Managing hospitality candidates’ expectations when recruiting
Candidate behaviour is constantly changing, and employers are embracing those changes to secure top hospitality talent for their businesses.
Offers and rejections
All in Offers and rejections
How to give constructive feedback to unsuccessful candidates
Rejecting interview candidates can often be a difficult but is a natural part of the hiring process. How you deliver the feedback will differentiate your company from the rest.
How to manage expectations and make counteroffers
Candidate behaviour is constantly changing, and hospitality employers are embracing change to secure top talent for their businesses. A carefully prepared and time-framed strategy, which focuses on the candidate experience, will create a strong, positive impression of your brand.
Why hospitality employers must move fast to secure top talent
It’s no secret that hospitality employers are facing talent shortages across a wide range of roles and skill sets, with top talent often considering two or more job offers at a time.
Advertise a job
Post a job in minutes from just £49 Buy now
Popular in Hiring people
Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
Hospitality Salaries in 2025: Key insights for employers
The latest Caterer.com research explores salary and benefit trends across the hospitality sector, highlighting key shifts and opportunities for businesses looking to attract and retain top talent.
Claude Bosi wins coveted AA Chef’s Chef of the Year Award 2018
Caterer.com is extremely proud to once again sponsored this prestigious award.
The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
Building a diverse and inclusive hospitality workplace for innovation and success
In part two of our Hiring Strategies sessions, Caterer.com lifted the lid on the importance of diversity and inclusion in creating dynamic, innovative and successful hospitality workforces.
Hospitality Hiring Insider: The hospitality recruitment trends of Q1 2025
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from Q1 2025. It’s packed with the key stats, employer insights, and expert tips you need to shape your hiring strategy.
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
Hospitality Hiring Insider: The hospitality recruitment trends of H1 2024
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.
The importance of looking after your employees’ mental and emotional wellbeing
Good mental and emotional well-being are critical but how do you, as a leader or manager, make sure that your people are OK and, more importantly, should responsibility for your employees’ health and well-being rest with you?
The Hospitality Awards UK returns for its third edition this November
The Hospitality Awards UK returns for its third edition on November 10th as one of the most prestigious celebrations of excellence in hospitality, gastronomy, and leadership. Held during the official Week of the Italian Cuisine in the World, this black-tie gala brings together top chefs, restaurateurs, hoteliers, mixologists, and industry leaders to honour the very best in the field while highlighting the deep connections between the UK and Italian culinary traditions.
Ahead of an evening of recognition, fine dining, and networking, culminating in awards across categories such as Best Chef, Best Young Chef, Best Hotel General Manager, Best Restaurant Owner,...
Popular on Caterer
Discover how BaxterStorey, the UK’s largest independent foodservice provider, recruits and retains talent
Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.
Hospitality Salaries in 2025: Key insights for employers
The latest Caterer.com research explores salary and benefit trends across the hospitality sector, highlighting key shifts and opportunities for businesses looking to attract and retain top talent.
Claude Bosi wins coveted AA Chef’s Chef of the Year Award 2018
Caterer.com is extremely proud to once again sponsored this prestigious award.
The impact of Brexit and Covid on the UK hospitality workforce
You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.
Building a diverse and inclusive hospitality workplace for innovation and success
In part two of our Hiring Strategies sessions, Caterer.com lifted the lid on the importance of diversity and inclusion in creating dynamic, innovative and successful hospitality workforces.
Hospitality Hiring Insider: The hospitality recruitment trends of Q1 2025
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from Q1 2025. It’s packed with the key stats, employer insights, and expert tips you need to shape your hiring strategy.
Why chefs should consider changing careers to Food Technology Teachers
Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.
Hospitality charities to support in 2024
The hospitality sector is awash with ambition and growth, powered by our amazing community and the charities that work hard to support those working within it.
Hospitality Hiring Insider: The hospitality recruitment trends of H1 2024
Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.
User guide: using the Caterer.com CV Database
Below is your step-by-step guide to using the Caterer.com CV Database, a tool which lets you take control of your hiring by easily searching for candidates.
Filter searches by skillset and location, see candidates’ application history, contact the best suited, and set up alerts to find others who fit the brief.
User guide: using the Caterer.com Candidate Management System
To help speed up your hiring process, we have built one of the most intuitive candidate management systems in the market.
Use this guide to get the most from the Caterer.com Candidate Management System.
