hospitality is powered by young talent at entry level, with many seeing hospitality as a stopgap job, looking for opportunities rather than a career. What can the sector do to engage and retain its young workforce?
Discover how London EDITION, one of London’s most prestigious 5-star hotels, recruits and retains talent
In the first part of our fascinating conversation with Jose Ruiz and Elsie Koopman from London EDITION, we discuss how the hotel attracts and recruits talent and about the huge part that culture plays in the process.
Hospitality is now the workplace of choice for over 50s with more than 165K joining the sector in 3 years
Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?
123% increase in vegan-specific hospitality jobs across the UK in the last 12 months, according to research conducted by Caterer.com in January 2019
Inspired by celebrities including Beyoncé, Benedict Cumberbatch, Ariana Grande and Ellie Goulding, Britons are embracing ‘Veganuary’ in record numbers.
How ‘Chefs in Schools’ are educating and inspiring children about the benefits of cooking their own food, and championing careers in hospitality in the process
Chefs in Schools’ mission is to employ professional chefs to improve the quality of school meals, whilst educating and inspiring children about the benefits of cooking their own food from scratch.
Leading with empathy and compassion makes difficult situations easier to manage, which ultimately increases the bottom-line
Leadership is a choice, not a job title, but with so many leadership styles to adopt, what really makes a leader stand out?
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
Long-term career development and progression opportunities are key to retaining hospitality recruits, according to research conducted by Caterer.com in November 2018
‘Invest in your people in order to retain them’ was the clear message to hospitality industry employers in a survey of 21,000 global hospitality workers.
Umbrella Training to sponsor the ‘Hospitality Apprenticeship Employer (under 1,500 employees)’ award at Caterer.com People Awards 2019
With over 20 years of hospitality and apprenticeship experience, Umbrella Training are one of the most highly-regarded learning and development experts in the sector.
By participating in the ‘FutureChef’ competition run by Springboard UK, hospitality employers can attract the next generation of talent into the industry
It’s been a record-breaking year for Springboard UK’s FutureChef programme, with over 16,200 young people taking part in the biggest cookery competition of its kind in the UK.
Unlocking the ability to attract and engage new talent pools
The scarcity of hospitality candidates is expected to persist for the foreseeable future, so it is crucial for companies to showcase their successes, the value of their business and to fully utilise all of this as an effective tool to engage the new talent pools they need.
Trending on Caterer
Put your best foot forward for hospitality! Walk for Wellbeing 2023
The Walk for Wellbeing 2023 is a-go! From September 30th to October 15th you are invited to join the hospitality community in walking for a good cause.
Be Inclusive Hospitality’s Inside Hospitality Report Launch
With response from over 3,000 voices within hospitality, BIH’s Inside Hospitality Report looks at how our sector can do better when it comes to EDI practices.
Meet the person behind the CV, right from the start
A fast, flexible route to the right candidates with Video Recruitment (powered by Cammio)
Introducing Caterer.com People Awards 2019
It’s time to reveal your amazing people. Entries are now open for the 2019 Caterer.com People Awards.
How to develop an effective onboarding process
Onboarding plays a fundamental role for any company as it allows employees to acclimatise to their role, the company’s cultures, and what the company has to offer.
Recruitment & Retention Q&A with Gemma Aylard, Recruitment Manager at Peach Pubs
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
Recruitment & Retention Q&A with Meg Martin, Recruitment Manager at Tao Group
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
1.8 Million people say ‘I do’ to pub weddings as the hospitality industry gears up for busy season
With wedding season fast approaching, our research* reveals that laid-back wedding receptions are on the up, with 1.8 million people opting for a pub wedding. Londoners are most likely to choose to go casual, with 72% of guests saying they are attending more laid-back wedding receptions in 2022.
Top Tips from hospitality leaders to overcome recruitment challenges and how to engage wider talent pools
We spoke directly to hospitality employers to capture their thoughts on how hospitality businesses can overcome recruitment challenges; covering everything from keeping teams motivated, to reviewing benefits packages, training and development.
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
De Vere Hotel Group’s 8% increase in retention for their 90-day induction process saw them win the ‘On-Boarding Programme’ award at Caterer.com People Awards 2018
Great employers want to create a confident, enthusiastic work force. They also want their employees to remain with them for as long as possible, and in order to do so, creating a solid on-boarding programme is essential.
The best hospitality employer advice on our podcast in 2019 – featuring: Hush Restaurants, Brewhouse & Kitchen and D&D London – Recruiting in Hospitality podcast
Welcome to our Recruiting in Hospitality podcast from Caterer.com
Over 50s boost retirement income with hospitality jobs
Growing numbers of workers over 50 are taking on jobs in the UK’s pubs, restaurants and hotels in order to boost their retirement income as the sector’s labour shortage and rising cost of living prompts a shift in its workforce.
How to use your brand culture and values to attract new talent
Culture is a necessary component for your company as it defines your corporate identity and therefore, magnifies the growth and success associated with that.
Peoplebank to sponsor the ‘Candidate Experience Award’ award Caterer.com People Awards 2019
Good candidate experience is a vital part of the recruitment process. In a competitive job market, it’s increasingly important to attract quality candidates and ensure that they remain engaged throughout the process. David Beveridge, Head of Operations and Sales, PeopleBank.
Popular topics
Hiring people
From industry report findings to advice on employee mental health issues, discover a wealth of information on hiring the very best hospitality talent.
Managing people
Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.
Retention and development
Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.
Caterer news
All the latest from Caterer.com
Recruiter resources
Reports and advice to help and inspire hospitality recruiters.
Human resources
New solutions to hospitality recruitment challenges and advice on improving communications with teams.
Working practices
Great advice on how to best create a strong and inviting working environment.
Candidate attraction
Hiring the talent you need can be a task in itself, but how do you attract talent in the first place? Take a look at our tips and advice from hospitality leaders.
Reports
Industry research and finding. All your Caterer.com reports in one place.
Podcasts
Welcome to the Recruiting in Hospitality podcasts from Caterer.com. In each programme we invite top guests from the world of hospitality to discuss issues affecting employers. We talk recruitment, development and retention as well as matters concerning you and your teams.
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