
How to develop an effective onboarding process
Onboarding plays a fundamental role for any company as it allows employees to acclimatise to their role, the company’s cultures, and what the company has to offer.

Onboarding plays a fundamental role for any company as it allows employees to acclimatise to their role, the company’s cultures, and what the company has to offer.

Recruiting can be time-consuming, resource-heavy and frustrating if you don’t end up with the perfect hospitality hire for your vacancy. Employees are the core assets for any company as they are heavily specialized in the work they do. By accessing the best talent available you can utilise their skills efficiently as work is completed timely and your resources used efficiently.
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Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.

The latest Caterer.com research explores salary and benefit trends across the hospitality sector, highlighting key shifts and opportunities for businesses looking to attract and retain top talent.

Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?

Good mental and emotional well-being are critical but how do you, as a leader or manager, make sure that your people are OK and, more importantly, should responsibility for your employees’ health and well-being rest with you?

You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.

Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.

The highly anticipated Hospitality Awards UK concluded on the 10th of November, and what a wonderful evening of celebration it was. From fine Italian cuisine to the most talented individuals within the industry, the evening was spent delving into what Italian hospitality has best to offer while tucking into fine Italian dishes. Inspired by this year’s theme of the Italian Cuisine Week in the World, the menu created included some of the country’s best products transporting guests into a culinary adventure across some of Italy’s most beautiful regions.

Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.

Where will the sector find an estimated 1.3 million recruits?
Time to look at new talent streams.

In the fast-moving world of hospitality, people are everything. The right team doesn’t just deliver great service, they define your brand, shape your guest experience, and ultimately, drive your success.
But in 2025, finding and keeping the right people is harder than ever. Candidate expectations are shifting. The market is competitive. And efficiency matters more than ever before.
That’s why the Caterer.com Hospitality Hiring Insider Q2–Q3 2025 is a must-read for every hospitality leader and recruiter looking to stay ahead.
Packed with fresh data, expert insights, and practical strategies, this edition goes...

Inspired by celebrities including Beyoncé, Benedict Cumberbatch, Ariana Grande and Ellie Goulding, Britons are embracing ‘Veganuary’ in record numbers.

Loyalty is hard to win and easy to lose and with the hospitality industry facing a recruitment crisis, employees will increasingly look towards companies that will nurture their talents, pay well and help them to meet their career aspirations.

The latest Caterer.com research explores salary and benefit trends across the hospitality sector, highlighting key shifts and opportunities for businesses looking to attract and retain top talent.

Did you know that people over 50 now make up 34% of the hospitality sector’s workforce?

Good mental and emotional well-being are critical but how do you, as a leader or manager, make sure that your people are OK and, more importantly, should responsibility for your employees’ health and well-being rest with you?

You can feel the anticipation as the hospitality sector works towards reopening and away from Covid closures and restrictions. As the focus shifts to workforce planning and rebuilding teams, the impact of not just Covid but also Brexit is starting to be felt. Employers are looking at the roles and skills needed against available talent and considering how they build the high performing teams they need to deliver outstanding customer experience.

It’s often said that hospitality is a family and the impact of the pandemic has proved that beyond all doubt. Industry people have pulled out all the stops to provide valuable support and assistance to those who need it.

Hospitality skills are unquestionably transferable and for those thinking about a shift or new role, now could be the time to try something different.
One route available to chefs is teaching food technology and cookery in schools.

The highly anticipated Hospitality Awards UK concluded on the 10th of November, and what a wonderful evening of celebration it was. From fine Italian cuisine to the most talented individuals within the industry, the evening was spent delving into what Italian hospitality has best to offer while tucking into fine Italian dishes. Inspired by this year’s theme of the Italian Cuisine Week in the World, the menu created included some of the country’s best products transporting guests into a culinary adventure across some of Italy’s most beautiful regions.

Caterer.com’s Hospitality Hiring Insider provides a detailed view of hospitality hiring trends from the first half of 2024, including job postings, candidate activity, and salary benchmarks.

Where will the sector find an estimated 1.3 million recruits?
Time to look at new talent streams.

The hospitality sector is awash with ambition and growth, powered by our amazing community and the charities that work hard to support those working within it.

In the fast-moving world of hospitality, people are everything. The right team doesn’t just deliver great service, they define your brand, shape your guest experience, and ultimately, drive your success.
But in 2025, finding and keeping the right people is harder than ever. Candidate expectations are shifting. The market is competitive. And efficiency matters more than ever before.
That’s why the Caterer.com Hospitality Hiring Insider Q2–Q3 2025 is a must-read for every hospitality leader and recruiter looking to stay ahead.
Packed with fresh data, expert insights, and practical strategies, this edition goes...

The Hospitality Awards UK returns for its third edition on November 10th as one of the most prestigious celebrations of excellence in hospitality, gastronomy, and leadership. Held during the official Week of the Italian Cuisine in the World, this black-tie gala brings together top chefs, restaurateurs, hoteliers, mixologists, and industry leaders to honour the very best in the field while highlighting the deep connections between the UK and Italian culinary traditions.
Ahead of an evening of recognition, fine dining, and networking, culminating in awards across categories such as Best Chef, Best Young Chef, Best Hotel General Manager, Best Restaurant Owner,...

In the UK last year 526,000 people suffered from work-related stress, depression or anxiety, with 12.5 million working days lost, according to The Health & Safety Executive Labour Force Survey.

Rejecting interview candidates can often be a difficult but is a natural part of the hiring process. How you deliver the feedback will differentiate your company from the rest.

The Walk for Wellbeing 2023 is a-go! From September 30th to October 15th you are invited to join the hospitality community in walking for a good cause.

With response from over 3,000 voices within hospitality, BIH’s Inside Hospitality Report looks at how our sector can do better when it comes to EDI practices.

A fast, flexible route to the right candidates with Video Recruitment (powered by Cammio)

It’s time to reveal your amazing people. Entries are now open for the 2019 Caterer.com People Awards.

How hospitality businesses can overcome recruitment challenges and engage wider talent pools.

How hospitality businesses can overcome recruitment challenges and engage wider talent pools.

Culture is a necessary component for your company as it defines your corporate identity and therefore, magnifies the growth and success associated with that.

Good candidate experience is a vital part of the recruitment process. In a competitive job market, it’s increasingly important to attract quality candidates and ensure that they remain engaged throughout the process. David Beveridge, Head of Operations and Sales, PeopleBank.

We spoke directly to hospitality employers to capture their thoughts on how hospitality businesses can overcome recruitment challenges; covering everything from keeping teams motivated, to reviewing benefits packages, training and development.

From industry report findings to advice on employee mental health issues, discover a wealth of information on hiring the very best hospitality talent.

Advice on a wealth of topics, giving you all you need to know on how to best managing your teams.

Experience is key to a strong team. How do you retain the best talent and develop your hospitality teams? Find out how here.

All the latest from Caterer.com

Reports and advice to help and inspire hospitality recruiters.

New solutions to hospitality recruitment challenges and advice on improving communications with teams.

Industry research and finding. All your Caterer.com reports in one place.

Great advice on how to best create a strong and inviting working environment.

Building an inclusive hospitality workplace can help you innovate your business and bring success.

How to create, build and maintain a strong company culture, where your people come first.
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