The importance of looking after your employees’ mental and emotional wellbeing
Good mental and emotional well-being are critical but how do you, as a leader or manager, make sure that your people are OK and, more importantly, should responsibility for your employees’ health and well-being rest with you?
Leading with empathy and compassion makes difficult situations easier to manage, which ultimately increases the bottom-line
Leadership is a choice, not a job title, but with so many leadership styles to adopt, what really makes a leader stand out?
When a fire forced the closure of the Mandarin Oriental London, the hotel donated 40,000 hours of volunteer activity in support of the FANtastic London campaign
For 115 years, the Mandarin Oriental London Hyde Park has represented the pinnacle of luxury in Knightsbridge.
Beautiful and stylish, the hotel has been a go-to destination for those seeking the best service and accommodation London has to offer.
In 2016, the hotel embarked upon its biggest renovation ever, investing £100 million to maintain its reputation as the most desirable hotel in the capital.
Just weeks before its reopening a major fire closed the hotel. It was a blow for the team at Mandarin Oriental, after all their hard work and preparation to once again welcome the public.
The Hospitality Awards UK returns for its third edition this November
The Hospitality Awards UK returns for its third edition on November 10th as one of the most prestigious celebrations of excellence in hospitality, gastronomy, and leadership. Held during the official Week of the Italian Cuisine in the World, this black-tie gala brings together top chefs, restaurateurs, hoteliers, mixologists, and industry leaders to honour the very best in the field while highlighting the deep connections between the UK and Italian culinary traditions.
Ahead of an evening of recognition, fine dining, and networking, culminating in awards across categories such as Best Chef, Best Young Chef, Best Hotel General Manager, Best Restaurant Owner,...
Trending on Caterer
Put your best foot forward for hospitality! Walk for Wellbeing 2023
The Walk for Wellbeing 2023 is a-go! From September 30th to October 15th you are invited to join the hospitality community in walking for a good cause.
Be Inclusive Hospitality’s Inside Hospitality Report Launch
With response from over 3,000 voices within hospitality, BIH’s Inside Hospitality Report looks at how our sector can do better when it comes to EDI practices.
Meet the person behind the CV, right from the start
A fast, flexible route to the right candidates with Video Recruitment (powered by Cammio)
Introducing Caterer.com People Awards 2019
It’s time to reveal your amazing people. Entries are now open for the 2019 Caterer.com People Awards.
How to develop an effective onboarding process
Onboarding plays a fundamental role for any company as it allows employees to acclimatise to their role, the company’s cultures, and what the company has to offer.
Recruitment & Retention Q&A with Gemma Aylard, Recruitment Manager at Peach Pubs
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
Recruitment & Retention Q&A with Meg Martin, Recruitment Manager at Tao Group
How hospitality businesses can overcome recruitment challenges and engage wider talent pools.
How developing your team can drive progression
Career progression is one of the key ways to retain your top talent. Most have come to expect this as part of their employment and during the course of their employment with you will want to develop new skills, so employers need to find ways to create these opportunities or risk losing their best talent in some cases.
Peoplebank to sponsor the ‘Candidate Experience Award’ award Caterer.com People Awards 2019
Good candidate experience is a vital part of the recruitment process. In a competitive job market, it’s increasingly important to attract quality candidates and ensure that they remain engaged throughout the process. David Beveridge, Head of Operations and Sales, PeopleBank.
Over 50s boost retirement income with hospitality jobs
Growing numbers of workers over 50 are taking on jobs in the UK’s pubs, restaurants and hotels in order to boost their retirement income as the sector’s labour shortage and rising cost of living prompts a shift in its workforce.
Popular topics
Hiring people
From industry report findings to advice on employee mental health issues, discover a wealth of information on hiring the very best hospitality talent.
Managing people
Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.
Retention and development
Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.
Caterer news
All the latest from Caterer.com
Recruiter resources
Reports and advice to help and inspire hospitality recruiters.
Human resources
New solutions to hospitality recruitment challenges and advice on improving communications with teams.
Podcasts
Welcome to the Recruiting in Hospitality podcasts from Caterer.com. In each programme we invite top guests from the world of hospitality to discuss issues affecting employers. We talk recruitment, development and retention as well as matters concerning you and your teams.
Working practices
Great advice on how to best create a strong and inviting working environment.
Company culture
How to create, build and maintain a strong company culture, where your people come first.
Company updates
Continue or read again
Edit
Done
Sorry, something has gone wrong